Koons Woodbridge Ford

Service Great customer service. Quick and responsive workmanship with comparable prices for service and repairs. No further comments to make at this time. Great customer service. Quick and responsive workmanship with comparable prices for service and repairs. No further comments to make at this time. Appointments are easy to get. More

service i am a long time customer at cowles ford and will always have service on my ranger(which i bought at cowles ford) there in the future i am a long time customer at cowles ford and will always have service on my ranger(which i bought at cowles ford) there in the future More

Service was very accommodating. Had to have my car towed by AAA late one morning, but didn’t have to be present at dealer. They were able to diagnosis the issue and fix it by afternoon. Since I was within t by AAA late one morning, but didn’t have to be present at dealer. They were able to diagnosis the issue and fix it by afternoon. Since I was within the radius of their shuttle service they came and picked me up. Driver wore mask. More

Great sales experience with Brian Haynesworth Purchased first brand new truck in almost 30 years! Brian was very patient with all of my questions via email prior to my visit to the dealership. H Purchased first brand new truck in almost 30 years! Brian was very patient with all of my questions via email prior to my visit to the dealership. He was also very low key; definitely no high pressure sales. He helped me narrow down what features/options were available in my price range and we were able to find just what i wanted on the lot. Mimi; the xxI person was also great. Extremely friendly and helpful in explaining different warranty/service packages available. Esmeralda; the internet sales person was also great in touching base with me periodically to see how she could help in my search for a new vehicle prior to my appointment with Brian. Brian; the sales manager was easy to work with as well. I am quite the haggler, so he joined Brian Haynesworth and together we were able to come to a price we could all find acceptable. Highly recommend Cowles and will be back at some point when I purchase my next truck. I also highly recommend Brian if you are looking for a knowledgeable salesman who works hard to answer all of your questions on your new purchase without the high pressure sales. Kent Walding More

Great Service Because i received great service from my Tech ( Tom Casale ) i have purchased 3 vehicles over the years, also i have sent friends & family to Cowles F Because i received great service from my Tech ( Tom Casale ) i have purchased 3 vehicles over the years, also i have sent friends & family to Cowles Ford. More

Great We have been buying vehicles from Cowles Ford since 2005, always has been a great experience. That's why we keep coming back.The staff has always been We have been buying vehicles from Cowles Ford since 2005, always has been a great experience. That's why we keep coming back.The staff has always been friendly and courteous, and helpful. More

The service for my Explorer was performed based on the mileage and was performed with efficiency. I was happy with the service and was checked in quickly and the wait was not very long. mileage and was performed with efficiency. I was happy with the service and was checked in quickly and the wait was not very long. More

I feel I was not treated well at this dealership. They told me things about the vehicle that were not true. They told me banks did not approve me because of my credit and I received a letter stating they told me things about the vehicle that were not true. They told me banks did not approve me because of my credit and I received a letter stating they did not approve me because the cost of the vehicle was higher than it should be. Had nothing to do with my credit. Also I was told the vehicle had auto lift gate and it did not. I have been back to the dealership several times to no available. I would not purchase another vehicle from them. More

Great Purchase We bought a used F150 from Cowles Ford. Process was straightforward and I got a great deal. I would use them again to purchase either a new or used We bought a used F150 from Cowles Ford. Process was straightforward and I got a great deal. I would use them again to purchase either a new or used vehicle. More

Super concierge service! Timely pickup and delivery! Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. More