Koons Westminster Toyota
Westminster, MD
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The dealership is close to my home. The sales representative was very helpful and kind. The services were excellent, efficient and effective. Thank you for the hospitality and your business. representative was very helpful and kind. The services were excellent, efficient and effective. Thank you for the hospitality and your business. More
I didn’t have an appointment and the writer accommodated me even though the shop was busy, truly appreciated. Great customer service. Strongly recommend because customer appreciation is important to me. me even though the shop was busy, truly appreciated. Great customer service. Strongly recommend because customer appreciation is important to me. More
Professional and clean business. Sales Consultant was very pleasant and responsive. Location was great for us and we will buy from them in the future very pleasant and responsive. Location was great for us and we will buy from them in the future More
Tristan was great to work with and coordination of the sale was efficient and simple. Very professional and kind. Would do business again and recommend to others! sale was efficient and simple. Very professional and kind. Would do business again and recommend to others! More
The try to scam you by providing you on price on the phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their f phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their financing. I will get their name to CFPB to stop the scamming of innocent people More
Tristan Regester at Koons Westminster Toyota is a Pre-Owned Auto Acquisition Specialist. Tristan is very professional, reliable, and friendly. He has excellent communication skills and made the proce Pre-Owned Auto Acquisition Specialist. Tristan is very professional, reliable, and friendly. He has excellent communication skills and made the process smooth and hassle free. Tristan and his team are very efficient. It has been an absolute pleasure to work with him. I highly recommend Tristan and Koons Westminster Toyota. I look forward to work with them again in the future. More
We have purchased 2 Toyota Highlanders from Koon's Toyota of Westminister and have always been impressed with the excellent service we have received. Jay Badiang is an excellent service representative and we of Westminister and have always been impressed with the excellent service we have received. Jay Badiang is an excellent service representative and we consider him to be one of the best. More
Very knowledgeable. Very kind staff. Very clean. Easy and quick process. Even had a driver take me home. Everyone was helpful and greated ne as I walked in quick process. Even had a driver take me home. Everyone was helpful and greated ne as I walked in More
We purchased a 2021 Tacoma excess cab. It did not have a back seat so we could not have our 5 year old granddaughter ride with us. We bought 7 vehicles from Koons. Two of these were Tacoma's. They both c back seat so we could not have our 5 year old granddaughter ride with us. We bought 7 vehicles from Koons. Two of these were Tacoma's. They both came with a rear back seat, sliding back window (manual) and keyless entry. We were not told that this vehicle did not have these features or we would never have purchased it! I am extremely dissatisfied with Koons with this purchase. Who would buy an excess cab without a rear seat? We also had to pay $3,000.00 over the MSRP. This is ridiculous! We also had to pay extra for a keyless entry! If Toyota is down grading the quality of their vehicles, then we need to consider other vehicles. As I stated, we have purchased 7 vehicles from Koons and if this is the way they treat returning customers, they must not need our business. We are both is our 70's and living on a strict budget. When we looked up Toyota's on line and the MSRP is one price (including a rear back seat, keyless entry and sliding back window) and Koons charges $3,00.00 to $5,000.00 more than the MSRP, something is definitely wrong. We positively can not use this vehicle as is (because our granddaughter can not ride with us) so something has to be done to resolve this matter. If we were told at the beginning of the sale that these things were not included, we never would have purchased it. As I stated before, the two other Tacoma's that we purchased for Koons included these features!!! More
Excellent sales experience and good trade-in value. Excellent service, too! Always timely and accurate in determining issues. This is my second car purchased and serviced here. Excellent service, too! Always timely and accurate in determining issues. This is my second car purchased and serviced here. More