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Koons Westminster Toyota

Westminster, MD

4.7
1,468 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,468 reviews

August 03, 2026

Would recommend this dealership for your service needs. Even faced with a system outage they were able to navigate that and get my car done. Highly recommend More

by Jaxondaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Koons Westminster Toyota responded

Hello Jaxondaman, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

August 01, 2026

My 2025 4Runner was stolen in Canada in June. I wanted an identical replacement. I called the salesman from whom I bought the stolen vehicle (located in PA) but he never followed up with me. M More

by rpeoples2071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Araz Pashaev
Aug 05, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

August 01, 2026

This place charges to much. I will have to find someplace else to go in the future. More

by c.crumrine
Recommend Dealer
No
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Koons Westminster Toyota responded

We apologize for any inconvenience our prices may have caused. We strive to provide quality products and services at competitive prices. We hope you will consider giving us another chance in the future. Thank you for your feedback.

July 31, 2026

I've worked with Todd ever since I had my vehicle. I trust him and his recommendations. I am spoiled by the Concierge service to pick up and return my vehicle. This is especially important since I More

by betty21046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

July 31, 2026

No pressure,respectful and present sales. Very easy and pleasant experience. All around very happy with purchase ! More

by susum20000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William
Aug 04, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 31, 2026

Appointment was done as planned for 1 day. Happy it went so well. Thank you More

by emceruppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

July 31, 2026

came in for an oil change. advisor recommended additional services which i intend on scheduling soon. good service, no pressures. More

by kfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Aug 06, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

July 30, 2026

Todd is a devoted employee and gives wonderful customer service. Knowledgeable about mechanics of toyotas. More

by heleneroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 30, 2026

Pleasant experience, car was clean, salesperson was excellent, and finance person was on point. Would recommend to family and friends More

by istvanic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne
Aug 02, 2026 -

Koons Westminster Toyota responded

istvanic, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

July 30, 2026

This is my second car purchase from Koons Toyota in Westminster. Everyone from the sales side, finance and service have all been great to work with such as Mary Ann McMorrow, Cecil Khan and Todd in th More

by bubby3407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Khan
Aug 02, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

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