
Koons Woodbridge Hyundai
Woodbridge, VA
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My name is Angela I purchased a sonata N-line from Aaron. He was wonderful!! I recommend anybody who is looking for a new car to ask for Aaron to be the point of contact. When we first got to the dealership He was wonderful!! I recommend anybody who is looking for a new car to ask for Aaron to be the point of contact. When we first got to the dealership there were two different Hyundai models that I was interested in. Neither of them were available for purchase on their lot. Knowing that they did not have what i wanted he still took an enormous amount of time to go over the two different models that I was looking for. My husband and I left the dealership without making a purchase. we took some time to think over the information we were given and Found other dealerships in the area that had those two models available for test drives. Since I was so impressed with Aaron I called him to let him know I decided on the Sonata N-line white. The white happened to be a special order color! He worked Most of that day making calls to try and find what I wanted. He located it at another dealership, went to that dealership (on his day off) and drove it back to Hyundai in WoodBridge so that I could buy it!! I was very impressed with the attention he gave to me. More
We had an excellent experience at Woodbridge Hyundai. Andre was very knowledgeable and professional. He answered all our questions and made the process easy and enjoyable. Andre was very knowledgeable and professional. He answered all our questions and made the process easy and enjoyable. More
I purchased a used 2017 Hyundai Elantra. My sales tech was Jordan. He was amazing to work with. He was very honest and helpful in getting the best deal for me. I would highly recommend h My sales tech was Jordan. He was amazing to work with. He was very honest and helpful in getting the best deal for me. I would highly recommend him when buying from this dealership. He made the buying process very easy and wasn't pushy. He stayed in contact the entire time and touched base afterwards to make sure everything was well. More
I haven’t experienced a dealer as dishonest as Koons Hyundai, they sold me a 2018 Hyundai Tucson for $25,000 with a defective transmission that didn’t last me 30 days, and when I returned the vehicle to Hyundai, they sold me a 2018 Hyundai Tucson for $25,000 with a defective transmission that didn’t last me 30 days, and when I returned the vehicle to them to figure out the problem, they told me that it will take 30 days to get a resolution from Hyundai USA and they then tried to sell me a different car with optional add ons if almost $5,000, at an intererst rate 3% more than the one I had in my previous vehicle. I bought a 2018 Tucson for about $25,000 from salesman Christian Hernandez, with a trade that was valued at $6,500 and an additional downpayment of $2,000 The vehicle did not last 30 days and the transmission would not shift after the first 3 weeks, i retuned it back the dealer in an attempt to get the problem fixed, since the vehicle was certified by the dealer and also around 65,000 miles less than the 100,000 miles that Hyundai’s powertrain warranty guarantees The dealer after diagnosing the car told me that it is going to take 30 days to resolve the problem since they had to get an approval from Hyundai USA to make to fix Since this would have left me stranded after buying a vehicle for almost $25,000 and having to wait for a month without a car, I decided to upgrade to another car since I could not afford to wait for a month without a car The dealer then tried to sell me another used vehicle without giving me any credit for my previous downpayment and trade and still tied to upsell me on additional dealer warranties and add ons of about another $5,000 This is the worst dealer out there with all this dishonesty and preying on poor people. More
I was with my daughter purchasing a new vehicle. We worked with Jordan who was amazing ! It was our first time having to buy one online. We were in unfamiliar territory. He was great walking us thro We worked with Jordan who was amazing ! It was our first time having to buy one online. We were in unfamiliar territory. He was great walking us through it and resolving our many questions. He made the process easy. I would recommend Jordan for your vehicle purchase. In finance, we worked with Mariana. She was very sweet and also great to work with. More
First time buying a car loved it! Very friendly people and great customer service! they made sure I got the car I wanted Very friendly people and great customer service! they made sure I got the car I wanted More
Koons Hundai sold me a vehicle that did not have the emissions test done on it. I had to spend my own time to drive back and get it done in order to get the registration. This was not disclosed at the t emissions test done on it. I had to spend my own time to drive back and get it done in order to get the registration. This was not disclosed at the time of sale. They said everything was good to go and I would get the plate in the mail. This was not the case. More