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Koons Westminster Toyota

Westminster, MD

4.7
1,213 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,213 reviews

April 15, 2026

Cory Colassard gets an A+, Todd Eckard gets an A+, and I like the entire Koons dealership team! When the day comes and I want a new car, chances are, it's going to be another Toyota, from Koons! :) More

by russell.w.appler
Recommend Dealer
Yes
Employees Worked With
George Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Stino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

April 15, 2026

Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib More

by sawdust1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 15, 2026

My vehicle was finished in record time. Todd Eckard was a pleasure to work with. Great job. More

by ayres56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 14, 2026

Molly saved the day. Just so you know, my previous bad review was not targeted at Molly. She knows what she is doing and fixed my issue and showed me how to set the dash More

by ecleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Bonette
Apr 17, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 13, 2026

I've used Koons for 20 some years, and have always been satisfied with their service. More

by rfgorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Koons Westminster Toyota responded

rfgorr, we are delighted to see this rating! Have a great day!

April 13, 2026

I didn’t wait too long. It was done timely. Good job Koons. Moving out of the state, going to miss the service. More

by mmr_518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Koons Westminster Toyota responded

Hi mmr_518, thanks so much for rating us so high! Be safe on the road!

April 13, 2026

was for a recall service was completed in a timely fashion, nice to have the car picked up and returned to me More

by lmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who was involved in the service
Apr 15, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 13, 2026

Milo was an amazing service representative! I have never had a bad experience with him. More

by shortiejordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Apr 15, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 12, 2026

Todd gives us exceptional service He is the reason I purchased my RAV4 from Koons Toyota. More

by clark13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

clark13, we really appreciate this positive review! Thanks so much!

April 11, 2026

I was asked by Toyota to sell my car back to them I said yes, I hadn’t even had my car for a year, it continued to break down on me it stayed in the shop for months at a time … I had to buy another car and More

by sheilae1573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Baadte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

sheilae1573, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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