Korum Ford-Lincoln
Puyallup, WA
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567 Reviews of Korum Ford-Lincoln
They were extremely helpful and they worked with me to ensure I had things the way I wanted them. They explain my options to help me choose what would be best for the life if my truck. ensure I had things the way I wanted them. They explain my options to help me choose what would be best for the life if my truck. More
Really nice experience! We only came to test drive and ended up with a beautiful Lincoln! Woody was our salesman, accompanied by his manager Mike, and Dave was the financial We only came to test drive and ended up with a beautiful Lincoln! Woody was our salesman, accompanied by his manager Mike, and Dave was the financial/paperwork guy....all were super nice. The kind of guys you would invite to your neighborhood bbq! They made the process as quick as it can be and during it were friendly and helpful. Jerry Korum, the company patriarch, made an appearance which to us seemed extra special. We highly recommend asking for these guys if you need to make a car purchase. More
Welcoming, professional, and excellent This was, by far, the BEST car buying experience ever. I truly appreciated everyone involved in the process. I felt comfortable throughout the proce This was, by far, the BEST car buying experience ever. I truly appreciated everyone involved in the process. I felt comfortable throughout the process and the follow up has been amazing. I highly recommend Korum! You guys are the BEST! More
Korum Lincoln is a great dealership! Would recommend it to anyone who is looking for a new or used vehicle. Super friendly employees, free pick up and delivery, amazing services! to anyone who is looking for a new or used vehicle. Super friendly employees, free pick up and delivery, amazing services! More
Buying experience at Korum Ford. This is the fifth Vehicle I have purchased from Korum, the second Lincoln and have always felt at ease with the buying process. If I were to buy anoth This is the fifth Vehicle I have purchased from Korum, the second Lincoln and have always felt at ease with the buying process. If I were to buy another vehicle I will comeback. More
Very Happy Customer Everyone we dealt with at Korum was very friendly and helpful. They worked hard to find us the exact vehicle we wanted and then bring it in for us. Th Everyone we dealt with at Korum was very friendly and helpful. They worked hard to find us the exact vehicle we wanted and then bring it in for us. They were very responsive, returning calls in a timely manner. We are very happy with our new cars! More
I requested valet service. The driver was 2 1/2 hours late. I had to call the dealership to see if someone was coming to pick up the car. At 3:10pm, service texted me to say the car was done and the val late. I had to call the dealership to see if someone was coming to pick up the car. At 3:10pm, service texted me to say the car was done and the valet driver would contact me when he was on the way with my car. At 6pm, I called the dealership to see if the car would be brought back that evening. I got voice mail. The next day, service called me to say that the car would be delivered to me at 10am, which it was. The car had not been washed! There was a real lack of communication, which would have made a big difference in my review. The fact that the car hadn’t been washed was disappointing. My previous experience with service at dealerships has been that the car has always been washed. Update: The service manager, Robin, called to apologize for the lack of communication, which I appreciate. As a result, I am changing my review from 3 stars to 4 stars. Thank you Robin! More
Excellent service The team at Korum provided excellent customer service and was great to work with on my new vehicle purchase. Professional staff and everyone was willi The team at Korum provided excellent customer service and was great to work with on my new vehicle purchase. Professional staff and everyone was willing to help out their coworker when needed. More
Manager, Salesperson & all employees personable & helpful We couldn’t be more pleased. We actually weren’t planning on purchasing when we went to the dealership as it was during COVID and thought they were cl We couldn’t be more pleased. We actually weren’t planning on purchasing when we went to the dealership as it was during COVID and thought they were closed. So we called and talked with Mark, the manager, thinking we would need to make an appointment. He sent Woody out to show us the Lincoln Aviator which my husband had been researching online. We then went inside and fell in love with the car we purchased that very day. The next day we picked it up and were very pleased with the service and demonstration that Woody gave us. Thanks, guys, for the great service. More