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Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.6
750 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 752 reviews

January 19, 2024

Excellent service. Upfront and honest. Very person oriented. Service on time and estimate very reliable. More

by Rsmanoy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Koons Westminster Toyota responded

We appreciate your feedback! It's great to know that you found our service at Koons Westminster Toyota excellent and reliable. We strive for honesty and a person-oriented approach, so we're glad it shows. Thanks again!

January 18, 2024

Every one very polite Molly was my advisor she is very good at what she does very pleasant she really acts as if she loves her job More

by Jdull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
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Jan 18, 2024 -

Koons Westminster Toyota responded

We're glad to know that Molly provided you with such a positive experience at Koons Westminster Toyota! We appreciate your kind words and look forward to assisting you in the future!

January 14, 2024

Dealer representatives were cordial, friendly and respectful. Showed curtesy and helpful to resolve issues. Will return in future for service More

by JoeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Jan 15, 2024 -

Koons Westminster Toyota responded

Joe, we're glad to know our team at Koons Westminster Toyota provided you with a positive experience. We look forward to assisting you again in the future!

January 11, 2024

my truck had recall for paint, its been 8 months still not fixed.so much for service after you pay for it More

by raywiderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tod brooks
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Jan 11, 2024 -

Koons Westminster Toyota responded

Ray, I'm sorry to learn about the delay with your truck's paint recall. This is certainly not the level of service we aim for and I understand how frustrating this must be. We'd like to look into this matter further and expedite a resolution if possible - please reach out at your earliest convenience so we can discuss it in more detail. Thank you, Jody Flaherty - Customer Relations Manager - 410-876-6400

January 08, 2024

It was a great experience. Everyone there was a total professional. I would definitely buy my next car there More

by Dante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
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Jan 08, 2024 -

Koons Westminster Toyota responded

Thanks for trusting us with your business, Dante! Our team at Koons Westminster Toyota wishes you safe miles ahead and looks forward to working with you in the future!

January 07, 2024

We visited to test drive some vehicles. They were ready for us when we arrived for our appointment. They allowed us some space to explore on our and test drive, and were very helpful in ans More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Alex was the primary person, but some others were involved
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Jan 08, 2024 -

Koons Westminster Toyota responded

Teresa, it's great to know that you had a positive experience at Koons Westminster Toyota. We always aim for our customers to feel comfortable and informed during their visit. Thanks for the feedback!

December 29, 2023

Excellent service and courteous, minimum waiting time. Highly recommend Koons to other drivers, will certainly return for service. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Koons Westminster Toyota responded

Mark, we're delighted to know you had a great experience at Koons Westminster Toyota. Thanks for recommending us and we look forward to seeing you again!

December 28, 2023

Very courteous. Explained thing needed to be done. Pretty accurate with time to complete the job. More

by pjweiss848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris merriman
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Dec 28, 2023 -

Koons Westminster Toyota responded

We are so happy that our Koons Westminster Toyota team earned your five stars. Thanks for working with us!

November 01, 2023

Worked with Chris in the service department great guy fast and convenient. Thanks Chris M. More

by hunterross5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Merriman
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Nov 01, 2023 -

Koons Westminster Toyota responded

Thank you for choosing Koons Westminster Toyota. We are glad to hear that Chris provided excellent service and will pass along your kind words.

October 25, 2023

EXTRAORDINARY EFFICIENT SERVICE WITH NO PRESSURE TIMELY AND CONSISTENT EXPERIENCE GREAT COMMUNICATION at EVERY PLace which built trust in service More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Todd Dwars
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Oct 25, 2023 -

Koons Westminster Toyota responded

Eli, we're glad to know you had an efficient and pressure-free experience at Koons Westminster Toyota. We pride ourselves on our communication skills and are glad they helped build trust in our service. Thanks for the review!

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