Back

Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,177 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
Contact Dealership

10207 Philadelphia Road

White Marsh, MD

21162

Directions

By Type

Showing 1,177 reviews

January 21, 2019

Extra Mile Micaiah was my salesman and he absolutely went the extra mile and put in time (including on his day off) to make my deal work. There are a few cosmeti More

by Kaleigh.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaiah Wallace
Jan 21, 2019 -

Koons White Marsh Chevrolet responded

Hi Kaleigh - Thanks for taking the time to share your experience working with Micaiah! We love to hear that he went above and beyond to get you into your GMC Yukon. Congratulations and safe driving in your new ride.

January 19, 2019

Highly recommended Koons White Marsh I have bought many cars over the years and this was by far the easiest most enjoyable buying experience I have ever had. You can tell right away these More

by 2ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Montgomery, Micaiah Wallace
Jan 21, 2019 -

Koons White Marsh Chevrolet responded

What a wonderful review! It means a lot to hear that you had your most enjoyable car-buying experience with us at Koons White Marsh Chevrolet. We love that the process was hassle-free and that you got the best deal around. Thanks so much for the five stars!

January 17, 2019

An awesome experience! Kelvin Dyson has to be the most patient and knowledgeable car sales man I have ever dealt with, this is the 2nd car I have purchased from within the l More

by Usps1326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Koons White Marsh Chevrolet responded

Michael - Reviews like this one make our day! We are thrilled that you can count on Kelvin for patient and knowledgeable service. You're right, we are lucky to have him, and lucky to have you as a customer! Thank you so much for coming to Koons White Marsh Chevrolet and for the excellent review.

January 16, 2019

Easy Car Buying I was able to share with the sales person what I was looking for in a vehicle and funding amount. For once I didn't have an overly pushy sales person. More

by Blessed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Dyson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember all the names, but I was please with their customer service.
Jan 16, 2019 -

Koons White Marsh Chevrolet responded

At Koons White Marsh Chevrolet it's our priority to provide our customers with an easy and straightforward car-buying experience. We are delighted to hear that this came through during your visit and that our team was able to get you into a new car. Thank you so much for the five-star review! Please let us know if there is anything further we can do to assist you.

January 15, 2019

Awesome experience! Very helpful and understanding. Willing to negotiate to meet us at the price we wanted. Micaiah was very friendly and talked openly and honestly with More

by melgin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Montgomery, Micaiah Wallace
Jan 15, 2019 -

Koons White Marsh Chevrolet responded

Thank you for sharing your experience so others will know what it's like to be a guest at Koons White Marsh Chevrolet! It's wonderful to hear that Micaiah provided friendly service that earned your business. Have a great week!

January 14, 2019

Patience and kindness Our car sales rep Richie Ramkelawan was patient and kind. He let me take time to test drive several cars. And he was honest and answered my many quest More

by Oliv2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Jan 14, 2019 -

Koons White Marsh Chevrolet responded

We are so glad you came to Koons White Marsh Chevrolet! It's wonderful to hear that Richie provided patient service and gave you the time you needed to find the perfect car for you. Thank you so much for the positive feedback, we really appreciate it.

January 14, 2019

Extremely disappointed I purchased an SUV from Koons in the middle of October. I took my car back in to the service center in early December because my car had been rocking More

by hcryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not feel comfortable listing who i worked with.
Jan 29, 2019 -

Koons White Marsh Chevrolet responded

Transparency is extremely important to us so I am very surprised to hear about the issues with your vehicle. I understand that you are frustrated but I would really like to look into what's happening here. Would you please give me a call? Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1402

Jan 30, 2019 -

hcryan responded

Although i can't find a way to delete this review, Koons did call me about my review and did refund me the money that i paid for this service. I can say that I am happy with their customer service and how they listened and responded to my concerns.

January 13, 2019

First car purschase! Going into buying a car was completely overwhelming, but with the staff here everything was flawless. Our neighbors had referred us to Bobby Price and More

by Caysiei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry - financial help
Jan 14, 2019 -

Koons White Marsh Chevrolet responded

Caysie - Thank you for choosing Koons White Marsh Chevrolet for your first car-buying experience! We love that Bobby worked to get you into the car that made the most sense for you. We hope you are enjoying it!

January 12, 2019

Fantastic Great salesman, great service, great car! Professional establishment. I had a great experience here and did not walk away feeling cheated. I would rec More

by Bmw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaiah Wallace
Jan 14, 2019 -

Koons White Marsh Chevrolet responded

"Great salesman, great service, great car!" - what a fantastic review! We really appreciate you taking the time to share your experience and for recommending Koons White Marsh Chevrolet.

January 12, 2019

Great customer service . We called ahead to let them know exactly which car we wanted to test drive. When we arrived, it was ready to go. With two kids in tow, things like t More

by ssmith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaiah Wallace
Jan 14, 2019 -

Koons White Marsh Chevrolet responded

Thank you for coming to Koons White Marsh Chevrolet! We are so happy that the process was easy and that Micaiah made sure your son was able to come along for the test drive. It means a lot to us that you would take the time to post about your experience.

...
80
...