Back

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

Sort by
October 28, 2023

N/A no contact with the service department. My only contact was with the sales department. More

by jcampinell
Recommend Dealer
No
Employees Worked With
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We want to understand what caused this poor rating and address these concerns with you. Please reach out when you have the chance. Thank you. Steven Lofgren - Dealer Principal - 518-623-3405

October 27, 2023

Best dealer l see know good place for mi car try to send people here kristal More

by julioruiz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 30, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're truly grateful for your support! Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

October 20, 2023

Everyone is friendly- dealership is clean - Jared Goodemote went out of his way to help me. Have been doing business with this dealership for over 15 years . More

by hstarlight4561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote , Andy Studler
Oct 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business for the past 15 years! Jared & the team appreciate your kind feedback and look forward to seeing you at your next visit!

October 20, 2023

I just don’t think they put enough effort into the project. I am going to take my service for my vehicles somewhere else because of it. More

by jarzoumanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared in service
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm sorry to hear you've been left feeling this way and would like the opportunity to get a better understanding of the situation & hopefully make things right. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andy Studler - Service Manager - 518-623-3405

October 20, 2023

Good service department. Very high prices for an oil change. $110 Will do on my own now. More

by gpk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We take customer feedback seriously and are disappointed to read this review. We appreciate you giving us a try and regret that the pricing was not as expected. We wish you the best in your automotive journey and encourage you to check our website for service deals in the future if you're interested. Don't hesitate to contact us if you have additional information to share or wish to discuss anything with us. Thank you, Andy Studler - Service Manager - 518-623-3405

October 19, 2023

We've been doing business with them for years. We live almost 2hrs away. It is well worth the trip. Such great customer service. Every one always takes care of what we need or want. More

by belindaandpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We appreciate you making the two-hour trip to come work with us and look forward to seeing you at your next visit. Take care!

October 19, 2023

Brandon was great! Easy to work with, organized, and had everything efficiently done. It was overall a really great experience. I was more than happy to give this de More

by jgabree26
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Oct 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to know that Brandon provided you with an efficient and enjoyable experience here at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for your business - we look forward to serving you again in the future!

October 18, 2023

No complaints. The service was.excellent. Customer service was great and the staff were friendly. More

by avi052678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reviewing your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future. Take care!

October 18, 2023

I was in for my appointment on time and everyone was efficient, considerate and polite More

by dcb1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time. Take care!

October 16, 2023

I don't dread doing business with this dealership. Every one is always kind and helpful. It is also very clean. More

by Liz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Liz, we're glad to know that you've had positive experiences with our team at Krystal Chrysler Jeep Dodge Ram Fiat. We strive for cleanliness and friendly service! Thanks for your feedback.

...
12
...