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Koons Woodbridge Ford

Woodbridge, VA

4.2
407 Reviews

13779 Noblewood Plaza

Woodbridge, VA

22193

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Showing 407 reviews

August 05, 2023

Very good friendly . Quick service and helpful shuttle service and left to the dealer. Service person was very knowledgeable. More

by ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sachin Ramjoo
Aug 08, 2023 -

Koons Woodbridge Ford responded

We're glad to know you had a positive experience with our team at Koons Woodbridge Ford! We always aim for quick and friendly service. Thanks for the review, we appreciate it!

July 25, 2023

Very helpful, worked with us on meeting price point and answered all my questions. They felt welcoming and friendly. I would Def refer this to friends. More

by hkingbob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazish and Christian
Jul 25, 2023 -

hkingbob responded

Thank you for helping me find the best vehicle for me.

Jul 25, 2023 -

Koons Woodbridge Ford responded

Thank you for the review! We are thrilled to hear that you found the right vehicle working with the Koons Woodbridge Ford team. Drive safely, and we hope to see you back!

July 17, 2023

I tried for 6 months to get my extended warrantee refunded after selling my car with 5 years and 50,000 miles left on the warrantee. Koons Ford of Woodbridge was very anxious to sell me a 2018 Jeep G More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Abdelrasek
July 15, 2023

Our service writer Andrew was very knowledgeable and responsive. He made sure we were taken care of. More

by gjk1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 17, 2023 -

Koons Woodbridge Ford responded

Thanks so much for supporting the Koons Woodbridge Ford team with a five-star review! We are thrilled that Andrew left a standout impression during your most recent service visit. Until next time!

July 15, 2023

Customer oriented. Explanations about the service.convenient location. Pick up service for our Lincolns. Great service assistant More

by Barbhawaii2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person who took care of me. Excellent
Jul 17, 2023 -

Koons Woodbridge Ford responded

Thank you for the positive review! We're glad to hear that our commitment to customer service, convenient location, and pick-up service made your experience at Koons Woodbridge Ford smooth. We appreciate your business and look forward to working with you again down the road!

July 13, 2023

Bought a 2020 Ranger back in February. Tailgate was not working, missing a bearing. They took it in , kept me notified throughout the process and fixed it with of course no charge! More

by T
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 13, 2023 -

Koons Woodbridge Ford responded

Thanks for sharing your excellent experience with Koons Woodbridge Ford! It's great to hear that our team was able to fix your tailgate and ensure your 2020 Ranger was in tip-top shape for the road ahead. Until next time, drive safely!

July 13, 2023

Everyone at Koons Woodbridge Ford was friendly, knowledgeable and helpful when we bought our vehicle a year ago. Unfortunately, the truck we bought at Koons had its mileage rolled back, how and by More

by crackle-handout0s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
General Manager
Jul 13, 2023 -

Koons Woodbridge Ford responded

Hey there, thanks for sharing your experience with us. It's heartening to hear that our team at Koons Woodbridge Ford was able to assist you in resolving the situation and providing great customer service! We always strive to stand behind our products and support our customers. Thanks again for your support and trust in our business!

July 10, 2023

Nice place was my first time so I don't know quite yet . But for a first timer experience I can say it was nice . Thanks More

by mholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 10, 2023 -

Koons Woodbridge Ford responded

Thank you for choosing Koons Woodbridge Ford for your first-time experience! We're glad to hear that you had a nice visit. If you have any questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

July 10, 2023

Great salesman and helped us out with the purchase of our new Ford Maverick in Woodbridge, Va. More

by maddmexx1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No other names to mention
Jul 11, 2023 -

Koons Woodbridge Ford responded

Thank you for this 5-star rating of Koons Woodbridge Ford! We truly appreciate your feedback and wish you many safe travels in your new Ford Maverick!

July 05, 2023

Survice was great, truck is working fine. Service was the day before July 4,2023 holiday. More

by John Best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several individuals who all were very responsive and busy.
Jul 05, 2023 -

Koons Woodbridge Ford responded

John, thank you for the review! We hope to see you back again at Koons Woodbridge Ford. Safe travels!

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