Koons Woodbridge Hyundai

Speedy service, great communication. car was in and out in record time. apprecated the carwash and clean up after. car was in and out in record time. apprecated the carwash and clean up after. More

The finance manager was dishonest and unprofessional. The car was advertised with 0% APR, but he told me otherwise and sold it to me at 8.9% APR. Also, the sales team promised to order a small replace The car was advertised with 0% APR, but he told me otherwise and sold it to me at 8.9% APR. Also, the sales team promised to order a small replacement part for the bumper and deliver it to me when it arrived. However, they never delivered it, and later, no one responded to my calls. I am very disappointed with their dishonesty, lack of professionalism, and poor customer service More

I brought into Koons Woodbridge Hyundai for a front brake job and had an excellent experience. Service Advisor Robert Luu was there to greet me for a 7AM appointment. The Service Technician efficiently inspe job and had an excellent experience. Service Advisor Robert Luu was there to greet me for a 7AM appointment. The Service Technician efficiently inspected my car and texted me a vehicle health report. Robert Luu then presented me an estimate for the work needed on my car. He kept me informed via text about the service status for my car. I was texted when the work was complete. I paid online and quickly picked up my keys when I returned. Thank you for making the repair process so easy. More

I was so pleased with Matthieu Gerard my assigned service provider. He was very knowledgeable about my vehicle and the recall items that would be performed. I truly appreciated his patience and respect whi provider. He was very knowledgeable about my vehicle and the recall items that would be performed. I truly appreciated his patience and respect while answering all of my questions. Matthieu also had a smile on his face demonstrating that he was customer service friendly, More

want to express my sincere appreciation for the outstanding service provided by Yovanni at Koons Hyundai. He first helped my wife with her car, making the entire process smooth, honest, and stress- outstanding service provided by Yovanni at Koons Hyundai. He first helped my wife with her car, making the entire process smooth, honest, and stress-free. His professionalism and genuine care left a strong impression on both of us. Recently, after my own vehicle was unexpectedly totaled, I found myself back at Koons Hyundai—and once again, Yovanni went above and beyond. He guided me through every step, offered clear and thoughtful options, and made what could have been a difficult situation remarkably easy to navigate. His dedication, knowledge, and commitment to doing right by his customers truly set him apart. If you’re looking for someone who treats you with respect, listens to your needs, and works tirelessly to help you find the right solution, I highly recommend asking for Yovanni. He has earned our trust twice now, and we couldn’t be more grateful. More

Go buy a car there! ! Jorge and Lloyd were absolutely amazing! Jorge worked his magic and helped me out when I was in dire need of a new vehicle! I am very grateful to ! Jorge and Lloyd were absolutely amazing! Jorge worked his magic and helped me out when I was in dire need of a new vehicle! I am very grateful to them both!! Very business like, made me feel like family and they care for their customers and the needs and wants in a car. Lloyd has checked back with me twice after buying the car making sure I am still happy 🙂 More

They no longer print out repairs so it keeps you from asking questions until you get home. They have your money and your signature by the time you figure out more is needed. asking questions until you get home. They have your money and your signature by the time you figure out more is needed. More

Every employee that I encountered was friendly and helpful; especially the salesman, The process was very lengthy, but I was looked after during the entire process. helpful; especially the salesman, The process was very lengthy, but I was looked after during the entire process. More

Daniel Whyte was great. He was patient and knowledgeable about the vehicle. Had a great experience He was patient and knowledgeable about the vehicle. Had a great experience More

Would give 0 if possible. Staff does not communicate and has no urgency to correspond. Staff does not communicate and has no urgency to correspond. More