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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

Warrensburg, NY

4.8
1,770 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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4488 U.S. 9

Warrensburg, NY

12885

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Showing 1,770 reviews

December 30, 2023

They got me in right away and took care of me as always. I will never go to anyone but Krystal! More

by dyoung15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Studler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Polcare (Egan)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pafundi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

December 23, 2023

I have been a customer here for 20 years and have purchased 5 vehicles at Krystal. Jeeps are awesome and so is this dealership! Andy retired, I believe. More

by xcskibunny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so grateful for your continued support over the years! It's wonderful to know you've had positive experiences with us at Krystal Chrysler Jeep Dodge Ram Fiat. And yes, Andy has retired - we miss him too!

December 20, 2023

Very professional, thank you. Easy appointment, courteous service and good refreshment. Writing 15 words is a pain. More

by nchippendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and hope we can be of service again in the future!

December 18, 2023

I expressly chose Krystal because it was on the list that AARP sent me. However I did not get AARP pricing that was promised. I guess they thought it was funny to trick an old lady into paying full price fo More

by aceauditor
Recommend Dealer
No
Employees Worked With
Jared Porcell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're sorry to read about your experience. We respect all our customers and it's never our intention to mislead anyone, especially regarding discounts or special pricing. We have taken the opportunity to look into this for you. We have tried to reach out to you on more than one occasion regarding the AARP pricing. There is no AARP pricing however there is an AARP rebate that can be signed up for through AARP and Truecar. When we read your review we looked into it and found that you in fact had a pending rebate. It has been applied for and we will be sending out a check as soon as the rebate has been paid. If you had just let us know there was an issue in the beginning when you took delivery we could have corrected it then. Sorry for the inconvenience this may have caused and if you would like to discuss this more, please feel free to contact Daniel Huner - General Sales Manager at (518) 623-3405.

December 17, 2023

They provide a comfortable waiting atmosphere and provide drinks and snacks and entertainment while you wait More

by timtimothy999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hey Tim, we're glad to know you enjoyed our amenities at Krystal Chrysler Jeep Dodge Ram Fiat while waiting for your service. We strive to make every visit comfortable and convenient for customers. Thank you for choosing us! Safe travels!

December 16, 2023

I live about an hour south of the dealership. However it was an easy to choice to do buisness with Krystal because of nicole and how hard she worked to get a deal done for me. Im in love with my More

by bjuliano518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pafundi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're delighted to know that Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat made your experience worth the drive! We appreciate your feedback, enjoy cruising in your new Jeep. See you when it's time for a new lease!

December 16, 2023

They value their customers,and work with You to solve any issues Will be doing business with Them soon on a new RAM More

by alandonie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Alandonie! We're glad to know that you felt valued during your visit to Krystal Chrysler Jeep Dodge Ram Fiat. We look forward to assisting with your new RAM purchase soon!

December 14, 2023

Nicole was great to work with and was very helpful in every way with the transition from my old truck to the new truck. She answered all my questions and was very knowledgeable and was a pleasure to work More

by cleancutlandscaping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Pafundi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to know that Nicole was able to assist you effectively with your transition from an old truck to a new one. We pride ourselves on our knowledgeable and helpful staff here at Krystal Chrysler Jeep Dodge Ram Fiat. Thanks for the positive review!

December 10, 2023

Everyone is very pleasant. Tim is very knowledgeable in the vehicles, responded to any calls or emails quickly. Dealership is clean and neat. More

by FCLEAVLAND
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're glad to know you had a positive experience with Tim and found our dealership clean and neat. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, we appreciate your feedback!

December 08, 2023

They were very quick and noticed that my inspection sticker would be expired by the end of the month. They said we could do it today so you don’t have to make another trip back which was very helpful More

by tmmrthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hey Thomas, thank you for the 5-star rating! We're glad to know our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to provide quick and proactive service. We always aim to make things as convenient as possible for our customers! Drive safely!

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