Koons Woodbridge Ford

I feel I was not treated well at this dealership. They told me things about the vehicle that were not true. They told me banks did not approve me because of my credit and I received a letter stating they told me things about the vehicle that were not true. They told me banks did not approve me because of my credit and I received a letter stating they did not approve me because the cost of the vehicle was higher than it should be. Had nothing to do with my credit. Also I was told the vehicle had auto lift gate and it did not. I have been back to the dealership several times to no available. I would not purchase another vehicle from them. More

Great Purchase We bought a used F150 from Cowles Ford. Process was straightforward and I got a great deal. I would use them again to purchase either a new or used We bought a used F150 from Cowles Ford. Process was straightforward and I got a great deal. I would use them again to purchase either a new or used vehicle. More

Super concierge service! Timely pickup and delivery! Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. More

COWLES FORD JUNE 20 Salesman was very helpful. All of our questions were answered, and we were able to obtain pricing on all the options we were interested in. Finance Salesman was very helpful. All of our questions were answered, and we were able to obtain pricing on all the options we were interested in. Finance Officer was quite interesting and had useful advice. More

So far the brand new tires are smooth riding, not noisy, not wably, very sturdy, fast, beautiful ride, excellent performances, I love my Ford Escape not wably, very sturdy, fast, beautiful ride, excellent performances, I love my Ford Escape More

Cowles Ford of Woodbridge always delivers great prices and customer service. Have been and will continue to be a customer of theirs. Chester Jennings is always a pleasure to work with! and customer service. Have been and will continue to be a customer of theirs. Chester Jennings is always a pleasure to work with! More

Awesome. Very happy and pleased with the service and staff/team. It is important to me to make sure I keep up with my vehicle service/schedule and nice to rece Very happy and pleased with the service and staff/team. It is important to me to make sure I keep up with my vehicle service/schedule and nice to receive maintenance notice and coupons via email when you vehicle is due for maintenances. Great customer service! More

Not even the GM called back It took 2 sales guys to find my truck that was on the lot. Our keys were lost. We were offered $750.00 for our Texas Ranch F150 that was purchased the It took 2 sales guys to find my truck that was on the lot. Our keys were lost. We were offered $750.00 for our Texas Ranch F150 that was purchased there. Our license was lost. The tonneau was not ordered. It took 8 hours to install a tonneau that takes 15 minutes to install. The Sales Manager Araz Akrawi was extremely rude and not helpful. Finally after leaving a with the GM, Adam Dunn, no one even called back. I can not in good conscience recommend this dealer due to the lack of concern for their customers and lack of ethics. Like I indicated this is our second high end truck purchased from this dealership (a Texas Ranch and a King Ranch) and no one from management returned any of our calls. More

We’ve driven Ford’s for over 30 years now. Calls for it has always been a good experience for us in both sales and service department. has always been a good experience for us in both sales and service department. More

Great guy, took care of it in a heartbeat definitely go there all the time for inspection and other jobs. Just would say thank you there all the time for inspection and other jobs. Just would say thank you More