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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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May 19, 2023

Great dealership couldn’t be more accommodating than they were. My sales person Tim is fantastic second time I bought a vehicle from him. Satisfied 100% within dealership and employee’s. More

by dtrinci
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback! We're so glad Tim & the team continue to earn your support and we look forward to working with you again next time. Until then, take care and enjoy your new vehicle! - Krystal Chrysler Jeep Dodge Ram Fiat

May 16, 2023

Andy and the service Dept are great Jason H the Service Advisor is Always a pleasure and Easy to deal with Always shows a lot of patience and understanding James the Suspension and Alignment Tech is ver More

by mattandroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Jason and James, Andy Studler
May 18, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We truly appreciate you taking the time to share your positive experience with our service department and team members like Andy, Jason, and James. It makes us proud to know that you plan on continuing to use us for your vehicle needs. Thank you for your support! - Krystal Chrysler Jeep Dodge Ram Fiat

May 15, 2023

As always, service at Krystal was fast, efficient, and friendly. I was made to feel welcome and important. More

by judyheideman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
May 17, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

It's wonderful to hear that you had a fast, efficient, and friendly service experience, Judy. We're so glad to know that our team made you feel welcome and important during your visit. Thank you for your support! - Krystal Chrysler Jeep Dodge Ram Fiat

May 07, 2023

I was very pleased with the service from this dealership. My car was going to be in the shop for a few days, but Andy arranged for a loaner. The dealership wanted to please me, and that was all good. More

by kathy131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodemote, Jason Hamrick, Chris Norcross all contributed, Andy Studler
May 10, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Kathy, we're delighted to hear that Andy and the team made sure you were taken care of while your car was in our shop! We believe in going above and beyond for our customers and are happy to hear that you were pleased with your experience. Thank you for sharing your feedback! - Krystal Chrysler Jeep Dodge Ram Fiat

May 10, 2023 -

kathy131 responded

Great dealership!

May 05, 2023

Prompt and professional service department that accommodated my tire rotation and oil change in a timely manner. More

by davehartle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
May 05, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your excellent review, Dave! We appreciate you as a customer and look forward to having you as a customer for life! -Krystal Chrysler Jeep Dodge Ram Fiat

May 02, 2023

The experience of dealing with Krystal CJD exceeds expectations in every way. Thorough, knowledgeable, friendly, and customer-centered, the dealership is what others should be. Brandon is THE best sal More

by TZITO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Brandon Polcare (Egan)
May 04, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're thrilled to hear that your experience exceeded your expectations in every way. We are glad to hear that Brandon provided you with excellent care and helped you find the perfect vehicle for your needs. Thank you for choosing our dealership for your automotive needs! - Krystal Chrysler Jeep Dodge Ram Fiat

April 28, 2023

I had a wonderful experience Tim Malbie was very helpful. I love my new jeep More

by ehle.susan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Tim and the team are so glad you love your new Jeep, Susan! We hope you continue to enjoy your new ride and look forward to seeing you again! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

April 26, 2023

Our last service was terrible. The dash of our brand new truck has gouges, pieces missing from dash. Was told they would fill truck up and deliver to us, this did not happen! So on More

by britty906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Studler
Apr 27, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm disappointed to hear that your recent experience wasn't up to our usual standards and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? I hope to hear from you soon. Thanks again, Andy Studler - Service Manager - 518-623-3405

April 23, 2023

Another great experience with the service department at Krystal. Waiting area very clean and comfortable. Service done on time and no surprise chargers. Thank you Andy and crew. More

by manorpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 25, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Andy is glad you had such a positive visit to Krystal Chrysler Jeep Dodge Ram Fiat! We hope your vehicle runs smoothly and look forward to your next appointment! Thank you!

April 20, 2023

Awesome experience. We drove test drove multiple vehicles to make sure we were getting the right vehicle for us. More

by mike.sanford3
Recommend Dealer
Yes
Employees Worked With
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Finding the best fit is important to us and we are glad to help ensure that for you, Mike! It's great to know that you took your time to test drive multiple vehicles to find the right one for you! We look forward to seeing you back! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

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