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Krieger Ford Inc
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent service I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up t I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up the good work Krieger! More
NEW FOCUS CARL MAKE TURN IN MY OLD FOCUS FOR A NEW FOCUS A POSITIVE EXPERIENCE .HE WORK AROUND MY WORK TIME NOT HIS.SO THANK YOU CARL FOR HELP ME CARL MAKE TURN IN MY OLD FOCUS FOR A NEW FOCUS A POSITIVE EXPERIENCE .HE WORK AROUND MY WORK TIME NOT HIS.SO THANK YOU CARL FOR HELP ME More
Worst Ford Dealership EVER!!! The only experience that I have ever had is the sales department...new car/truck sales. The experience was so bad that I wrote Ford in Michigan to re The only experience that I have ever had is the sales department...new car/truck sales. The experience was so bad that I wrote Ford in Michigan to resolve the problem. After a couple weeks, the owner calls me to talk over the matter after sending the reply to Ford company. Turns out he had the salesman lie in the letter to the Ford Co. I can't fault the salesman because if he wants to keep his job he has to suck up to the owner and lie for him if necessary. The thing that really pissed me off is that the Ford Co. had the owner call me to resolve the problem. That's like letting the wolf in the chicken house. The owner Krieger will do anything to keep the Ford Co. happy. Buyer beware with this bunch of crooks. More
Great experiences! Highly recommended by a friend who had very recently purchased a Ford Edge from salesperson Geno Frissora, my wife and I sought out Geno to hopefully Highly recommended by a friend who had very recently purchased a Ford Edge from salesperson Geno Frissora, my wife and I sought out Geno to hopefully lead us to a similarly good deal in a lightly used hybrid-electric. We knew very little about this type of car, but Mr. Frissora certainly did. He was straight forward about all aspects of hybrid-electrics, friendly, knowledgeable and definitely interested in helping us find the right car for us. We did find that vehicle, a 2013 Ford C-Max, which we like very much. Geno was very patient with us, and even took time, today, seven weeks later, when I dropped the car at Krieger's service department for a pre-winter check-up, to explain more about the gas/electric functioning. And, when I returned to the service department for my C-Max there was no charge for my pre-winter check over! Great people, fine dealership! More
Service is bad Had my car for a whole day and did nothing. Made the appointment two weeks in advance so they could order a timing belt. Dropped car off before 8am a Had my car for a whole day and did nothing. Made the appointment two weeks in advance so they could order a timing belt. Dropped car off before 8am and picked it up around 5pm. It was a standard scheduled 60,000 mile service and they made no apology. Rude, disrespectful, jerks. More
Amazing experience! What an amazing experience! I had been looking for a small, weekend use truck for some time. I found one on the used car lot at Krieger Ford and wen What an amazing experience! I had been looking for a small, weekend use truck for some time. I found one on the used car lot at Krieger Ford and went to see it. I was curious about why it had been on the lot for so long and found that it was a manual. Generally, it seems that you have to be of a certain age to know how to drive one. I got a great deal on a really great truck. I've been nothing but pleased with it. Not long after I bought it, the check engine light came on. I called the next morning and was told to bring it in and they would take care of it. I bought this truck with no warranty, so they didn't have to make any repairs to it, but they took it back and sent it to the Nissan dealership to have it repairs. It turned out to be a fairly significant repair which they covered at their cost. They never complained about the expense, instead they were concerned with my experience and satisfaction with the purchase process. That was very refreshing! I would highly recommend Krieger Ford for your next auto purchase. I will certainly be back. When you go in, ask for Dennis Fritz. He’s the best!! More
HORRIBLE DO NOT use Krieger Ford IN Columbus Ohio for ANY of you automobile needs! Their customer service is terrible as best, and they DO NOT care about peopl DO NOT use Krieger Ford IN Columbus Ohio for ANY of you automobile needs! Their customer service is terrible as best, and they DO NOT care about people at all. On the evening of 11/6/15 I went to trade in my 2010 Ford Edge for a little larger vehicle as I have a 9 year old, 11 year old and a baby on the way. When the Carfax report was pulled the gentleman apologized to us stating that they could not touch our vehicle as it has a major recall with the gas tank leaking and possibly catching fire. The sales manager seemed concerned and urged us to contact the Ford dealership immediately. We were not aware that this was a problem. I became very concerned as this is my main vehicle for transporting myself to work and my children to school. What if someone rear-ended my and sparked the gas tank, what if I was driving and the gas tank explodes? On the morning of 11/7/15 I called the service department at Krieger Ford and spoke with a gentleman by the name of Kevin. I explained about the previous night and finding out about the recall and my sincere concerns and wanting to have this looked at as soon as possible. Kevin proceeded to tell me that they are not working on the 2010’s, they are working on the ’07 and ‘08’s and that they only have a certain number of parts and need to keep them available for the 2007 and 2008 models so they can be fixed as people bring them in. He then proceeded to inform me that they will send me notice in the mail “IF I am the registered own” of when to bring it in and have it looked at. When I should be expecting this, as I AM the registered own, he stated “not until the end of December or more like the beginning of next year.” Much to my concern I asked Kevin “am I supposed to keep driving this with my children and myself in it and hope that in the meantime my care does not catch fire or get rear-ended and prompt the car to explode with my family in it?” Kevin must have found this statement funny as he proceeded to LAUGH AT ME! And then told me to keep driving it until the notices was sent. I have NEVER felt so INSULTED in my life. I am a hard working wife and mother who wants to make sure that my family is safe. I have been an AVID Ford owner since I started driving almost 14 years ago. I am now STUCK in a vehicle that I DO NOT FEEL SAFE IN, NOR DO I WANT ANYMORE, and I cannot get rid of it. PLEASE DO NOT EVER GO TO KRIEGER FORD in Columbus, Ohio! AND THINK TWICE BEFORE PURCHASING A FORD OR FROM A FORD DEALERSHIP. TAKE IF FROM SOMEONE WHO HAS HAD FAMILY THAT HAS RETIRED FROM FORD AND HAS WORKED FOR FORD MYSELF. THE COMPANY HAS BECOME TERRIBLE. More
ford escape Dennis Fritz was very helpful and honest. And Harold was a big help also. I will be back to buy my next auto off of Dennis! Barry and Debbie Gorsuch Dennis Fritz was very helpful and honest. And Harold was a big help also. I will be back to buy my next auto off of Dennis! Barry and Debbie Gorsuch More
Pleasant Good service and prompt I took truck for recall and had other work done. Luke was very helpful and vehicle was done on time. I would recommend them Good service and prompt I took truck for recall and had other work done. Luke was very helpful and vehicle was done on time. I would recommend them in the future More
Worst service ever Do not go to this dealer. It is the worst device I've ever had. I was told my car would be ready by 2pm. I got there at 6 and it had not even been sta Do not go to this dealer. It is the worst device I've ever had. I was told my car would be ready by 2pm. I got there at 6 and it had not even been started. Then I was told that the service guy I was working with typically did these types of things and made big mistakes and it was just the way it was. No managers there to talk to. I then found a scratch on my car. Called for 2 weeks straight before I got any kind of manager to call me. Do not ever go here for service. You will regret it. Every single person in the waiting area was angry about something. More