Koons Woodbridge Hyundai

Good service and polite service advisor. Would recommend for all your service needs. Thank you Would recommend for all your service needs. Thank you More

The wanted to charge me $367 for a diagnostics test that they would not be willing to put towards the cost of any repair. They outright lie about when they have called. They do not do the services asked of they would not be willing to put towards the cost of any repair. They outright lie about when they have called. They do not do the services asked of them even when appointments scheduled have been scheduled. The service staff are extremely unprofessional and good around in front of customers all the time time. They also lie about completing work. One time they even put my steering wheel back on my car incorrectly and let me drive off with it. Absolutely ridiculous and awful. I would not recommend them EVER! More

The appointment process is so easy and quick. They clearly communicate what they found on my vehicle. They even have a courtesy shuttle. They have just finished a huge upgrade to their lot! It’s They clearly communicate what they found on my vehicle. They even have a courtesy shuttle. They have just finished a huge upgrade to their lot! It’s so much room now! More

Dealer was very calm and assisted me without being an aggressive salesman which normally make me find somewhere else to purchase a car aggressive salesman which normally make me find somewhere else to purchase a car More

The team at Koon’s Hyundai of Woodbridge is always helpful and friendly. The service, sales (Kelvin Marchante) and financing (Stuart Cromwell) teams are all super helpful and not pushy. helpful and friendly. The service, sales (Kelvin Marchante) and financing (Stuart Cromwell) teams are all super helpful and not pushy. More

Car buying experience was fine, but then we had to wait for 4 hours to take possession. At no time during the 4 hours while they were getting the car ready did they tell us an ETA. Could’ve went home, had for 4 hours to take possession. At no time during the 4 hours while they were getting the car ready did they tell us an ETA. Could’ve went home, had dinner, and then came back once it was ready. Poor communication and service department management. More

Very disappointed appointment not only because the Service associate intentionally ignored to give me my discount offer after he asked me to forward the email to him and was confirmed before the serv Service associate intentionally ignored to give me my discount offer after he asked me to forward the email to him and was confirmed before the service and clearly mentioned to him after service was completed (please don't forget to take the discount offer of the total) he continued to print the paper work and asked me to signe, I kindly stated the discount was not applied,He apologized and replied he will do it next time I told him I'm not coming back then He said If you come back!!!! May be $15 discount is not a big deal or on his defense he forgot or he was too busy trying to get me to get more work done on my vehicle to boost his commission even though I mentioned to him that I don't have much time today The expected was two and half hours but it took nearly three and half hours part of it because of my paper work with my Car key were on his Desk but he was not, I received a text massage saying after leaving the Lott saying my car is ready for pickup. On the positive not I appreciate Greeting and the professionalism of the attendant who drove my vehicle to the Work area More

Ask for JC! He is great to work with and put me in the car I wanted THE SAME DAY! He is willing to go above and beyond for his clients and he did exactly that. He is great to work with and put me in the car I wanted THE SAME DAY! He is willing to go above and beyond for his clients and he did exactly that. More