Koons Westminster Toyota

Time spent in the waiting room was minimal. Not happy about the quote to replace the PCV when I was able to do it myself for a 1/10. Pricing is high. Oil change was $151, but I had a coupon tha Not happy about the quote to replace the PCV when I was able to do it myself for a 1/10. Pricing is high. Oil change was $151, but I had a coupon that wasn’t taken. More

Normally I am happy to give a 5 star review. I take my car to the dealer because they know my car best. Service techs always do a nice job and are respectful of my things in my car. I always hav I take my car to the dealer because they know my car best. Service techs always do a nice job and are respectful of my things in my car. I always have a difficult time getting the auto headlights back on because Indon't know if I have everything turned to the right place as there is nothing that comes on to tell me until dark or until the high beams are needed. So I asked that they not touch the headlights because when the techs check lights, they leave them in the off position and not where I had them. Many thanks to the service writer for making me feel like a total moron for asking for.that because "that's funny..all you have to do is turn them on." Please watch your words. You don't know the stress in my life and how the auto high beams in that car are the bane of my existence for days when I leave the dealership. More

Great place to purchase a new vehicle - staff was great across the board. Will Mansfield took great care of us through the buying experience. across the board. Will Mansfield took great care of us through the buying experience. More

Well worth the drive from DC. Great selection…and ‘no haggle’ means no haggle. They even beat my credit union financing rate! An all-around great experience. Great selection…and ‘no haggle’ means no haggle. They even beat my credit union financing rate! An all-around great experience. More

Everyone that I dealt with at the dealership was amazing. Justin, William and Jeremy were all amazing to work with. Justin, William and Jeremy were all amazing to work with. More

This is the second time I have used Koons Westminster Toyota the first time we had such a positive experience we decided to go back. It’s very easy to purchase a car from them. They walk you through ever Toyota the first time we had such a positive experience we decided to go back. It’s very easy to purchase a car from them. They walk you through everything and I would say the best thing is the customer service after you buy the car. More

The reason for my visit to the service department: AWD warning with check engine light on. Charge for reading the code was announced as a minimum of $165.00, plus tax. And none of the code reading charg warning with check engine light on. Charge for reading the code was announced as a minimum of $165.00, plus tax. And none of the code reading charge, which probably took a couple of minutes, could be applied to the suggested part replacement and repair time. Worse part was being informed that the AWD (All Wheel Drive) warning had nothing to do with the AWD system at all. The actual problem was the vcv -- causing leaness, whatever that means. The next worse part was being told about everything else that could be done at this shop, including a cabin filter replacement and tire indicator replacement and lots of other replacements that would have cost hundreds of dollars, if not thousands. No thank you! My car runs fine, and I will buy my own code reader for the next time a bogus code is triggered. More

Over the visit was good. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. More

Jacob took time to explain work needed. He was patient in his explanation. Good work Keep it up He was patient in his explanation. Good work Keep it up More

Quality customer service & complete the transfer process smoothly. Currently, I enjoy driving my vehicle every day. smoothly. Currently, I enjoy driving my vehicle every day. More