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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

WARRENSBURG, NY

Overview
Employees
Reviews
Vehicles
4.9
1,794 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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3940 Main st

WARRENSBURG, NY

12885

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Showing 1,794 reviews

October 20, 2023

I just don’t think they put enough effort into the project. I am going to take my service for my vehicles somewhere else because of it. More

by jarzoumanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared in service
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Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm sorry to hear you've been left feeling this way and would like the opportunity to get a better understanding of the situation & hopefully make things right. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andy Studler - Service Manager - 518-623-3405

October 20, 2023

Good service department. Very high prices for an oil change. $110 Will do on my own now. More

by gpk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
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Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We take customer feedback seriously and are disappointed to read this review. We appreciate you giving us a try and regret that the pricing was not as expected. We wish you the best in your automotive journey and encourage you to check our website for service deals in the future if you're interested. Don't hesitate to contact us if you have additional information to share or wish to discuss anything with us. Thank you, Andy Studler - Service Manager - 518-623-3405

October 19, 2023

We've been doing business with them for years. We live almost 2hrs away. It is well worth the trip. Such great customer service. Every one always takes care of what we need or want. More

by belindaandpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We appreciate you making the two-hour trip to come work with us and look forward to seeing you at your next visit. Take care!

October 19, 2023

Brandon was great! Easy to work with, organized, and had everything efficiently done. It was overall a really great experience. I was more than happy to give this de More

by jgabree26
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
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Oct 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to know that Brandon provided you with an efficient and enjoyable experience here at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for your business - we look forward to serving you again in the future!

October 18, 2023

No complaints. The service was.excellent. Customer service was great and the staff were friendly. More

by avi052678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reviewing your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future. Take care!

October 18, 2023

I was in for my appointment on time and everyone was efficient, considerate and polite More

by dcb1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time. Take care!

October 16, 2023

I don't dread doing business with this dealership. Every one is always kind and helpful. It is also very clean. More

by Liz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Liz, we're glad to know that you've had positive experiences with our team at Krystal Chrysler Jeep Dodge Ram Fiat. We strive for cleanliness and friendly service! Thanks for your feedback.

October 15, 2023

Great service and appreciate the communication and bringing my car to me when finished. Terrific experience! More

by rrichard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service, Andy Studler
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Oct 16, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Richard, we're delighted to know you had a terrific experience with us at Krystal Chrysler Jeep Dodge Ram Fiat. We always aim for great service and communication! Thanks for your review.

October 12, 2023

We have been dealing with Krystal for years and have purchased several vehicles from them. Everyone who works there is consistently pleasant to deal with and answers all our questions. The waiting area More

by kruane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Nolan Maltbie
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Oct 12, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Kruane, we're so glad to have you as a loyal customer at Krystal Chrysler Jeep Dodge Ram Fiat! It's great to know that our team consistently provides pleasant service and quick solutions. Thanks for your support over the years!

October 10, 2023

Friendly service members explains everything that your car needs and then provides good service. Nice comfortable waiting area More

by pamach003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The member who worked with me was a ver polite young man not the above man andy
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Oct 11, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with the care of your vehicle! Our team appreciates your support and looks forward to seeing you next time!

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