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Koons Woodbridge Ford

Woodbridge, VA

4.2
407 Reviews

13779 Noblewood Plaza

Woodbridge, VA

22193

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Showing 407 reviews

October 05, 2020

Good location, patient with us and our concerns about payments. All the staff was a very friendly, we loved the finance guy. Plan to come back for our next purchase More

by hdotson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Aman (finance), Brian, female employee
October 04, 2020

Great communication and turn-around time. I called ahead to make an appointment and everything went well. Multiple parts were ordered in advance to make it a smooth process. Very well done and appreciated More

by The Champ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and James
September 25, 2020

Always feel I can trust Cowles Ford for all maintenance for my Flex! The team there are courteous and always keep me informed! Fantastic Service! More

by jaclaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
September 24, 2020

I've always had wonderful service when bringing my trucks in for service. I've been bringing them to Cowles for years now and wouldn't consider going anywhere else. James, the diesel service manager, has al More

by OnBroadway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
September 22, 2020

they have poor service, they do not value customers and they are liars Too they have very bad services, read all the papers before sign More

by prchrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald
September 16, 2020

Our very first visit to Cowles Parkway Ford and it resulted in the purchase of a brand new 2020 Ford F-150 XLT. We had a great experience and look forward to a continued relationship with Cowles Park More

by NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid
September 16, 2020

Top notch sales experience with Chester Jennings. I got the exact car I was looking for, 2020 Ford F-150. Everyone was very friendly and I will be returning again when I am in need of a vehicle! More

by DSP2N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Jennings
September 14, 2020

Timely, expert service at a fair price. Clean, comfortable waiting area. James, the truck service manager, provided professional, friendly support during my visit. Recommend to others. More

by John C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
September 04, 2020

5 stars because they were willing to drop the price of the car about $1k. Huda and her manager did a great job working with us on the price for the vehicle. I took the car to our mechanic today, and they More

by kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Huda
September 03, 2020

Took our 2020 F250 in for oil change service and to get assistance in getting the Pro Backup Assist to work. James was very helpful and coordinated the effort to arrange for Michael, a service tech to help More

by edusher9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James (service advisor) Michael (Service Tech)
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