Koons Woodbridge Ford

Called/emailed an appointment to replace headlights to be sure they would have LED headlights in stock. I have a 70 rountrip mile commute...so I asked to wait for the repair believing they would be "ready". sure they would have LED headlights in stock. I have a 70 rountrip mile commute...so I asked to wait for the repair believing they would be "ready". Appointment was for 7:30 and 10:10 they had only one light and need to get another from another dealer......after 6 hours wait time the request repairs were completed. Believe it our not the price was $249.00 per headlight......pricing seemed to me to be outrageous More

The service is always friendly and responsive to our needs. We find it easy to get an appointment that fits us and they call when we can pick up the car. needs. We find it easy to get an appointment that fits us and they call when we can pick up the car. More

Mr Chester Jennings was our salesman, and he did an excellent job. He took the time to discuss the options on the car and even got a few extra items for us. The price was right and the whole staff ma excellent job. He took the time to discuss the options on the car and even got a few extra items for us. The price was right and the whole staff made an extra effort to make sure the vehicle we bought was perfect before we left the lot. More

Have purchased many vehicles here both for my company and personally. Find their prices and willingness to work with you well above average. Brian Cooper is my man when I want to purchase, I will wait to pur personally. Find their prices and willingness to work with you well above average. Brian Cooper is my man when I want to purchase, I will wait to purchase when he is working. I believe I have purchased a minimum of 15 vehicles here each experience awesome. Thank you Brian for making my purchases painless. More

Cowles Ford has a one of the best service representative I have ever came in contact with. James is a true professional that help customers. I have ever came in contact with. James is a true professional that help customers. More

Mgr Lucas and Tech Tom did a great job and worked very hard with the warranty company several times to get my vehicle back on the road. It is greatly appreciated and I hope they are recognized for thei hard with the warranty company several times to get my vehicle back on the road. It is greatly appreciated and I hope they are recognized for their customer service. More

Brian Haynesworth was awesome! Lucas and the service department were equally supportive in getting the vehicle out of the service process. Sales Managers helped with the details! Great TEAMWORK!! department were equally supportive in getting the vehicle out of the service process. Sales Managers helped with the details! Great TEAMWORK!! More

Good Job! James did a great job of getting me in and out in short notice. He also took time to reset my phone settings so that the map function worked again. James did a great job of getting me in and out in short notice. He also took time to reset my phone settings so that the map function worked again. More

My buying expierience was great. The sales staff was great. They found just what I was looking for. The financing went flawlessly. I will deffinatily return. great. They found just what I was looking for. The financing went flawlessly. I will deffinatily return. More

We always get good service at Coles Ford, and while we were there we visited with our favorite sales lady and she found us a great used suv for my husband. were there we visited with our favorite sales lady and she found us a great used suv for my husband. More