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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
415 Reviews

415 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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April 28, 2023

I had a wonderful experience Tim Malbie was very helpful. I love my new jeep More

by ehle.susan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Tim and the team are so glad you love your new Jeep, Susan! We hope you continue to enjoy your new ride and look forward to seeing you again! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

April 26, 2023

Our last service was terrible. The dash of our brand new truck has gouges, pieces missing from dash. Was told they would fill truck up and deliver to us, this did not happen! So on More

by britty906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Studler
Apr 27, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm disappointed to hear that your recent experience wasn't up to our usual standards and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? I hope to hear from you soon. Thanks again, Andy Studler - Service Manager - 518-623-3405

April 23, 2023

Another great experience with the service department at Krystal. Waiting area very clean and comfortable. Service done on time and no surprise chargers. Thank you Andy and crew. More

by manorpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 25, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Andy is glad you had such a positive visit to Krystal Chrysler Jeep Dodge Ram Fiat! We hope your vehicle runs smoothly and look forward to your next appointment! Thank you!

April 20, 2023

Awesome experience. We drove test drove multiple vehicles to make sure we were getting the right vehicle for us. More

by mike.sanford3
Recommend Dealer
Yes
Employees Worked With
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Finding the best fit is important to us and we are glad to help ensure that for you, Mike! It's great to know that you took your time to test drive multiple vehicles to find the right one for you! We look forward to seeing you back! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

April 17, 2023

Very helpful and seem to have a lot of knowledge about what they are doing and selling More

by mongoose3_7@ yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris ( Mechanic), Andy Studler
Apr 18, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the fantastic feedback! We appreciate your support and hope that our Krystal Chrysler Jeep Dodge Ram Fiat team can be of service to you again in the future!

April 12, 2023

My service was completed when promised. Service personnel were very nice and professional. Very nice facility. More

by Pcavanagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , Andy Studler
Apr 14, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience! We appreciate you visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and hope we can be of service again in the future. Take care!

April 11, 2023

Best Dodge dealer and service in the area! Always goes above and beyond my expectations. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 13, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your support, Wilbur! We're happy to hear that our team continues to exceed your expectations and we look forward to your next visit here at Krystal Chrysler Jeep Dodge Ram Fiat!

April 04, 2023

We got there early, and the service department took us right in. Fast and friendly service. While we were there, we traded our vehicle for a new Jeep Renegade. This is the 5th vehicle we have purchased fr More

by kruane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Nolan Maltbie
Apr 06, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs! We're truly grateful for your loyal business and hope you enjoy your new Renegade. Please don't hesitate to reach out the next time we can be of assistance!

April 02, 2023

They went above and beyond to figure out and fix the problem with my truck even though I didn't have an appointment.. More

by mis107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote.., Andy Studler
Apr 04, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad we could assist you! Thanks for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your truck and please don't hesitate to reach out if we can be of service again in the future. Take care!

March 31, 2023

Great customer service and was able to have my vehicle worked on the same morning we brought it in. More

by marysteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 03, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thanks for the five stars, Mary! We're glad to hear that your service appointment here at Krystal Chrysler Jeep Dodge Ram Fiat was such a positive one. We hope to see you back!

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