Korum Hyundai
Puyallup, WA
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1,043 Reviews of Korum Hyundai
Great leasing experience We found the exact car we were looking for at the right price, couldn't be happier. Dean was great at guiding us through our first leasing experience. We found the exact car we were looking for at the right price, couldn't be happier. Dean was great at guiding us through our first leasing experience. More
Great experience! The Korum staff was amazing. Richard took us around to multiple Korum locations and patiently showed us car after car without pressuring us to choose The Korum staff was amazing. Richard took us around to multiple Korum locations and patiently showed us car after car without pressuring us to choose one. After we did choose one they finished our paperwork quickly, even going the extra mile to get us the best loan rate they could. Before we left they gave us a tour of the amazing service department. We would definitely shop here again. More
Our 2015 New Hyundai Estrada We were so impressed with Joe Parks our sales rep. Joe was so knowledgeable about our car we purchased. Dealing with Joe was like talking to someone w We were so impressed with Joe Parks our sales rep. Joe was so knowledgeable about our car we purchased. Dealing with Joe was like talking to someone we have known for years even though we just met him. Thank you Joe! Joe will be highly recommend in the future. More
Professional, courteous, and thorough . The sales manger and sales team we worked with were great! They let us take the car home and had all the paperwork ready the next day. In and out in The sales manger and sales team we worked with were great! They let us take the car home and had all the paperwork ready the next day. In and out in 30 minutes! More
A Great New Car Purchase Experience! I am really enjoying my new Santa Fe Sport. I can not recommend Dean and Korum highly enough. Dean spent a great deal of time with me going over all o I am really enjoying my new Santa Fe Sport. I can not recommend Dean and Korum highly enough. Dean spent a great deal of time with me going over all of the details of the Sport. Dean was very knowledgeable and diligent. Even though it was late in the day, he took his time making sure that I left with a great overview of my new Santa Fe. What a pleasure this experience was for me! More
2nd new Sonata Mat our sales person was very nice, spent five hours looking over our choices, found just the one to please my bride of 38 years. Sonata sport. This i Mat our sales person was very nice, spent five hours looking over our choices, found just the one to please my bride of 38 years. Sonata sport. This is our second car from Korum, the service department and customer service is what brought us back. More
In for the money and not customer service This dealership claims they are all about making new friends and wanting to be sure you leave with a smile. I had my car at the dealership while driv This dealership claims they are all about making new friends and wanting to be sure you leave with a smile. I had my car at the dealership while driving one of their used trucks. Also, one of their salesman took my car for a spin in order to give me a 'price' for my car. While I was in the dealership or gone on a test drive, someone stole my whole large CD case with 106 CD's in it. Also, three days after buying the truck, I noticed it got terrible gas mileage. Before I purchased the truck, I was told by the previous owner/salesman that the truck got 20mpg. Wrong!! That was a complete misrepresentation in order to get me to buy the truck. As I drove a Honda Accord and told them I didn't want to lose much in gas mileage. So when they said it got 20mpg, I figured that is only 9mpg different than my Honda. I was willing to sacrafice the gas mileage difference so that I could have more uses with the truck. Low and behold, after driving the truck for a few days, I noticed the gas mileage was terrible. I contacted the dealership and wanted to cancel the deal. They ofcourse said "No, the deal was already done". Anyway, to make a long story short and after several weeks of driving this gas hog truck and contacting the dealership and management, I was told I could bring the truck back and get my Honda back or choose another vehicle and that they weren't going to make a profit off of me. That was a complete lie. As I paid retail price and got wholesale for my car in the first deal, so I wanted to get the retail amount back and pay wholesale back for my car less any work they did to get it fixed up. However, this isn't the way it went. When I took the truck back, they gave me wholesale price for the truck and wholesale plus expenses for my Honda. This deal ended up costing me over $5000 plus I lost 106 CD's. In which they never cared to talk about everytime I mentioned it to them. I also wanted them to look at their surveillance video to see if they could tell who stole my CD's, and they just said it would be too long to look at. Don't shop here. They will tell you anything you want to hear just to make a profit plus, if you read the other review of someone who got their CD's stolen, it goes to show there is a theif in their mist. More
I'll Be Back My search for a new vehicle ended where it started, nearly two months ago, at Korum. Choosing the right make and model was a well researched process, My search for a new vehicle ended where it started, nearly two months ago, at Korum. Choosing the right make and model was a well researched process, and it was not easy. Selecting the Hyundai dealership to do business with was a slam-dunk, knee-slap, no-brainer! Dean Lawthers was the first salesman I've spoken with in 18 years, and he stuck with me through the end as I filtered out the competition. There was not the slightest hint of pressure or deception that I found elsewhere. He negotiated fairly with me, handed me off to his manager to finalize the smooth purchase, introduced me to my slick new ride, a 2015 Sonata Sport 2.0T Limited, and I drove away a happy car buyer. More
New car purchase What a great place to shop! Don was fantastic to work with, knowledgeable, freindly and very matter of fact ( which i appreciated). Defiately will buy What a great place to shop! Don was fantastic to work with, knowledgeable, freindly and very matter of fact ( which i appreciated). Defiately will buy here again, all staff i met were easy to work with. More
Five Stars! Alex is an exceptional sales person; I'd absolutely reccomend and/or go see him in the future! His patience and product knowledge set him apart from o Alex is an exceptional sales person; I'd absolutely reccomend and/or go see him in the future! His patience and product knowledge set him apart from other salesmen. More