Koons Woodbridge Ford

Grat Place to get your Ford serviced Stopped in for a routine service and a S.I. didn't have an appointment just figured to leave it a couple days. Called back early next morning and all Stopped in for a routine service and a S.I. didn't have an appointment just figured to leave it a couple days. Called back early next morning and all done. Great service great place to get your service. More

Honesty and integrity in deal. In 22 years, I have bought 6 vehicles from Cowles. If I didnt love the experience, I would not have returned. Cowles goes above and beyond to ensure In 22 years, I have bought 6 vehicles from Cowles. If I didnt love the experience, I would not have returned. Cowles goes above and beyond to ensure you get their best. More

Call peter Peter did a great job working with me and helping me compare cars and was very honest and relaxed person to deal with. I felt very comfortable worki Peter did a great job working with me and helping me compare cars and was very honest and relaxed person to deal with. I felt very comfortable working with him. If you are in the area looking for a car make sure you ask for Peter at Cowles. More

Very quick process, from start to finish. They know their Trucks and Vans. The whole process is seamless. Very Impressed with their Sales and Finance Departments. I will go back to them for They know their Trucks and Vans. The whole process is seamless. Very Impressed with their Sales and Finance Departments. I will go back to them for my every need!!!! More

Used 2014 Escape Titanium - Seamless purchase Met with Buks Botha sales and we negotiated a fair deal which included a trade. Paid to have the hood painted as well a few other items were thrown i Met with Buks Botha sales and we negotiated a fair deal which included a trade. Paid to have the hood painted as well a few other items were thrown into the deal. Picked car up on Saturday and it looked great. Also met the Sales GM Hal Farrington who was very personable. This went down in my books as a very good car buying experience, More

2018 F-150 - 3rd purchase from Cowles This is the 3rd vehicle we have purchased from Cowles. It was finally time to replace my 2002 F-150 we purchased from Cowles 16 years ago. I was qui This is the 3rd vehicle we have purchased from Cowles. It was finally time to replace my 2002 F-150 we purchased from Cowles 16 years ago. I was quite apprehensive about the cost of the new vehicles but it was time. I contacted several dealers looking for a F-150 Supercab wiith an 8' bed. Wow!! None available anywhere in the country with the options I wanted. Bottom line - had to make custom order to get one. No big deal, so stopped at a couple of dealers and got prices. Met "Buks" at Cowles Ford, talked about what I was looking for, and he made an offer I was sure he had made a mistake on based on the prices I got from other dealers (even other dealer said that can't be right). Well he affirmed, I confirmed, and now I am driving one of the nicest vehicles around. I have an F-150 4x4 Supercab, 8'bed, Ruby Red color, 3.5v6 ecoboost (man, what an engine - hit the pedal too hard and you'll be thinking you need one of those pilot flight suits to compensate for g's). Most of all, Buks and Cowles is a fantastic dealership and I recommend anyone looking for an amazing truck at an amazing price to stop in and check with Buks. More

Buks is great. Honest, forthright Buks at Cowles was great. No pressure, wanted to absolutely make sure I was comfortable with the transaction and went out of his way to help me ensur Buks at Cowles was great. No pressure, wanted to absolutely make sure I was comfortable with the transaction and went out of his way to help me ensure I was getting a great deal. Already have referred him to a number of my friends. Will definitely be back for my next Ford purchase! More

GREAT EXPERIENCE IT WAS ACTUALLY A DELIGHT BUYING A VEHICLE. GOOD PRICE. NO B.S. LINDSEY STOWELL WAS GREAT. I WILL DEFINITELY USE COWLES FORD FOR MY NEXT VEHICLE PURCH IT WAS ACTUALLY A DELIGHT BUYING A VEHICLE. GOOD PRICE. NO B.S. LINDSEY STOWELL WAS GREAT. I WILL DEFINITELY USE COWLES FORD FOR MY NEXT VEHICLE PURCHASE. CHET MARTIN More

Great truck - Fantastic people Last week I drove 2 1/2 hours to check out an internet price on a new F-150 that seemed just too good to be true. It WASN'T ! I had searched for abo Last week I drove 2 1/2 hours to check out an internet price on a new F-150 that seemed just too good to be true. It WASN'T ! I had searched for about a year and knew exactly what I wanted in a new pickup. I was AMAZED the new price was well below most used truck prices I had been seeing. After a quick phone call to Cowle's internet contact to hold the truck 24 hours, I made the trip and am SO GLAD I did. Lovely people to deal with...FANTASTIC new truck...I couldn't have asked for better. More

Finance Manager Solomon insults his customers After discussing my tire warranty with the Finance Manager Solomon, he forgets to hang up his phone properly and proceeds to make fun of me with his c After discussing my tire warranty with the Finance Manager Solomon, he forgets to hang up his phone properly and proceeds to make fun of me with his coworkers laughing out loud over the fact that my warranty just expired a couple of weeks ago and I’m not going to be able to use it. He calls me a 'xxxxxx customer' and other insults, imitating my worried tone of voice and lauging at the fact that he put me on speaker for everybody else to have a laugh at my problem as well. Solomon get proper education, learn to be a professional, learn how to treat customers, learn empathy and don't be a xxxxxx who doesn't know how to hang up a phone. COWLES FORD has the worst customer service. They will sell you good for nothing, extremely expensive warranties and will not go over details with you or will simply lie to your face about coverage, besides that, they have a filthy play area for kids it's absolutely disgusting...and also filthy employees like Solomon who don't deserve to be in the position they're in. More