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Koons Westminster Toyota

Westminster, MD

4.7
1,501 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,501 reviews

August 19, 2026

Great Personalities, quick , efficient, curious, knowledgeable, kind, seemed Lina a family rather than individual employees!! More

by kmeloche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 27, 2026 -

Koons Westminster Toyota responded

kmeloche, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 18, 2026

The people who helped me buy my first car were very friendly, honest, and professional. More

by steinwaymatthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Shor
Aug 22, 2026 -

Koons Westminster Toyota responded

steinwaymatthew, thanks so much for rating us so high! Be safe on the road!

August 17, 2026

everyone was very helpful we got everything done we needed to at this time and it all went very stress free More

by Jason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 15, 2026

This is the second time we use Koons and we are very pleased Will and the finance team were very helpful and made the process super easy! More

by marthakpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mansfield and Cecil Khan
Aug 18, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

August 15, 2026

Had a super satisfying car purchasing experience. Jeremy was pleasant, knowledgeable, and helpful. The dealership was clean and welcoming. No sales pressure. I will definitely return to Koons Wes More

by 3squarecabin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 15, 2026

Accommodating, efficient, will explain process thoroughly, not intimidating, very friendly and make sure you understand everything More

by angeliqueortiz09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
Aug 18, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

August 14, 2026

Seemed to take a long time to perform the work this time but I had things to do.. More

by mdavis58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

August 13, 2026

They were easy to schedule and did the service as expected. It was quickly done. More

by Bfshriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 12, 2026

They kept me informed throughout the process. They were ery friendly. Completed the work quickly.. More

by pkrynick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 12, 2026

Dealership was easy to work with and efficient. Service was fast and complete. They even got me in quickly without an appointment. More

by dorenmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

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