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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,177 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,177 reviews

June 25, 2024

purchased a 2020 ford expedition max and traded in my 2021 dodge Durango (needed a larger vehicle ) the Expedition has broken down and left myself and my children stranded on the side of the road THREE t More

by Rho84des
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee 'Dearborn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Koons White Marsh Chevrolet responded

I'm sorry to hear about the issues you've encountered. This is certainly not the experience we want for our customers, and I understand how frustrating this must be. We want to look into this further and ensure these concerns are adequately addressed. Please reach out when you can. Thank you, Rich DeMarco - General Manager - 410-931-8600 x27100

Jun 27, 2024 -

Rho84des responded

I emailed Rich yesterday.

Jul 02, 2024 -

Rho84des responded

Funny, I’ve emailed Rich several times with no reply. I called him Friday, June 28th & he assured me he would get back to me around 10:30am that morning. It’s July 2nd and I haven’t heard a word.

Jul 23, 2024 -

Rho84des responded

Almost 30 days & still Koons has made ZERO attempt at helping find a solution for the junk vehicle they sold us. Clearly, this isn’t a dealership that stands by their word. I have emailed Rich DeMarco several times, called & spoke to him briefly & he said he would check into this and get back to me that day…. Almost 30 days have past and not a single word. Shocked 🙄

June 25, 2024

Koons is definitely a great dealership because of the polite and hard work its employees put forth great experience! More

by levi13015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schenck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dellaterza
Jun 26, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear you had a great experience with our team at Koons White Marsh Chevrolet! Thanks for the positive feedback and support.

June 23, 2024

Buddy Price is the best salesman I’ve dealt with over the years. I bought a number of cars through him at other dealerships and he brought me to Koons and gave me a very respectable price without hassle over More

by Jgibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Buddy made your experience at Koons White Marsh Chevrolet exceptional. Thanks for the glowing review and recommendation - enjoy your new vehicle!

June 14, 2024

Once again Koons White Marsh Chevrolet done did it! ! The service was amazing from when I walked towards the door, until I picked up my truck and the young man handed me my keys. I want to thank everyo More

by Evansjessica152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the wonderful feedback! We're delighted to hear that George, Erin, and the entire team at Koons White Marsh Chevrolet provided such excellent service. We are here for anything else you might need down the road!

June 14, 2024

Matthew was great helped with everything I needed. .made the experience great and quick. Recommend seeing him to buy a vehicle. More

by dclaude24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the recommendation! We're glad to hear Matthew made your experience at Koons White Marsh Chevrolet smooth and efficient. Enjoy your new vehicle!

June 14, 2024

Courteous, knowledgeable, very helpful . They were able to help me get the car I wanted without a hassle. More

by cstockd135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that our team at Koons White Marsh Chevrolet provided courteous and knowledgeable service, making your car-buying experience hassle-free. Enjoy your new vehicle!

June 13, 2024

Eric King was my sales rep and made my day; he was very patient (I give him a 5-star rating). I went in on Friday and walked out Monday with a new 2024 vehicle. Manager Jerry worked tirelessly in closing More

by sheiladeveaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric King
Jun 13, 2024 -

Koons White Marsh Chevrolet responded

Sheila, we're delighted to hear that Eric and Jerry made your experience at Koons White Marsh Chevrolet a memorable one. Enjoy your new 2024 vehicle!

June 13, 2024

This dealer would rather blow you off than give you service even if you have and appointment. More

by Langkit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Nick Chapman - Service Manager - 410-931-8600

June 12, 2024

So easy to work with! Salesman was very knowledgeable and made us feel comfortable from the start. There was no hard sell but informed us of all our options. More

by rmeushaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that our knowledgeable salesman made your experience comfortable and stress-free at Koons White Marsh Chevrolet. Thanks for sharing this positive feedback!

June 11, 2024

Came in for a oil change. Took about 1 hour on a Friday.In and out. More

by lyonsden2122210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Koons White Marsh Chevrolet responded

We are glad to hear that our team got you on the road quickly! Thanks for choosing Koons White Marsh Chevrolet.

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