Koons Woodbridge Ford
Woodbridge, VA
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I know that I bought a 2010 F-150 and everything will not be discovered on the vehicle at first sight. When i arrived home with the vehicle and went over it. I noticed that it had 4 cracks in the wind shie be discovered on the vehicle at first sight. When i arrived home with the vehicle and went over it. I noticed that it had 4 cracks in the wind shield and the front left drivers side tire had a slit in it and can pop at anytime. I notified my sales rep. of the things that i have found and he advised me that the main crack in the wind shield was done when he was driving the vehicle up to drop it off to me. The sales rep. advised me that he informed his manager of the items that was found and he came back with the answer of Sorry Mr. Potts, but my manager advised me that it was nothing that they could do to help me. It's really making me upset about the out come because if they cannot help me on the little small issue as of this that wasn't my fought at all. How can I trust this company of anything else or send any of my people there. More
Great service as always. Andrew was very helpful. Once I identified that I had an extended warranty, he made certain to let me know what was and was not covered. I identified that I had an extended warranty, he made certain to let me know what was and was not covered. More
Always expect great service, and workmanship on my F350. I have been coming to Cowles Ford for years. But now that James and Gary are there. Service has been spot on everytime. See you next time. Thanks I have been coming to Cowles Ford for years. But now that James and Gary are there. Service has been spot on everytime. See you next time. Thanks More
Sales Rep that helped me was awesome! Called me soon as my vehicle was done. Appreciate the fast service from this location definitely going back here my vehicle was done. Appreciate the fast service from this location definitely going back here More
Cowled Ford consistently has the best car dealer service department that I’ve ever been to, which is a big complement because I’m 64 years old and I’ve certainly been to many. department that I’ve ever been to, which is a big complement because I’m 64 years old and I’ve certainly been to many. More
The five new vehicles purchased from Cowles Ford, over the last 25+ years, have always been maintained by the Cowles' Ford Service Department. Our 7.3 liter Powerstroke Turbo Diesel powered 2002 Ford Exc the last 25+ years, have always been maintained by the Cowles' Ford Service Department. Our 7.3 liter Powerstroke Turbo Diesel powered 2002 Ford Excursion (255,000+ miles) is the best example of how much care goes into vehicle maintenance by the Cowles' Ford Commercial Service Writer and Cowles' Ford Diesel Technicians. All of our other vehicles have gotten the exact same excellent care. More
The dealership made the purchase easy and quick. Highly recommend. They also offered the lowest price in the area. They had me in and out within an hour. recommend. They also offered the lowest price in the area. They had me in and out within an hour. More
Great service! The mechanic was fast to find the problem and fix quick. Everyone that I came in contact with was super friendly. Very nice and trustworthy dealership. Thank you!! and fix quick. Everyone that I came in contact with was super friendly. Very nice and trustworthy dealership. Thank you!! More
The customer service was great! Mohamed did a fantastic job and they worked with me on the price and finance! i will definitely call them back for the next truck! job and they worked with me on the price and finance! i will definitely call them back for the next truck! More