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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
428 Reviews

428 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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November 04, 2024

Very easy to deal with, no pressure and willing to to help out with finding the right vehicle. More

by david.l.bailey76
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Connolly
November 02, 2024

The process was very smooth. Chris was very accommodating and professional. Would recommend to anyone More

by robpt91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that Chris provided a smooth and professional experience at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for recommending us!

October 31, 2024

The best dealership in the area! Jared and his technicians are always helpful. Thank you! More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review, Steve! Jared & the rest of the team are grateful for your support and look forward to seeing you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

October 27, 2024

I always have a great experience with Krystal. Their service and sales department are second to none More

by aldrich12843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

October 18, 2024

THE DEALERSHIP GETS 5 STARS THE CORPRATION ONLY GETS 4 STARS . BETWEEN THE WAITING FOR APROVAL ON ORDERING PARTS MY TRUCK WAS OUT OF SERVICE FOR ALMOST 3 MONTHS. THIS BEING A TRUCK WITH A LIFETIME WARA More

by lwilson0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience with us. We're glad to hear that the dealership team at Krystal Chrysler Jeep Dodge Ram Fiat provided excellent service, but we're sorry about the delays and issues with your truck's repairs. We appreciate your patience and hope everything is now resolved to your satisfaction!

October 17, 2024

Service quality is acceptable but the time it takes to have repairs completed and communications with customers are both unacceptable. More

by brantlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Goodemote
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the review. It's disappointing to hear that there were aspects of your experience with our team that did not meet expectations. Your feedback is appreciated and will be used to help us improve in these areas moving forward. If you have any additional questions or concerns that we can address for you, please feel free to contact me directly. Thanks again, Adam Peacock - Service Manager - (518) 623-3405

October 16, 2024

Service Dept is the Best by far Adam and his team are great Jason Hemrick is the best service advisor we have dealt with in the past 10 years Jarrett and Bob as well Not to mention the Techs Profess More

by mattandroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Jason Henrick 👍
Oct 17, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Mattandroe, thank you for your glowing review! We're delighted to hear that Adam, Jason, Jarrett, Bob and the rest of our Krystal Chrysler Jeep Dodge Ram Fiat team provided such excellent service. We appreciate your recommendation and look forward to serving you again in the future!

October 16, 2024

Jared always goes above and beyond in the service department. He’s so friendly and very efficient at his job More

by Gared1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Gared1985, we're delighted to hear that Jared provided exceptional service at Krystal Chrysler Jeep Dodge Ram Fiat. Thanks for sharing your experience with us!

October 11, 2024

They were excellent doing my routine maintenance and pointing out I could use new wiper blades and cabin air filter More

by clofgren12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that our team at Krystal Chrysler Jeep Dodge Ram Fiat provided excellent service during your routine maintenance. It's great they could assist with the wiper blades and cabin air filter too! Thanks for choosing us!

October 10, 2024

Waiting area was comfortable. I was in and out fairly quickly. Everyone was nice. I would have liked to see more Dodge merchandise not just Jeep More

by davetrishfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience with us at Krystal Chrysler Jeep Dodge Ram Fiat! We're glad to hear that our team made your visit comfortable and efficient. We'll take note of your feedback regarding the merchandise selection, and we hope to see you again soon!

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