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Koons Westminster Toyota

Westminster, MD

4.7
1,249 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,249 reviews

April 30, 2026

Everyone was friendly, my car was taken to be worked on promptly, and the service rep contacted me when additional items needed to be addressed. All work was completed in a timely manner. More

by mr_rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly?
May 18, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

April 29, 2026

Very professional staff and friendly. They are very transparent about the matenance required for you vehicle. More

by tomcaswell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 29, 2026

Fast, quick, courteous and professional. No pressure tactics. Definitely be back when I'm in the area every 60 days More

by D1214DVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Koons Westminster Toyota responded

D1214DVD, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 29, 2026

Todd always very helpful and understanding i have been a customer at koons since 2020 thank you More

by dianeleegrau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

April 28, 2026

Pretty standard service that went smoothly. It was only an oil change and vehicle inspection. More

by dtbittner
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
April 27, 2026

I really don’t have anything to say one way or the other regarding this dealership. I dealt with them before and this experience was ok. More

by GARASC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Koons Westminster Toyota responded

Hi GARASC, thanks so much for rating us so high! Be safe on the road!

April 27, 2026

Mio is fabulous in keeping me updated on the service and making sure I'm aware of upcoming maintenance needs. He is always pleasant and never pushy. More

by KWagner73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mio
May 25, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 27, 2026

todd was friendly, the service was easy to schedule and the time it took was awesome. i think the price for an oil change and tire rotation is excessive but i better look for coupons next time. $137 for oi More

by ben.marconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Koons Westminster Toyota responded

ben.marconi, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 27, 2026

my car rides so much better after the visit at KoonsEveryone was helpful and courteous. it was great having the car brought to me instead of. searching the lot for it More

by nataliehshaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jacob
May 25, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

April 27, 2026

Incredible service, found my perfect vehicle so quickly! Lovee my experience! Will recommend to my friends. More

by daltonjof94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna virgillio
Apr 29, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

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