Back

Koons Westminster Toyota

Westminster, MD

4.7
1,229 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,229 reviews

April 22, 2026

I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da More

by Kenmary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 22, 2026

I looked at all of the Dept and I did not see a Tech. Dept. I would like to have the Tech. Dept. So, I can servery on the technical job. Frankly, I drove from Frederick, MD to Westminster, MD to have my More

by hang.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Apr 26, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

April 22, 2026

Timely appointment. Shuttle services utilized to get back and forth to work. Explained my options and allowed me the opportunity to pick and choose which interventions m More

by erinjohns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly & Milo in service dept were great
Apr 25, 2026 -

Koons Westminster Toyota responded

erinjohns33, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 21, 2026

Great quick service, Waiting room comfortable and clean. They really take good care of my car! More

by dh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Koons Westminster Toyota responded

dh2, we really appreciate this positive review! Thanks so much!

April 21, 2026

Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, More

by m_hish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Koons Westminster Toyota responded

m_hish, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

I had the pleasure of having Milo Dwars. He was very professional, efficient and friendly. More

by dagsmiles31
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milo Dwars
Apr 24, 2026 -

Koons Westminster Toyota responded

Thank you dagsmiles31! We hope to be of service to you again!

April 20, 2026

It was so fast, i was happy to be in and out within a short time More

by gookoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana
Apr 24, 2026 -

Koons Westminster Toyota responded

gookoro, we are delighted to see this rating! Have a great day!

April 20, 2026

Service Department was fast, friendly, and efficient service. Clean waiting area. Checkin and checkout could not have been quicker. More

by craig.a.nickel
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Apr 24, 2026 -

Koons Westminster Toyota responded

craig.a.nickel, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 19, 2026

Kyle Smith was absolutely terrific in every way. Excellent communicator at each stage of the process, no pressure whatsoever, got me the information I needed so I could make the best decision possib More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Apr 24, 2026 -

Koons Westminster Toyota responded

Josh, we really appreciate this positive review! Thanks so much!

April 18, 2026

Joanne was great to work with! Professional and great customer service throughout the buying process. Highly recommend Koons! Westminster Toyota! More

by Gayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Vigilio, Alvaro Sanchez
Apr 20, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

...
10
...