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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,177 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,177 reviews

May 22, 2024

This was our 3rd purchase from Koons and second w/Kelvin: Kelvin Dyson is Professional, knowledgeable, and courteous. He listens and is receptive to our needs; and, more importantly, acts with integrity and More

by dhrllc21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Koons White Marsh Chevrolet responded

We're so happy to know that Kelvin and our team at Koons White Marsh Chevrolet were able to make your third purchase with us a smooth, convenient experience. We appreciate the high marks and we'll continue striving to impress! Enjoy your new Chevrolet Trax!

May 07, 2024

Simple , upfront ,honest and made the entire car buying process very simple . And great pricing More

by B.both18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to get your 5-star review. Thank you for choosing Koons White Marsh Chevrolet!

May 04, 2024

The salesman (Nic Terry) was very informative and honest. It was a very good experience buying a vehicle from him. More

by kjellsamuelsson28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Terry
May 06, 2024 -

Koons White Marsh Chevrolet responded

Kjell, it's great to know that Nic provided you with an informative and honest service at Koons White Marsh Chevrolet. We appreciate your feedback! Enjoy the new ride!

May 01, 2024

Great service in a timely manner. Representative cared about my interest and needs for my vehicle. More

by radiowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Baker
May 01, 2024 -

Koons White Marsh Chevrolet responded

We are smiling from this kind review of Koons White Marsh Chevrolet! Have a great day!

April 25, 2024

They were able to get me in for a last minute reservation and have me out the door the same day. Excellent customer service. More

by rick.jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Koons White Marsh Chevrolet responded

Rick, we're glad to know our team at Koons White Marsh Chevrolet was able to accommodate your last-minute reservation and provide excellent service. Thanks for the review!

April 13, 2024

My salesperson Sydney listen carefully to what I was asking for and accommodated me to the utmost.I had an excellent experience with this dealership. More

by pjdontcall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Strozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Koons White Marsh Chevrolet responded

We're so glad to know that Sydney was able to provide you with an excellent experience at Koons White Marsh Chevrolet. We always strive for the utmost in customer satisfaction. Thanks for your review!

March 31, 2024

The salesman and finance professional were extremely knowledgeable, they treated me like a customer should be treated. I was able to enjoy my car buying experience without stress. More

by Pshaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qamar ALi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to know that our team at Koons White Marsh Chevrolet made your car-buying experience enjoyable and stress-free. Thanks for sharing this positive feedback!

March 30, 2024

Sales department is terrible. All they want is for you to do your financing with them even if you are already pre approved and have all documentation from USAA Bank. The manager G More

by Owens.Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shane Floyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham
Apr 01, 2024 -

Koons White Marsh Chevrolet responded

Josh, I'm sorry to read about your experience with our sales department. We aim for a smooth and flexible financing process, so it's disappointing to hear your frustration. If you'd like to discuss this further or have any other concerns, please reach out at your earliest convenience. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

March 28, 2024

I feel every time I come in for service at Koons White Marsh. I receive the highest quality of service of any dealership I’ve ever felt with. So thank you and keep up the good work. More

by Thomas Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Koons White Marsh Chevrolet responded

Thomas, we're so glad to know you consistently receive top-notch service at Koons White Marsh Chevrolet. Your kind words mean a lot and motivate us to keep up the good work!

March 27, 2024

I was very well taken care by David Koons did a excellent job easy and smooth More

by kmlohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Koons White Marsh Chevrolet responded

We love to hear you had a fantastic Koons White Marsh Chevrolet experience thanks to David's expert service! Thank you for the fantastic review.

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