Koons Woodbridge Ford
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 407 reviews
Good location, patient with us and our concerns about payments. All the staff was a very friendly, we loved the finance guy. Plan to come back for our next purchase payments. All the staff was a very friendly, we loved the finance guy. Plan to come back for our next purchase More
Great communication and turn-around time. I called ahead to make an appointment and everything went well. Multiple parts were ordered in advance to make it a smooth process. Very well done and appreciated to make an appointment and everything went well. Multiple parts were ordered in advance to make it a smooth process. Very well done and appreciated. More
I've always had wonderful service when bringing my trucks in for service. I've been bringing them to Cowles for years now and wouldn't consider going anywhere else. James, the diesel service manager, has al in for service. I've been bringing them to Cowles for years now and wouldn't consider going anywhere else. James, the diesel service manager, has always been professional and courteous and takes time to explain things thoroughly. It's always been a good experience. More
Our very first visit to Cowles Parkway Ford and it resulted in the purchase of a brand new 2020 Ford F-150 XLT. We had a great experience and look forward to a continued relationship with Cowles Park resulted in the purchase of a brand new 2020 Ford F-150 XLT. We had a great experience and look forward to a continued relationship with Cowles Parkway Ford for all our future service. More
Top notch sales experience with Chester Jennings. I got the exact car I was looking for, 2020 Ford F-150. Everyone was very friendly and I will be returning again when I am in need of a vehicle! the exact car I was looking for, 2020 Ford F-150. Everyone was very friendly and I will be returning again when I am in need of a vehicle! More
Timely, expert service at a fair price. Clean, comfortable waiting area. James, the truck service manager, provided professional, friendly support during my visit. Recommend to others. comfortable waiting area. James, the truck service manager, provided professional, friendly support during my visit. Recommend to others. More
5 stars because they were willing to drop the price of the car about $1k. Huda and her manager did a great job working with us on the price for the vehicle. I took the car to our mechanic today, and they the car about $1k. Huda and her manager did a great job working with us on the price for the vehicle. I took the car to our mechanic today, and they said that the only things the car needs fixed is a change of the cabin and engine air filters and the exhaust system. Unfortunately, they said that the car exhaust pipe is leaking, which is about a $600 fix. I wish that this was fixed before they listed the car for sale. Our mechanic also said it was pretty clear that the back bumper had either been replaced or repaired, and they could tell because the paint on the car and bumper was a bit different. More
Took our 2020 F250 in for oil change service and to get assistance in getting the Pro Backup Assist to work. James was very helpful and coordinated the effort to arrange for Michael, a service tech to help assistance in getting the Pro Backup Assist to work. James was very helpful and coordinated the effort to arrange for Michael, a service tech to help us. Michael was great and we got the system working. More