
Koons Woodbridge Buick GMC
Woodbridge, VA
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Went into the dealership after I got an instant offer online for my car. 2019 Buick Encore. Online offer was 11500. Got to the dealership and their appraiser offered me 7,900. CARVANNA offered me $15500. online for my car. 2019 Buick Encore. Online offer was 11500. Got to the dealership and their appraiser offered me 7,900. CARVANNA offered me $15500. Then they did a CARVANA price and it came back at 8900. Do your due deligence and walk away. They were really only interested in my car of it was a trade. More
I did not have appointment , since I was off from work I decided to go change my tires and do other services. I could fund Mr Dan business card I have on my previous service, I drove to Buick, I was welcome decided to go change my tires and do other services. I could fund Mr Dan business card I have on my previous service, I drove to Buick, I was welcome by Mrs Doane take care my car and the time I was there she come to update the progress. When the work finished she come to get me to the waiting room. Very satisfied about the service and the time. I ask again Mr Dan is business card so I can call next time. I am very pleased with the professionalism and knowledge. Thank you job well done. More
I always get great service from Koons Buick GMC. Went in for a safety inspection. Needed a few services: evaporator service, cooling system flush and bleed, and air cabin filter. They got me out in Went in for a safety inspection. Needed a few services: evaporator service, cooling system flush and bleed, and air cabin filter. They got me out in 90 minutes. Thanks for fitting me in so late in the day. Thanks Dan Morningstar and Diana for outstanding service! More
This dealership was awesome! !! Marwa the finance manager was great, but the MVP was salesman JC was the bomb dot com. Extremely informative and all out caring. Made my very first !! Marwa the finance manager was great, but the MVP was salesman JC was the bomb dot com. Extremely informative and all out caring. Made my very first car purchase by myself an amazing experience. Would definitely recommend it. More
Always friendly and professional service advisors who take care of my car service needs quickly. Dan and Matthew always know when regular service needs to be done: oil changes, flushes, tire rotations an take care of my car service needs quickly. Dan and Matthew always know when regular service needs to be done: oil changes, flushes, tire rotations and everything else I need to keep my car running well! More
No customer service for a brand new vehicle after it’s sold I have a recall on my 2022 GMC sierra SLT Blindspot monitoring is not functioning Back up camera is not functioning Passenger seat have issu sold I have a recall on my 2022 GMC sierra SLT Blindspot monitoring is not functioning Back up camera is not functioning Passenger seat have issues with heating and cooling. When I ask the dealership for a loaner since my truck is gonna stay there for more than one day, they completely vanished known use for over a month’s been waiting for an appointment. More
Purchased car at the is dealership (Buick Enclave) in mid-2022.. Good experience in purchase and felt conformable with price finally agreed. But really 5 stars goes to routine maintenance and service: mid-2022.. Good experience in purchase and felt conformable with price finally agreed. But really 5 stars goes to routine maintenance and service: quick, easy to schedule, friendly, not pushing added features. In current cold weather, particularly appreciated the nice no cost wash job. Will deal with again, certainly for service, and for new purchase (possible GMC truck) when the time comes. More
This was my first time going to Koons GMC and it was a great experience. Dan, in service, was really helpful, very attentive, and a true professional. I will definitely continue to use this dealers servic great experience. Dan, in service, was really helpful, very attentive, and a true professional. I will definitely continue to use this dealers services. More