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Korum Ford-Lincoln

Puyallup, WA

3.6
567 Reviews

100 River Rd

Puyallup, WA

98371

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567 Reviews of Korum Ford-Lincoln

April 13, 2020

BUYER BEWARE:Int in truckOffered another person the car BUYER BEWARE: Int in truck Offered another person the car and didn’t Give me 1st opportunity to buy Will never do business with Korum More

by Sambrano7874
Recommend Dealer
No
Employees Worked With
Susan Fleury
Apr 15, 2020 -

Korum Ford-Lincoln responded

We are very sorry that you were disappointed the truck may not be available. You inquired on the internet over the weekend and our remote consultant answered all of your questions and offered you the opportunity to place a deposit on the vehicle, but you did not. As of Monday morning, a previous customer interested in this vehicle, who came to see it last week as a qualifying Essential Worker, made arrangements to come back to see it Monday. We let you know that if they did not purchase it we would send you a video, per you request, of the interior and exterior of the truck since you did not want to make the drive if you didn’t like it. It was only at that time you offered to place a deposit on it. We did offer to send the video if it did not sell but you declined. We understand your wish to work with another dealership and wish you the best on your vehicle search.

April 03, 2020

This was by far the easiest car purchase my husband and I ever had. We were impressed with the knowledge of all the people we encountered during the sale and are also very impressed with the dealership as a More

by MaryE
Recommend Dealer
Yes
Employees Worked With
Alexis Dewey was very responsive to email. Shawn was knowledgeable about the car we purchased and the man who did the financial paperwork was very helpful., Jeff Beaty
Apr 06, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience during your visit, and that we were able to help you get taken care of. We hope to see you again soon! Have a nice day.

Apr 06, 2020 -

MaryE responded

Need to edit my previous review to correct the name of the dealership. It’s Korum Ford Lincoln. Thanks autocorrect!

March 27, 2020

Love this dealership! Always helpful and friendly! Super fast process and we love our new aviator, the concierge service is amazing! We won't shop anywhere else. More

by Pipelineco
Recommend Dealer
Yes
Employees Worked With
Mike Zolman, Freddie Trotter
Mar 27, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience during your visit, and we hope that we have the chance to work with you again in the future. Thank you, and have a nice day.

March 26, 2020

I could not be happier with my experience at Korum Ford! In my search for a new vehicle, I came across Korum Ford and I'm so happy I did. The team at Korum made this purchase move smoothly from beginning to More

by EaDawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dewey, Staci Kirker, Ashley Hollon, David Cowan , Mark Archer, Elwood Johnson
Mar 27, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review. We are glad that you had a positive experience during your visit, and that every person you had contact was friendly informative and kind. We hope that you enjoy your new car! Thank you, and have a nice day.

March 25, 2020

Horrible rude and sarcastic service person. Argued with the guy about the warranty for a certified vehicle he said it's powertrain only I know better because I have the warranty in hand. They also want225 More

by joey
Recommend Dealer
No
Employees Worked With
Mike powers
Apr 02, 2020 -

Korum Ford-Lincoln responded

We are sorry to hear that you had a less than satisfactory experience while visiting us at Korum. It is our understanding that our Service Manager has reached out to you and speak with you in a greater depth in regards to your visit. We apologize for not providing the utmost service experience for you. Have a nice day.

March 15, 2020

Very friendly and made themselves more than available. Probably one of the best dealership experiences I’ve ever had. There was no pressure at all and an extreme amount of flexibility to work with my. More

by Gkelley
Recommend Dealer
Yes
Employees Worked With
Mark Archer, Ron George, Elwood Johnson
Mar 16, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review. We are glad to hear that you had such a good experience during your visit! We hope that you give us the opportunity to work with you again in the future. Thank you, and have a great day!

March 14, 2020

Trisha was very professional and easy to work with. My sons first time buying a new car and Trisha and everyone at Korum made it a enjoyable experience. More

by Steelerrob12
Recommend Dealer
Yes
Employees Worked With
Trisha Rice
Mar 16, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review. We are glad to hear that you had a positive experience during your visit, and that we were able to help get you taken care of. We hope that we have the opportunity to work with you again in the future. Have a nice day.

March 14, 2020

The car buying experience was great and the service not so. buying the car was great and the first service was not good. Hopefully things will be better next time. I spoke to Tom Horne about this. More

by t-birdrose57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Horne, Freddie Trotter
Mar 18, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a review! We hope that you come back and visit us again. Thank you, and have a nice day.

March 10, 2020

A great place to do business , Tom Horne was very helpful. When buying a new 2020 King Ranch F350 truck, there are many questions that Tom made sure were answered, in order to make good decisions. Finding the More

by thomas.magnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Horne, Mike Guetle, Ron George
Mar 10, 2020 -

Korum Ford-Lincoln responded

We appreciate you taking the time to leave us feedback on your recent visit. We are glad to hear that you had a positive experience, and that we were able to get you taken care of. We hope that you enjoy your truck, and that we get the chance to work with you on your seventh truck! Thank you, and have a wonderful day.

March 09, 2020

I had a great experience with Tom and the Ford dealership. Very sweet happy person , he is. And extremely helpful with all the things in the car. He took his time with me to learn all the stuff in More

by nobody98580
Recommend Dealer
Yes
Employees Worked With
Tom Horne
Mar 09, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review. We are glad to hear that you had a positive experience during your visit. We will surely pass on your kind words to Tom! We hope you continue to come and visit us, and that you enjoy your new car. Thank you, and have a great day.

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