Krieger Ford Inc

Check your itemized invoice details closely. Don't think Check your itemized invoice details closely. Don't think I'll be coming back to Krieger Ford for service, really unfortunate. The folks that work Check your itemized invoice details closely. Don't think I'll be coming back to Krieger Ford for service, really unfortunate. The folks that work there are professional and polite. However, I've had my Ford Explorer (Not a Range Rover or a Bentley) there twice and have been charged a full hour each for separate tasks that take seconds/minutes to diagnose. Each visit costs me over $1k total for items that are marked up into 1 hour separate diagnostic charges. If you go in there with 1 issue with 3 different symptoms i.e. computer issue; the steering wheel controls, blind spot sensor & rear seat button intermittent malfunction, they'll charge you $120 x3 claiming that it took 3 hours to run "3 separate IDS Tests"; I'm not buying it. Another example, I was charged 3 hours of labor ($468 and in addition to the aforementioned diagnostic charges) to replace the rear liftgate motor. If you YouTube this exact task you will see it takes an amateur roughly 15min to complete - I wish I would have investigated this more prior to taking it in - could have save some considerable cash. In Summary: I was charged a total of 7 hours of labor ($120x7=$840). I dropped it off at 0730a. Called at 1230p to check on status when the lady said they were "just taking it back now", I received a call at 1:15p with the follow up/update on the diagnostics. I received a call at 4:05p that it was done. Do the math. Bottom Line: It's hard to hire people/company's you can't trust and now Krieger Ford is on that list. More

Carl is the best and most professional dealer I have ever dealt with. I bought a Ford Maverick from him and I don't think I want to deal with anybody else other than Krieger and Carl again if I can help it. dealt with. I bought a Ford Maverick from him and I don't think I want to deal with anybody else other than Krieger and Carl again if I can help it. A+++++ More

Carl Easley is the most patient, kind and understanding sales person I have ever dealt with. He makes purchasing a car so easy and enjoyable. This experience was different than our last in 2015.because o sales person I have ever dealt with. He makes purchasing a car so easy and enjoyable. This experience was different than our last in 2015.because of the pandemic however Carl made the process great showing me all the options that I had with pre-ordered and on the lot choices. I absolutely love my 2022 Escape and Krieger Ford and of course Carl Easley. More

Scott was an excellent consultant though the process of ordering a vehicle for my specific needs and kept me informed throughout the entire process. ordering a vehicle for my specific needs and kept me informed throughout the entire process. More

We love Carl Easley, we have bought several cars from him. What a great guy! him. What a great guy! More

Scott and Harold were excellent representatives of Krieger Ford. They were very helpful in all aspects of the purchase of the 2022 F530 truck. Krieger Ford. They were very helpful in all aspects of the purchase of the 2022 F530 truck. More

Scott Mortland is a fantastic person to work with when purchasing a vehicle. He is incredibly knowledgeable of the Ford Transit and the features that you have the potential to get inside/outside of the va purchasing a vehicle. He is incredibly knowledgeable of the Ford Transit and the features that you have the potential to get inside/outside of the van. He was incredibly transparent about the pricing of everything and never tried to do anything shady to trick me. The ordering process was very quick and easy thanks to Scott and he continuously updated me on the van's arrival/order status. He is an incredible person and I would 100% go back if I ever need a new Ford Transit. I highly recommend him to anyone in the market for a Ford Transit. More

Great to work with. Took care of everything I requested. Would work with them again Would work with them again More