Korum Ford-Lincoln

Extremely hepful and fair We were treated with great courtesy and never felt rushed to make a decision. All of our questions were answereed about the vehicles that we were in We were treated with great courtesy and never felt rushed to make a decision. All of our questions were answereed about the vehicles that we were interested in and we were given time to make our decision. Tom Horn was extremely helpful in the whole proces. We appreciated doing business with him. More

Nice and simple I had a great experience buying my car here and Caleb made the process as easy as can be. I was amazed by how quickly and smoothly everything went. I had a great experience buying my car here and Caleb made the process as easy as can be. I was amazed by how quickly and smoothly everything went. More

Honest Businessmen I bought a new Ford Edge at Korum. It had everything, or so I thought. When I came to discover the car was not equipted as I thought, the dealership I bought a new Ford Edge at Korum. It had everything, or so I thought. When I came to discover the car was not equipted as I thought, the dealership stood by their product and replaced my newly purchased car with another, having all the options I was expecting. They made this unusual situation relatively painless and provided me with what a felt was a fair resolution. They did not need to help me with the car, as a deal is a deal and I should have known. However, given the technology of today`s cars, it was an honest mistake by all parties and they made it right. More

very knowledgeable about product outstanding service, was not pushy. gave us great trade allowance. explained in great detail and was very patient in repeating himself because of my outstanding service, was not pushy. gave us great trade allowance. explained in great detail and was very patient in repeating himself because of my hearing loss. More

Excellent Service Great experience! Everyone we came into contact with was very friendly and helpful. Mark made our buying experience very pleasurable! Will definitely Great experience! Everyone we came into contact with was very friendly and helpful. Mark made our buying experience very pleasurable! Will definitely recommend to our family and friends. More

What great deal. NOT! Don’t walk away from a deal here. Rrrrruuuunnn! Great Service Dept. But the sales department sucks! Tried twice to give them my business. They faile Don’t walk away from a deal here. Rrrrruuuunnn! Great Service Dept. But the sales department sucks! Tried twice to give them my business. They failed miserably both times. 2 years ago on my wife’s Mustang went in with pre approval and they talked them selfs out of the car I wanted. Bought at Lakewood Ford instead. Then just a few days ago. Wanted to purchase a F-150. Caleb the sales guy was great. Introduced my to the truck I wanted. Told him to right it up I would be back cause it was late. The next day, sales manager Mike or Steve told me he couldn’t get me in that truck blah blah and tried to sell me on a older model. I laughed then drove to Sunset Ford. Better Deal, more for my trade in and got me a lower interest rate. Twice you have lost my business. Maybe let Service Dept run the show cause sales manager knows nothing on customer service! More

2017 Ford Edge purchase I have purchased 11 new vehicles since 1955. Saturday I had an appointment with Tom Horne of Korum Ford in Puyallup, Washington. We discussed what typ I have purchased 11 new vehicles since 1955. Saturday I had an appointment with Tom Horne of Korum Ford in Puyallup, Washington. We discussed what type of vehicle I was interested in. Mainly a 2017 edge Red in color with Michelin tires. He stated he had exactly what I wanted and guided me to the vehicle on his lot. The asked if I would like to drive it after I looked it over thoroughly and we went for a test drive over various types roads to see the handling characteristics, Power etc. I was impressed with the turbo engine and we sat down in his sales area to formulate a deal. It didn't take too long to come up with an agreeable Price for the new one as well as my trade-in. I met the sales manager call my finance manager and was very impressed with them also. All in all this was the smoothest trade I have made in my life. I can only rate everyone involved as excellent! This is the third vehicle I have purchased from Korum. Absolutely no high pressure tactics involved at this dealership like you find many places. Just good old hometown type sales. I certainly appreciate the way I was treated and will continue to do business with Korum Ford. More

Great Service The service was great and we had no heavy pressure to buy. The staff was very professional and polite. They found the truck we were looking for and The service was great and we had no heavy pressure to buy. The staff was very professional and polite. They found the truck we were looking for and helped making our purchase as painless as possible. More

Level of Service The service provided by Freddie Trotter and the service afterwards was and has been great. The dealership really provided excellent customer service i The service provided by Freddie Trotter and the service afterwards was and has been great. The dealership really provided excellent customer service in all departments that were involved while purchasing my Ford Escape. As well as the treatment of my trade in the MKX Lincoln. I would recommend this dealership to anybody in a heart beak. More

New 2017 Escape Titanium Salesman was Freddie Trotter, he was excellent to work with as was the rest of the staff. From the start to the finish of buying our car from them wa Salesman was Freddie Trotter, he was excellent to work with as was the rest of the staff. From the start to the finish of buying our car from them was by far the BEST dealer I have ever dealt with and I have purchased many, many vehicles in my lifetime. No games, quick and easy, fair price and generous trade in allowance. Plus they have a first rate facility there. More