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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

WARRENSBURG, NY

4.9
1,835 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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3940 Main st

WARRENSBURG, NY

12885

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Showing 1,835 reviews

March 26, 2024

Very professional, helpful and informative? Tina was great. Jared had all the paperwork ready. The woman in the Administration worked through the difficult papers for the Federal credit. Sh More

by s.m.detmer
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Rounds
Mar 27, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the review. We appreciate your feedback, but are concerned to see the low rating. Are there any outstanding questions or concerns that we can address for you? If so, please feel free to contact me directly at your earliest convenience. Respectfully, Steven Lofgren - Dealer Principal - 518-623-3405

March 25, 2024

Was very pleased with sales and finance , they made it simple. addressed all questions. Friendly and competent staff. More

by mdarrah65
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to know our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to make your experience simple and enjoyable! We appreciate the positive feedback. Safe travels in your new vehicle!

March 21, 2024

As a new customer to Krystal I am very pleased with their service compared to other dealers I have dealt with in the past. Krystal is very professional. Perhaps they could add a car wash to their business fo More

by almaknoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Brandon Polcare (Egan)
Mar 22, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Alma! We're glad to know that you had a positive experience with us! We appreciate your suggestion about adding a car wash during routine oil changes. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, and we look forward to serving you in the future!

March 21, 2024

Always great service and staff. They have always been reliable and good to work with. More

by Rjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Smith, Andy Studler
Mar 22, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi! Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

March 20, 2024

Scratched my trucks fender called no one was available to take my call and all I wanted was touch up paint More

by mspeece16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Studler
Mar 21, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm sorry to hear about this situation and would like to make sure it gets addressed for you. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Thanks again, Robert Olden - Assistant Service Manager - 518-720-7754

March 18, 2024

Great buying experience, it has never been easier or better. I would definitely buy again More

by knteriele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Pafundi
Mar 18, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that you had a great buying experience with us and that it was easy and better than ever at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and see you again! Safe travels!

March 18, 2024

this is my second vehicle lease through this dealership and with Tina North and have been completely satisfied both times. So much so I’ve referred my daughter who purchased her Rubicon. Looking forward to More

by kshoff2542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Tina & the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We appreciate you referring us to your daughter as well and hope you're both enjoying your new vehicles. Please don't hesitate to reach out the next time we can be of assistance!

March 15, 2024

I chose to head up to Krystal from Kingston NY having lived in the North country a few years prior. Everyone there, including Jarod and Brandon, who I dealt mostly with, are great people. In the end, the More

by smpost1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Mar 15, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your 5-star review! We're so happy that Crystal, Jarod, and Brandon earned your 5-stars! We look forward to having you as a customer for life at Krystal Chrysler Jeep Dodge Ram Fiat!

March 12, 2024

Thank you for all you did and made it as enjoyable as you could. It was a 2hour 10 minute ride one way and did it all same day More

by rlo911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan), Nolan Maltbie, Nicole Pafundi
Mar 12, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to know that your long trip was worth it and you had an enjoyable experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate the positive feedback! Safe travels on all your future journeys.

Mar 12, 2024 -

rlo911 responded

Thank you

March 09, 2024

Every time I take one of my vehicles in for service it's always the same thing service service service with a smile on their face and an outstanding attitude More

by bobhoser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 11, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Bob, we're delighted to know that you consistently receive excellent service at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your support and look forward to seeing you next time!

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