Koons Woodbridge Ford
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 408 reviews
Good Job! James did a great job of getting me in and out in short notice. He also took time to reset my phone settings so that the map function worked again. James did a great job of getting me in and out in short notice. He also took time to reset my phone settings so that the map function worked again. More
My buying expierience was great. The sales staff was great. They found just what I was looking for. The financing went flawlessly. I will deffinatily return. great. They found just what I was looking for. The financing went flawlessly. I will deffinatily return. More
We always get good service at Coles Ford, and while we were there we visited with our favorite sales lady and she found us a great used suv for my husband. were there we visited with our favorite sales lady and she found us a great used suv for my husband. More
Enjoyed the process, there were no sales pressure Worked with the sales consultant Tex (Matt) and was able to locate the Expedition that I wanted with a reasonable deal on my trade-in. Worked with the sales consultant Tex (Matt) and was able to locate the Expedition that I wanted with a reasonable deal on my trade-in. More
Great Service We have purchased our work vehicles from here and they are great about trying to accommodate our work schedule when maintenance and repairs need done. We have purchased our work vehicles from here and they are great about trying to accommodate our work schedule when maintenance and repairs need done. Customer service is great, sales people are great. Thank you. More
Good overall This dealer is good overall. Everything about this dealer is good. I had no problems with this dealer. Everybody was respectful and doing their job li This dealer is good overall. Everything about this dealer is good. I had no problems with this dealer. Everybody was respectful and doing their job like they were supposed to. More
Service Great customer service. Quick and responsive workmanship with comparable prices for service and repairs. No further comments to make at this time. Great customer service. Quick and responsive workmanship with comparable prices for service and repairs. No further comments to make at this time. Appointments are easy to get. More
service i am a long time customer at cowles ford and will always have service on my ranger(which i bought at cowles ford) there in the future i am a long time customer at cowles ford and will always have service on my ranger(which i bought at cowles ford) there in the future More
Service was very accommodating. Had to have my car towed by AAA late one morning, but didn’t have to be present at dealer. They were able to diagnosis the issue and fix it by afternoon. Since I was within t by AAA late one morning, but didn’t have to be present at dealer. They were able to diagnosis the issue and fix it by afternoon. Since I was within the radius of their shuttle service they came and picked me up. Driver wore mask. More
Great sales experience with Brian Haynesworth Purchased first brand new truck in almost 30 years! Brian was very patient with all of my questions via email prior to my visit to the dealership. H Purchased first brand new truck in almost 30 years! Brian was very patient with all of my questions via email prior to my visit to the dealership. He was also very low key; definitely no high pressure sales. He helped me narrow down what features/options were available in my price range and we were able to find just what i wanted on the lot. Mimi; the xxI person was also great. Extremely friendly and helpful in explaining different warranty/service packages available. Esmeralda; the internet sales person was also great in touching base with me periodically to see how she could help in my search for a new vehicle prior to my appointment with Brian. Brian; the sales manager was easy to work with as well. I am quite the haggler, so he joined Brian Haynesworth and together we were able to come to a price we could all find acceptable. Highly recommend Cowles and will be back at some point when I purchase my next truck. I also highly recommend Brian if you are looking for a knowledgeable salesman who works hard to answer all of your questions on your new purchase without the high pressure sales. Kent Walding More