Korum Ford-Lincoln

I am a commercial customer and have been with Korum for more than 10 years. I have purchased three F550's, one F250 and one 2013 explorer. Korum does all of the scheduled and unscheduled maintenance as w more than 10 years. I have purchased three F550's, one F250 and one 2013 explorer. Korum does all of the scheduled and unscheduled maintenance as well as repairs to all of my company vehicles as well as personal vehicles. I had horrible trouble with the 2004 F-550 and was assured by Korum on 5 different occasions that it will be taken care of. In the middle of the trouble I bought another F550 from Korum because I could not afford the down time that the 2004 was having, turning the 2004 into the shop truck instead of the main service truck. All the while being assured that it will take time but Korum is working on it and that it will be taken care of. I have over $14,000.00 in out of pocket expenses keeping the truck on the road and have lost 46 days of work because of the down time. I had a meeting with Jeff Beaty on Friday to offer me $2000.00 off of the price of a new truck in consideration for $14,000.00 out of my pocket and 46 lost days. This was a total slap in my face and I made him aware of it. He told me that he would think about it and get back to me personally by the end of the day. Today is Monday, no word from him Friday, no word from him today but he did have his salesmen call me and pass on that it would take them $20,000.00 in service work to make back the $2000.00 that he offered me so that was the final offer. In 10 years of being a customer I have personally spent over $200,000.00 in new vehicles and just under $40,000.00 servicing those vehicles. I mean nothing to them. What do you think you mean? One additional thought, the people that I have had to deal with at Korum are the best. Ed Konsmo, Mike Parks, Larry in service, Todd Miller, Gary in service, Joel in service and many others. I do not wish to change dealerships but Jeff Beaty and whoever is above him have forced my hand. The management at Korum, if they do not understand the situation of this small business, are clueless. Or maybe they do understand, they just don't care. More

Thank you Richard! We had been contemplating purchasing Thank you Richard! We had been contemplating purchasing a van to accomodate my father's wheelchair needs. When we stopped at Korum, we found what wou Thank you Richard! We had been contemplating purchasing a van to accomodate my father's wheelchair needs. When we stopped at Korum, we found what would work perfectly. We appreciate all your help and making the transaction quick and easy. We didn't plan on buying a new vehicle that day but it was one of the best new car purchases we had ever experienced! More

After having purchased numerous vehicles from Korum Hyundai and Korum Ford I once again chose to return to them and order a 2012 Harley Davidson Edition F150. while the decission to return to Korum wa Hyundai and Korum Ford I once again chose to return to them and order a 2012 Harley Davidson Edition F150. while the decission to return to Korum was easy I was once again impressed by the courtesy, respect and family atmoshpere everyone at this dealer displayed during my purchase. This dealer is truly customer focused and the attention to detail, professionalism and friendly atmosphere that Jerry Korum has developed is amazing. Me and my family will be back whenever we have a need to make a vehichle purchase. Thank you all for being outstanding. Respectfully, Tim Aurand More

Michael Parks was really fun to work with and we appreciate all his hard work. He was very knowledgeable in regards to the features of the vehicle. appreciate all his hard work. He was very knowledgeable in regards to the features of the vehicle. More

Our sales person, Heidi Smith was awesome. She convinced me that she really wanted to find us the right vehicle, not just sell us anything whether it was what we wanted or not. She really listened to what w me that she really wanted to find us the right vehicle, not just sell us anything whether it was what we wanted or not. She really listened to what we were looking for, and found us the perfect car for us. I could not be happier with my new car and could not have had a better experience with a sales person. I have not experienced the service department yet. But hope that our experience with them is as good. More

Thank you Tom Dyer. I was treated with respect and enjoyed the experience. I love my new Ford Mustang and look forward to having a lot of fun with it. enjoyed the experience. I love my new Ford Mustang and look forward to having a lot of fun with it. More

From the moment I stepped on the lot, I felt at ease without any pressure. I was approached within a minute, and all of my questions were expertly answered. After test driving a Focus Titanium, I left without any pressure. I was approached within a minute, and all of my questions were expertly answered. After test driving a Focus Titanium, I left the lot wanting to 'think it over.' A week later, I returned and ordered the car since there weren't any on the lot with all of the options I wanted. Even though it took 6 weeks to get it from the factory, it was a painless process, and I felt well taken care of throughout the whole experience. Everyone was friendly and very pleasant to work with. More

This was the fifth Ford dealership I went to, after less than good customer service at the first four. From the start, Heidi was friendly and understanding (not to mention patient with the kids that I had t than good customer service at the first four. From the start, Heidi was friendly and understanding (not to mention patient with the kids that I had to bring). I was not rushed or pushed into buying something I didn't need or want. More

My experience at this dealer was excelent. Brian was very attentive, showed me the cars I was interested on. He showed me all the good things the car has to offer but was not pushing me. I really like that. attentive, showed me the cars I was interested on. He showed me all the good things the car has to offer but was not pushing me. I really like that. He was very patient and polite with the kids too. More

Everyone at Korum was friendly and we felt no sales presure. Scott was very informative regarding the Ford Escape. My husband had been to Lakewood Ford and was not happy about the presure that their s presure. Scott was very informative regarding the Ford Escape. My husband had been to Lakewood Ford and was not happy about the presure that their sales person tried to put on him. We are very happy with our purchase from Korum. Thanks Scott for spending the time with us. More