Koons Woodbridge Ford - Service Center

Very professional and courteous staff. My vehicle was accepted, the issue resolved the same afternoon My vehicle was accepted, the issue resolved the same afternoon More

Kevin Beasley top service advisor. , he was AMAZING.,excellent customer service. I will recommend him to my fellow colleagues. He made this visit one of the best that I have ever encoun , he was AMAZING.,excellent customer service. I will recommend him to my fellow colleagues. He made this visit one of the best that I have ever encountered with any Ford Company. More

Kevin Beasley provided Outstanding service during my recent visit for both routine and unscheduled maintenance. He was polite and professional with every interaction. He provided clear, concise inform recent visit for both routine and unscheduled maintenance. He was polite and professional with every interaction. He provided clear, concise information thoughout the process ensuring all my questions were answered and I had what I needed to make an informed decision. Phenomenal experience !!! Looking forward to my next visit. More

Sercice call was excellent. Easy to schedule, accommodated a last minute change. Professional, prompt and kept me informed through the service. Easy to schedule, accommodated a last minute change. Professional, prompt and kept me informed through the service. More

I highly recommend the service department at koons of Woodbridge, Va. Kevin and the entire staff are both welcoming knowledgeable and go the extra mile . Woodbridge, Va. Kevin and the entire staff are both welcoming knowledgeable and go the extra mile . More

Promised a 2-day repair, but it dragged on for over a week. Communication was terrible, I had to keep calling for updates, and I never felt kept in the loop. Very disappointing service. week. Communication was terrible, I had to keep calling for updates, and I never felt kept in the loop. Very disappointing service. More

The personnel in the service department are always so helpful and do their very best to work with my schedule. Kevin in the service department was especially helpful with my last couple of visits to have helpful and do their very best to work with my schedule. Kevin in the service department was especially helpful with my last couple of visits to have my truck serviced. More

Excellent service everything was done in a timely manner and and work on my truck was good and and work on my truck was good More

Honestly the service was excellent. Never had to worry about updates because Gabriel was on top of that constantly. The costumers service was excellent and the repair of my vehicle w Never had to worry about updates because Gabriel was on top of that constantly. The costumers service was excellent and the repair of my vehicle was done in less time than I was expecting. Thank you for everything. More