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Krieger Ford Inc

Columbus, OH

4.9
791 Reviews
There is over half a century of Columbus made history within our walls at Krieger Ford. Having proudly sold and serviced Ford vehicles in the central Ohio area for over 50 years, we are a family owned and operated business and will always put our customers and staff members before all else. Situated between Worthington and Gahanna, Krieger Ford is conveniently located only 15 minutes from downtown Columbus and 16 minutes from the Columbus International Airport.
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1800 Morse Rd

Columbus, OH

43229

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Showing 791 reviews

October 18, 2021

It was an absolute pleasure to work with Scot M. This is the 3rd vehicle I've bought from him. His, and Harold's, efforts to get me the best possible financing with so appreciated. I had the total comfort o More

by jasonsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold, Scott Mortland
Oct 18, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience with Scott! We are thrilled to hear he was able to get you into your new vehicle! We hope to work with you in the future!

October 18, 2021

Great car buying experience. Carl Easley went above and beyond to help us order a Maverick. The whole process took less than one and a half hours no dead time waiting around in the dealership. During that More

by upnash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience with Carl! We are thrilled to hear he was able to help you place your Maverick order! Congratulations on your new truck! We wish you many happy miles and hope to work with you again in the future!

October 15, 2021

We have always loved working with Carl! He is well informed, advocates for us and takes the time to learn about what our vehicle needs are. We have purchased/leased 3 cars from Carl and each time it' More

by boden.4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience. While we are sorry to hear about your recent vehicle's accident, we are glad that Carl was able to advocate for you throughout the repair process. We hope to work with you in the future!

October 13, 2021

This has been my home dealership since I moved here in 2008. I’ve always received magnificent service in all departments. There was no question about where I'd get my Mach E GT! Carl was brilliant through More

by maya.l.reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience with Carl! We are thrilled to hear that he was able to help you throughout the entire buying process. Congratulations on your brand new Mach-E GT! We hope to work with you in the future!

October 12, 2021

Service SUCKS!!! Needed brake work down only to receive the car back with the engine light on and the car makes a noise and shake when you go over 45. Was advised I needed a driveshaft. Got the driveshaft More

by Brannon Broadnax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke and Bill
Oct 12, 2021 -

Krieger Ford Inc responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed service decision. Please do not hesitate to contact Rusty Coultas here at the dealership. We welcome the opportunity to speak with you in more detail about your visit.

Oct 12, 2021 -

Brannon Broadnax responded

I have left numerous messages for Rusty and no reply. This is unacceptable as this is the same general message that was giving to someone else that has filed a complaint. When will Rusty be contacting me or give me the name of the person above Rusty. I have filed a complaint with the AG office as well. I need answers!!!

Oct 21, 2021 -

Brannon Broadnax responded

Rusty was no help!!! He want to charge half for the diagnostic I didn't ask for. I was advised by Luke to bring it back since my ABS light was not on when I dropped it off. If you have to run a diag3to see why then that's Ford doing And that fee should be waived. I haved talked to so many different people and recieved so many different excuses. I will be emailing and calling Doug Krieger or Jeff Krieger regarding this matter. As Ford still have my vehicle

October 11, 2021

Carl was extremely knowledgeable and spent quality time in the buying, financing options and delivery of my vehicle. He was very responsive to my questions and phone calls and spent as much time as I need More

by gacm43147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience with Carl! We are thrilled to hear that he spent quality time helping you make the right decision. Congratulations on your new vehicle! We hope to work with you in the future!

October 06, 2021

Carl helped me get a 6th Gen Bronco, which was a long process. I was nervous because the market was smoking hot, but Carl kept me informed and kept his word from proposal to closing. I would recommend Ca More

by ohiobronco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience with Carl! We are thrilled for you and your new Bronco! We know the process can be a long one when ordering your Bronco, but we are so glad that Carl was able to keep you informed the whole time. We hope to work with you in the future!

September 28, 2021

I have been a loyal customer at Krieger since 1978. I have purchased 3 new vehicles from Carl Easley in the last 2 years. Carl working with Dan K gave great trade in values as well as new car prices. I a More

by firebirdfor50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Krieger Ford Inc responded

Hi Wally! Thank you so much for being such a loyal customer! We are thrilled that Carl and Dan have been able to keep you and your family driving Fords! We look forward to working with you in the future.

September 21, 2021

So happy we found our new 250 Ford pickup. Was so So happy we found our new 250 Ford pickup. Was so pleased to have Scott Mortland. He was so nice to help us with the purchase. He walked us thru di More

by gloria
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mortland
Sep 22, 2021 -

Krieger Ford Inc responded

Congratulations on your new F250! We are thrilled to hear that Scott was able to find the perfect truck for you! Thank you for choosing Krieger Ford! We look forward to working with you in the future!

Sep 22, 2021 -

gloria responded

Love our new ford pickup. . looked for months to locate one. My son saw it on line and we called to make a deposit and headed up to check it out. Thanks for making the purchase so easy.

September 16, 2021

Scott M was great to work with. Very responsive and efficient and made the process of buying a vehicle out of town seamless. More

by MI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mortland
Sep 16, 2021 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your experience! We are so glad that Scott was able to make your out of town buying process seamless. We look forward to working with you in the future!

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