
Koons Woodbridge Ford
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 422 reviews
Brought my car in for an overdue service and was taken well care of. Initially car wasn't seen due to a Service Writer quitting that day, but they gave me a loaner till my car was done and kept me updated well care of. Initially car wasn't seen due to a Service Writer quitting that day, but they gave me a loaner till my car was done and kept me updated along the way. Will definitely come back. More
The process was easy. The Salesman was extremely helpful and demonstrated awesome professionalism. The overall service was excellent, will recommend all friends to Cowles Ford. and demonstrated awesome professionalism. The overall service was excellent, will recommend all friends to Cowles Ford. More
I had Great experience buying my car from Cowles Ford. Chris is a no-pressure sales person with all the answers. The process was fast, and everyone was very friendly and helpful. Chris is a no-pressure sales person with all the answers. The process was fast, and everyone was very friendly and helpful. More
Love this Dealer and love the people. My family has bought more than 5 vehicles from this dealer and always a pleasure. Antonio helped put me in my new 2019 Ford Ranger and made sure every question I c bought more than 5 vehicles from this dealer and always a pleasure. Antonio helped put me in my new 2019 Ford Ranger and made sure every question I could think of was answered thoroughly. He helped me compare multiple vehicles and packages, and there were no tricks, he was straight up and honest. I am very happy. More
New 2020 Ford Fusion SE - Alto Blue I had an good experience at Cowles Ford while shopping for my new car, low stress and no sales pressure. Overall I gave Cowles 4+ Stars. Lindsey is e I had an good experience at Cowles Ford while shopping for my new car, low stress and no sales pressure. Overall I gave Cowles 4+ Stars. Lindsey is extremely great and easy to work with and I would highly recommend her to assist you for your next Ford purchase, I gave her 5 stars. I gave the price only 4 stars, because of all of the extras that they push on you when you go through the finance department. Leave room for the extra 3 year warranty and Gap insurance. Also, I was pre-approved through my bank, however I still needed to fill-out all of the Ford financial paperwork, which I thought was redundant and a complete waste of my time. More
Great Job! I had an extremely positive experience at Cowles Ford. I was greeted by everyone in the services department. My Explorer was repaired in a timely mann I had an extremely positive experience at Cowles Ford. I was greeted by everyone in the services department. My Explorer was repaired in a timely manner. I am very appreciative that Phillip kept me up on findings and suggestion for my Explorer that I named "Bettie". When Phillip called to let me know that my vehicle was ready, it was a quick and easy process at the cashier's window. Cowles provides great customer service! Vickie G. More
Ford F-150 I has an extremely positive experience at Cowles Ford. I was greeted by a friendly energetic salesman upon entering the dealership. He worked with me I has an extremely positive experience at Cowles Ford. I was greeted by a friendly energetic salesman upon entering the dealership. He worked with me and found a truck that I loved. The process was quick and stress free. Highly recommend Cowles Ford to anyone in search of a vehicle. More
Bought a new expedition max Platinum at list price $72k+. Sales Department Manager, Mr. Adam Dunn, told me that he doesn't care my out-of-state purchase, because he usually does not make money out of service Sales Department Manager, Mr. Adam Dunn, told me that he doesn't care my out-of-state purchase, because he usually does not make money out of service down the road. Before I paid deposit, received an email saying I could receive an extra $500 if I decide the purchase. Mr. Dunn did not honor the promise in his email, saying I was not qualified. More
Purchased New 2019 Ford Transit 250 - Francisco Hernandez I had another great purchased experience at Cowles Parkway Ford. This is the second brand New Ford Transit that I buy from same dealer and same sal I had another great purchased experience at Cowles Parkway Ford. This is the second brand New Ford Transit that I buy from same dealer and same sale person Francisco Hernandez. Francisco is very professional and friendly. I highly recommend him to my colleagues. thanks Aurelio Cabestrero More