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Koons Westminster Toyota

Westminster, MD

4.7
1,396 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,396 reviews

July 02, 2026

This is the second time we've purchased from here and it always goes smoothly and quick! More

by angela42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

July 02, 2026

Very reliable, responsible service team. Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though. More

by jhanukayev2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

July 02, 2026

This is my 7th Toyota purchase since 2004 and 3 since 2023 from Joanne Virgilio. She is very professional and always help you find the right vehicle for your needs and wants. She manages time efficiently More

by DLJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Virgilio 5-Star
Jul 08, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

Jul 08, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Jul 09, 2026 -

Koons Westminster Toyota responded

Hello DLJ, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

Todd is the best! He is always our guy! No one is better than Todd!! More

by bagroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Hello bagroft, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

Excellent dealership will buy again was dealing with Nick and Kyle Thank you for making it so easy More

by vin38stone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 30, 2026

This is the 4 vehicle Joanne has put us in and we have been beyond excited every time. All we do is teach our to Joanne with our needs and wants and boom she makes it happen. Jeremy in finance always ma More

by Scksweety05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne
Jul 08, 2026 -

Koons Westminster Toyota responded

Scksweety05, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 30, 2026

Great customer service from start to finish. Excellent communication and updates throughout. Good teamwork between departments More

by heathermaloney6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Nelson and do not have name of finance person but very good
Jul 08, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

June 29, 2026

My usual service writer Todd was on vacation. Jacob filled in nicely with a friendly and efficient visit! I highly recommend Koons Toyota Westminster for your Toyota service needs! More

by clydemfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Jul 08, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

June 29, 2026

I just purchased a new Toyota Tacoma, and I cannot recommend Koons Toyota of Westminster and my salesperson, Alex Pashaev highly enough. From the moment I walked in, their level of detail and customer More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Pashaev and Brice
Jul 08, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

June 29, 2026

Accidentally forgot to pay oil change due to mistake and was harassed for 6 hours over $80. More

by brpfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, .
Jul 01, 2026 -

Koons Westminster Toyota responded

We apologize for any inconvenience this may have caused. We take customer satisfaction seriously and will work to rectify this situation promptly. Please contact our customer support team for assistance.

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