Koons Woodbridge Hyundai
Woodbridge, VA
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My follow up they told me they have to order the part, will arrive in 2 or 3 days and I will hear back from my service advisor. I called 3rd day part was not in. Upon my every day follow part came in afte will arrive in 2 or 3 days and I will hear back from my service advisor. I called 3rd day part was not in. Upon my every day follow part came in after a week on Friday. Then I was told on Saturday they just do oil service maintenance. The next appiontment will be on Monday? I dropped off my Touson at 10:15am on Monday, same I was told it will be done in couple of hours but after my few calls, I was able to get it back at 3:15pm? I guess it due to under hyundai warranty coverage koons dealership was least interested to fixed my repairs? This is the 2nd time I have very bad experience at Koons dealership. More
Jordan did a fine job up to the point of sale. After the sale he did a terrible job, no follow up. I have tried calling and texting him but he does reply to my questions and it is now over a mon After the sale he did a terrible job, no follow up. I have tried calling and texting him but he does reply to my questions and it is now over a month of trying. More
Sean was great to work with! He was patient with the questions we had and made sure we got the information needed to make an informed and satisfied purchase. He was patient with the questions we had and made sure we got the information needed to make an informed and satisfied purchase. More
Mr. Parker Worked with us to get the price I wanted to pay. Brian took the time to explain all the cars features and technology and then spent close to an hour configuring the vehicle pay. Brian took the time to explain all the cars features and technology and then spent close to an hour configuring the vehicle More