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Koons Westminster Toyota

Westminster, MD

4.7
1,284 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,284 reviews

November 11, 2025

Jeremy and Joshua are the best 2 people in the car sales business that we have ever had the pleasure of working with… thumbs up for both of them More

by sl_eyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

This was my first time. Everyone was fantastic and the service was super fast. They answered all my questions. More

by christine.wetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
November 11, 2025

The service was excellent. I remember Todd and Molly explaining how the service department worked. There was another gentleman sitting on the left at the end of the service d More

by RLEWIS1638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

Todd Eckard is the best and I keep returning to Koons to do business with him specifically More

by dan thomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

Superb quick service. Staff were wonderful to deal with.. Toyota recall service was promptly addressed. More

by dlh250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

Slow process, 4. 5 hours to rotate tires and r&r rear brakes. Didn’t even solve the problem, as vibration under braking is not the rear, it’s the front. Which I inform More

by ben.snyder0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Eckard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Koons Westminster Toyota responded

Ben, we're sorry your visit left you frustrated. Your concerns about communication, time, and unresolved issues are valid, and we truly regret the inconvenience. I'd appreciate the opportunity to speak with you directly to help make things right, please feel free to reach out. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 10, 2025

The service team is always friendly and professional. My oil change and tire rotation rarely take over an hour. Thank you. More

by joy_garvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

Great service Car was done on time and service personnel were friendly and polite. Thanks. More

by ed1188
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

Good to deal with and pleased with the outcome. Did not realize my truck was going to be there so long. Thanks ! More

by stoneman447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

The Service Team was able to fit me in quickly on a Friday afternoon, saving me a great deal of worry as I was taking my car on a road trip on Monday. They were knowledgeable and honest, quick with my More

by dscarp101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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