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Krieger Ford Inc

Columbus, OH

4.9
826 Reviews
There is over half a century of Columbus made history within our walls at Krieger Ford. Having proudly sold and serviced Ford vehicles in the central Ohio area for over 50 years, we are a family owned and operated business and will always put our customers and staff members before all else. Situated between Worthington and Gahanna, Krieger Ford is conveniently located only 15 minutes from downtown Columbus and 16 minutes from the Columbus International Airport.
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1800 Morse Rd

Columbus, OH

43229

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Showing 826 reviews

October 11, 2023

Carl Easley was awesome to deal with! He made sure we understood the process, and delivery was very smooth! More

by jjpinohio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in Finance
Oct 11, 2023 -

Krieger Ford Inc responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Carl Easley. Our team takes great pride in providing exceptional service and ensuring a smooth process for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to make your experience with us as seamless as possible. Thank you for choosing our services!

September 28, 2023

We have been getting all our vehicles with Krieger since 2007. Purchased three new, three used, and leased three over the years. Carl Easley is fantastic to work with. He takes very good care of us, like w More

by TAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Krieger Ford Inc responded

Thank you so much for your loyalty to Krieger since 2007! We greatly appreciate your continued trust and support in choosing us for your vehicle needs. Carl Easley is indeed an exceptional member of our team, and we're thrilled to hear that he has consistently provided you with outstanding service. Treating our customers like family is at the heart of what we do, and we're honored to have earned your trust. We look forward to serving you for many more years to come and assisting with any future car needs you may have. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Thank you again for being a valued part of the Krieger family!

September 25, 2023

I have purchased or leased five vehicles from Kreiger Ford since 2005. From the sales department ,to service, the team has exceeded my expectations. This is definitely a customer oriented operation. Ca More

by cwwatka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Krieger Ford Inc responded

Thank you so much for being a loyal customer of Krieger Ford since 2005 and for taking the time to share your wonderful experience with us. We're thrilled to hear that our sales department, service team, and Carl Easley have consistently exceeded your expectations. Providing exceptional customer service is at the core of our operation, and we're delighted to have earned your trust and loyalty over the years. Carl is indeed an asset to our dealership, and your kind words will be shared with him and the entire team. If there's anything more we can do to enhance your experience or assist you in the future, please don't hesitate to let us know. We look forward to continuing to serve you and appreciate your ongoing support. Safe and happy driving in your Krieger Ford vehicles!

September 23, 2023

I would highly recommend Scott to everyone, he was professional, extremely helpful and kept me informed throughout the whole process of my Bronco build. The whole process was fast and easy. It will More

by Debby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mortland
Sep 25, 2023 -

Krieger Ford Inc responded

Thank you so much for taking the time to share your wonderful feedback about your experience with us and, in particular, with Scott. We are thrilled to hear that you had such a positive experience during the Bronco build process and that you are enjoying your new vehicle. We take pride in delivering exceptional service and ensuring our customers have a seamless and enjoyable journey when purchasing a new vehicle. It's fantastic to hear that Scott's professionalism, helpfulness, and dedication to keeping you informed made a significant impact on your experience. We are delighted to have earned your trust and loyalty as a repeat customer. We're here to assist you with any questions or support you may need as you continue to explore and enjoy your new Bronco. We are committed to providing ongoing assistance and ensuring your satisfaction throughout your ownership experience. Once again, thank you for choosing Krieger Ford. We look forward to serving you in the future and assisting with any of your automotive needs. Should you have any friends or family looking for a vehicle, please don't hesitate to recommend Scott. Wishing you many enjoyable adventures with your new Bronco!

September 20, 2023

Being a recent college graduate, and purchasing my first vehicle, he was extremely helpful throughout the process. Everything was so easy, and he provided a ton of insight. Please go see Carl and he will ho More

by abigailbaird20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Krieger Ford Inc responded

Thank you for your kind words and for choosing us for your first vehicle purchase! We're thrilled to hear that Carl provided you with exceptional assistance and made the process easy for you. We strive to provide the best customer experience, especially for recent college graduates like yourself who are embarking on new journeys. We truly appreciate your recommendation, and we look forward to serving you and others in the future. If you ever need anything else or have any questions, please don't hesitate to reach out. Safe travels, and enjoy your new vehicle!

September 12, 2023

3rd car purchased from Krieger (2 new & 1 used). Salesman & staff have always been polite & courteous. All transactions were processed smoothly with no issue. Vehicles delivered as expected, clea More

by rob.galindo68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Krieger Ford Inc responded

Thank you for choosing Krieger for the purchase of your third vehicle, and for taking the time to share your positive experience with us. We greatly appreciate your continued trust and loyalty to our dealership. It's wonderful to hear that our team, led by Carl, has consistently provided you with polite and courteous service throughout your multiple transactions with us. We pride ourselves on delivering a seamless and hassle-free experience to our valued customers, and your feedback reaffirms our commitment to excellence. We're delighted to know that your vehicles were delivered to your satisfaction, clean and meticulously detailed. At Krieger, we believe in going the extra mile to ensure that your new or used car meets your expectations and more. We're especially pleased to hear that Carl made your experience enjoyable from the initial vehicle order to the delivery. Our team is dedicated to being responsive and informative, and Carl's efforts in assisting you with your inquiries and setup demonstrate our dedication to customer satisfaction. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to Carl and the entire Krieger team. We look forward to continuing to serve your automotive needs in the future. Once again, thank you for choosing Krieger. We're here for you whenever you need us.

September 12, 2023

Great experience and would recommend this dealership to others. Carl was very accommodating throughout the entire process. More

by lessmaag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Krieger Ford Inc responded

Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback, and we're thrilled to hear that your overall experience at our dealership was exceptional. It's wonderful to know that you would recommend our dealership to others. Word-of-mouth recommendations from satisfied customers like you are incredibly valuable to us, and they reinforce our commitment to delivering top-notch service. We're delighted to hear that Carl played a pivotal role in ensuring your satisfaction. His dedication to accommodating your needs throughout the entire process is a testament to our team's commitment to providing excellent customer service. If you or anyone you know ever needs assistance with their automotive needs in the future, please do not hesitate to reach out. We're here to provide the same level of outstanding service to all our customers. Once again, thank you for choosing our dealership, and we look forward to assisting you and your referrals in the future.

September 12, 2023

The salesman was very helpful and kept me up to date on my order. He was very helpful even after the sale More

by long
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Mortland
Sep 13, 2023 -

Krieger Ford Inc responded

Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience with our salesman. Providing excellent customer service is at the core of our values, and we are pleased that our team member went above and beyond to assist you. It's great to know that the salesman not only helped you during the purchase but also continued to provide support after the sale. We understand that your satisfaction doesn't end at the point of purchase, and we are committed to being there for you whenever you need us. Your kind words motivate us to maintain our high standards of customer service and ensure that every customer feels valued and supported throughout their journey with us. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help. Thank you for choosing [Your Company Name]. We look forward to serving you again in the future.

September 11, 2023

The last vehicle we purchased from Krieger was 11 years ago. Our salesman at that time was Harvey Rosetti. He was great to deal with over the years. When Harvey retired, he referred us to Carl Easley for a More

by dan.may
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Krieger Ford Inc responded

Thank you for taking the time to share your wonderful experience with us at Krieger. We are delighted to hear from a loyal customer like yourself, and we truly appreciate your trust and continued support over the years. It's heartwarming to know that Harvey Rosetti provided you with excellent service during your last visit, and we extend our gratitude for your kind words about his dedication. While Harvey has retired, it's fantastic to hear that he referred you to Carl Easley, who has continued the tradition of exceptional customer care. We are thrilled that Carl was able to make your recent car purchase a smooth and enjoyable experience. As you mentioned, the automotive industry has seen significant technological advancements over the years, and we understand that it can be overwhelming. Carl's patience and willingness to take the time to guide you through these changes is truly commendable. Our team at Krieger is dedicated to ensuring our customers feel confident and informed during every step of their buying journey. Your willingness to refer Carl and Krieger to your friends and family is the greatest compliment we could receive. We believe in building lasting relationships with our customers, and your support helps us continue to serve our community with the highest level of service and professionalism. If there is anything more we can do for you or if you have any questions in the future, please do not hesitate to reach out. Once again, thank you for choosing Krieger, and we look forward to assisting you and your loved ones with any automotive needs that may arise.

September 05, 2023

Carl was amazing. Just incredibly patient, kind and friendly. Spent close to 2 hours explaining all the features of the MachE to us. Great salesman! More

by V.S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Krieger Ford Inc responded

Thank you for sharing your positive experience with Carl at our dealership! We're thrilled to hear that he provided you with exceptional service and took the time to thoroughly explain all the features of the MachE. Carl is indeed a great salesman, and we're proud to have him on our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Drive safely!

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