Ray Bennett

Great service with very friendly staff that were there to help and not just sell you a car help and not just sell you a car More

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I had an awful experience with this dealership. Last week I called, interested in a used car they had on the lot. I arranged to pay for it via wire transfer and pay to have it shipped to me. Everyt Last week I called, interested in a used car they had on the lot. I arranged to pay for it via wire transfer and pay to have it shipped to me. Everything was going great. Last minute, I see the listing update, listing the car for $500 less than initial price after being told they "could not budge" on the price. I asked for this to be honored, and to my surprise the listing changes yet again, to $1,000 more than before. I ask to speak with a manager and am constantly redirected until they give me a new person to speak to. I believe his name was Abe, and he claimed to be the manager. He stated that they would honor selling it to me for the lower listing price. I am then told that I need to get insurance on the car before they will send me an invoice. I did this and immediately sent them ID cards to confirm. Still no invoice. Monday morning I call and am told they will call me back. Hours pass, nothing. I call again and after being hung up on twice, the initial sales person admits that they sold the car out from under me. They wasted my time, my money, impacted my credit score, and have completely ruined my ability to get insurance on a vehicle for a decent rate. When asked why they did this, they simply redirected me again and no one picked up. They clearly have no morals, integrity or care for their customers and are the stereotypical Car Salesmen that you want to stay away from. I was ready to pay in cash. They lost a customer due to their own negligence, stupidity and ego. If you are a potential costumer reading this, please heed my warning: these people do not care to do right by customers and are horrible at communicating. Pick anywhere else. More

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