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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
475 Reviews

475 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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April 01, 2025

Jared is great to work with. Shop did a full engine swap. Tech was knowledgeable and pleasant to talk to. At my age [78] things can be a little overwhelming but Jared and crew ex More

by johnandpam65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

John and Pam, we're delighted to hear that Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat made your experience smooth and understandable. Thank you for trusting us with your Jeep's service needs!

March 29, 2025

Great customer service and honest service people to work with. Timely and accurate service is important. More

by Mwest315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that you had a positive experience with our team at Krystal Chrysler Jeep Dodge Ram Fiat. Providing timely and accurate service is always our goal, so it's great to know we met your expectations!

March 28, 2025

Very friendly and accommodating. Addressed all my concerns and also provided me with a ride home when my vehicle was being serviced. I will continue to bring my vehicles in for servi More

by ncamp1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience with Krystal Chrysler Jeep Dodge Ram Fiat! We're delighted to hear that our team was friendly and accommodating during your visit. We look forward to serving you again in the future!

March 27, 2025

Very friendly and fast service dept. Only bad thing is hard to find place to park cuz they are so busy More

by mcmorse1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the review and feedback. We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs and look forward to seeing you next time!

March 27, 2025

Jared is great! Cares about my concerns and is always helpful. Service department is clean as is the waiting room. Coffee and snacks available and that area is alway More

by jbmagno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Jbmagno, we're delighted to hear that Jared and our team at Krystal Chrysler Jeep Dodge Ram Fiat provided such a welcoming experience! It's great knowing you enjoyed the amenities as well. Thanks for sharing your feedback!

March 14, 2025

Everyone is great. Friendly and very accommodating. Clean facility. Excellent waiting room clean and accommodating. More

by kristina11690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Kristina, we're delighted to hear that you enjoyed your experience at Krystal Chrysler Jeep Dodge Ram Fiat! Our team takes pride in providing a welcoming and comfortable environment. Thank you for the kind words!

March 02, 2025

I am always very satisfied with quick and reliable service I get from Krystal team More

by u411550dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your continued support of the Krystal Chrysler Jeep Dodge Ram Fiat team! We look forward to seeing you at your next visit!

February 28, 2025

The service is great but I keep getting requests to rate Krystal for the same service. That won’t stop me from coming back. More

by mrmom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to hear you enjoy the service at Krystal Chrysler Jeep Dodge Ram Fiat! We apologize for any inconvenience with repeated requests and appreciate your understanding. Looking forward to seeing you again soon!

February 27, 2025

Jared is awesome, and really cares about the customer. Responsive and followed up with me after my truck was fixed. More

by alistair675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to hear that Jared provided such attentive service at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for sharing your experience, and we're here if you need anything else!

February 22, 2025

I was happy with vehicle I purchased. My salesman was very prompt and easy to communicate with throughout the sale.After the sale he would nit even respond to a text message from me.He owe More

by ANDYMSEYMOUR
Recommend Dealer
No
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 25, 2025 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Andy I'm sorry to hear about the lack of follow-up from your salesman after what started as a positive experience. It's great that our business manager was able to assist you, but I understand how frustrating this situation must have been. If there's anything else we can do for you or if you'd like to discuss further, please feel free to reach out. Thank you, Steven Lofgren - Dealer Principal - 518-623-3405

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