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Korum Ford-Lincoln
Puyallup, WA
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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567 Reviews of Korum Ford-Lincoln
December 19, 2024
I wish I can give them negative. To be honest what I experienced with this dealer is just discrimination!! I try to get new car from them through financing. My credit is excellent I To be honest what I experienced with this dealer is just discrimination!! I try to get new car from them through financing. My credit is excellent I make 11k a month, even they ask me for cosign and I bring my cousin who make about 15k a month. Some how they don’t want to sell to me because of my race/belief. The most surprising thing about them is they don’t tell you the same reason. Every time I talked to them. They told me different reasons. One time she told me you are not approved because you are CDL holder, what a joke? I asked them holding the CDL is nothing to do with me getting approved or denied. Of course I used to drive truck before. what is wrong with that? Then she try to explain to me that, I have to finance car and complete the payment and comeback to them to get approved from them. If I am not approved, I even add my cousin as my co-sign still they don’t want to sell it to me. They have racial discrimination and they should tell me that before they run my credit and my cousin credit!! Terrible experience, and unprofessional!! More
by Az
Employees Worked With
Ron George, Trisha Rice
August 10, 2024
Excellent experience with Korum Ford Sales person very helpful and knowledgeable Finance Manager was very thorough in explaining all options available to me. I highly recommend this dealership to anyon helpful and knowledgeable Finance Manager was very thorough in explaining all options available to me. I highly recommend this dealership to anyone looking to invest in a new vehicle More
by Hubbard_lee
Employees Worked With
Tom
January 06, 2024
We have purchased many vehicles from Korum Ford. Mike Zohlman, our salesperson has been wonderful. He answers all our questions, gets me a great price, syncs my phone and makes me comfortable. We Mike Zohlman, our salesperson has been wonderful. He answers all our questions, gets me a great price, syncs my phone and makes me comfortable. We will always come back, even though its quite a drive. Ione More
by ronald98367
Employees Worked With
mike zohlman, Alexis Dewey, Dave Rehwaldt
July 06, 2023
Was told I needed to pay for a second repair on a driver seat part failure on my 2020 Aviator. It’s under full warranty. What happened to honoring your warranty. In so many words I was told it was my faul seat part failure on my 2020 Aviator. It’s under full warranty. What happened to honoring your warranty. In so many words I was told it was my fault the plastic trim was breaking off. How can a plastic part of the drivers seat keep failing from two senior citizens occasional use. I am extremely disappointed with Korum Lincoln. More
by sef49
Employees Worked With
Service Department
May 31, 2023
I would never want to write badly about the dealership, but I can't keep silent either. When you come to a car dealership, we hope to get an item that matches the price requested by the seller (I want to but I can't keep silent either. When you come to a car dealership, we hope to get an item that matches the price requested by the seller (I want to say about used cars), but as a result we just earn someone money. The sale of even a broken and painted car turns into almost a new car, and at the same time even conscience does not work, if we talk about the good. They will look you in the eye and tell you that you have to pay for everything, but the responsibility is removed immediately after receiving the contract. Maybe the seller used to worry about the image, now they just sell a product that does not match the price, and at the same time look at you as a loser when you took the keys. The car I bought had an accident. And when I asked - a car with clean documents, to which I received the answer "yes, of course." When the car stops after 2 months of operation, you look like a fool, because the dealership asks you to pay insurance for another 1/3 of the cost of the car. And if you add a monthly payment to this, it turns out that you are working for someone's wallet More
by garrikbecker
Employees Worked With
No name
May 03, 2023
While purchasing my Lincoln was a great experience, I've been very frustrated with the service dept in their new facility. There is only one person to check people in for their scheduled appointment. I've been very frustrated with the service dept in their new facility. There is only one person to check people in for their scheduled appointment. I've already been waiting 30 minutes and still haven't even been checked in. I'm missing work time and have mentioned this issue several times as I've had to bring my vehicle for service. Each time I'm told they are "working on it" but nothing changes. I gave 3 stars because, while the lack of service is frustrating, the people are very nice. More
by Lincoln Owner
Employees Worked With
Tom Horne
December 02, 2022
the people are very nice but they do not have enough staff in the service department. Leave messages but do not get a reply. Tried to get an appointment and was told it will be 3 months out. They have s staff in the service department. Leave messages but do not get a reply. Tried to get an appointment and was told it will be 3 months out. They have staff to sell cars, not to deal with issues. Recommend to look around before buying a vehicle from them More
by j.floyd3
Employees Worked With
Todd Miller
November 30, 2022
Wish I could do negative stars! ! Never buy a non Ford used car from these thieves!! They don't stand behind anything!! They won't work on it!! They sell you an extended warranty tha ! Never buy a non Ford used car from these thieves!! They don't stand behind anything!! They won't work on it!! They sell you an extended warranty that covers next to nothing!! What they will cover is only after market knock off made in Mexico crap, not OEM parts!! When you try to get help all you get back is lame explanations and double speak, not results!! Stay clear of this place!! Spend your money elsewhere, you'll be way better off!! More
by wagz38
Employees Worked With
Brett Soloman
October 26, 2022
Please update this listing to show that Korum Lincoln is now a separate dealership in an incredibly beautiful building and space (right next to the Ford lot) at 150 River Rd, in Puyallup, WA. I had my MKT s now a separate dealership in an incredibly beautiful building and space (right next to the Ford lot) at 150 River Rd, in Puyallup, WA. I had my MKT serviced there today. The facility is what we used to expect from Lincoln dealers. The decor is the nicest I've seen in decades, the people were great to work with. I had no beef with the Ford-Lincoln store, but I much prefer this one. I've bought Lincolns since the late '70s and I was starting to think this would be my last one. Well worth the drive. Check it out. More
by Just_Bob
Employees Worked With
Jaimee Millspaugh
August 31, 2022
So, so, SO amazingly satisfied with my experience here. I worked with Bryan Camp ordering my Bronco back in April, and he kept me updated every step of the way while I waited. He was incredible to work wit I worked with Bryan Camp ordering my Bronco back in April, and he kept me updated every step of the way while I waited. He was incredible to work with and made sure to explain everything to me, so I understood the process and made sure I built my car exactly how I wanted it. Everyone at this facility was extremely kind and welcoming, AND they gave me my favorite car ever :) who can complain about that?! More
by averyw
Employees Worked With
Brian Camp
