Koons Woodbridge Ford

Courteous, timely and helpful. I called for an appointment. They offered same day service. I took my car in at 9 and was out by 11. I called for an appointment. They offered same day service. I took my car in at 9 and was out by 11. More

My F250 was in for an oil and filter change and tire rotation. The service advisor Andrew was very professional and insured the work was done quickly as I waited at the dealership. I will continue to us rotation. The service advisor Andrew was very professional and insured the work was done quickly as I waited at the dealership. I will continue to use Koons Woodbridge Ford for needed services. More

Kevin B. checked me in with speed and accuracy even though I was late due to other issues at my job. He provided feedback on the cost and additional time to r checked me in with speed and accuracy even though I was late due to other issues at my job. He provided feedback on the cost and additional time to repair an alignment problem with my truck. I appreciated the positive atmosphere the service department gave. More

Everyone was very nice and informative. Christian was our salesman and Jay was our financial guy. Both were awesome. Christian was our salesman and Jay was our financial guy. Both were awesome. More

This dealer is by far the best I’ve ever been to. Would not buy a truck anywhere else Would not buy a truck anywhere else More

Took my expedition for a major repair, rep didn’t communicate properly, after repairs had to take the vehicle back communicate properly, after repairs had to take the vehicle back More

My salesman, Kevin was awesome when above and beyond to make me comfortable and satisfied with the vehicle, it was everything. He said it would be dealership, took care of a tiny chip in the windshield by make me comfortable and satisfied with the vehicle, it was everything. He said it would be dealership, took care of a tiny chip in the windshield by replacing it with a brand new one before I got there. One of the easiest transactions I ever had had of any dealership super easy to work with the car is excellent. I am very satisfied. I would definitely recommend other customers to the dealership. I’m from Pennsylvania 3.5 hours away. Definitely worth the trip. More

Great service good prices and great sales associates very helpful and patient with all customers. helpful and patient with all customers. More

Outstanding staff support my advisor was awesome and kept me informed throughout the process for my truck me informed throughout the process for my truck More

Alberto at Koons Ford in Woodbridge, VA, is known for his exceptional service. He goes above and beyond to ensure customers are satisfied, providing thorough explanations and efficient solutions for vehicle exceptional service. He goes above and beyond to ensure customers are satisfied, providing thorough explanations and efficient solutions for vehicle issues. His friendly demeanor and professional attitude make every service visit a positive experience. Alberto demonstrated his dedication by working directly with my warranty company. He made sure all the important parts were covered, navigating the complexities of the warranty process smoothly. His proactive approach and attention to detail ensured that I received the maximum benefits, reflecting his commitment to excellent customer service. Throughout my repair process, Alberto ensured I was informed at every stage. His consistent updates provided clarity and peace of mind, making the entire experience transparent and stress-free. His communication skills and dedication to customer satisfaction truly set him apart as an exceptional service representative. To all the mechanics who worked on my vehicle, I want to extend my heartfelt thanks. Your expertise and dedication ensured that my car was repaired to the highest standard. I appreciate the attention to detail and the thoroughness with which you approached every aspect of the repair. Your hard work and commitment to quality are truly commendable. Thank you for your exceptional service and for going above and beyond to ensure my vehicle is in top condition. Thank you to everyone at Koons Ford Woodbridge Va. Even O who brought my vehicle around and the wash team that cleaned my vehicle before it was returned to me. David Perry More