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Koons Westminster Toyota

Westminster, MD

4.7
1,538 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,538 reviews

September 05, 2026

Alex and Aisha made the car buying experience so simple and easy. I’ve always dreaded car shopping but with their teamwork, it was a walk in the park. I’m so thankful to have had them throughout this exper More

by ambeardsley24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Aisha
Sep 11, 2026 -

Koons Westminster Toyota responded

ambeardsley24, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 04, 2026

Alex and the entire staff was amazing to work with. Go w/Ipads and remove paper to make it easier at closing. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 11, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

September 04, 2026

Also, on time. Service is quick. My advisor is always helpful, professional and friendly. They always have suggestions to protect my safety when on the road. I w More

by sisternumber02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Sep 11, 2026 -

Koons Westminster Toyota responded

sisternumber02, we are delighted to see this rating! Have a great day!

September 04, 2026

Joanne in sales and Aishah in financing made you feel like family. They also had the best sticker price. I already told my friend that was looking to get a new vehicle to definitely talk to my team that More

by michael.young03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aishah Asi
Sep 11, 2026 -

Koons Westminster Toyota responded

michael.young03, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 04, 2026

Everyone was very friendly and helpful. The car, although used, was super clean, it felt brand new. I thought it was a fair price. Overall I am very happy with my experience. More

by cindy.b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 11, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

September 03, 2026

Service is quick and precise with friendly staff, they are very proficient with the operations More

by 1305brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
Sep 11, 2026 -

Koons Westminster Toyota responded

1305brewer, we are delighted to see this rating! Have a great day!

September 03, 2026

The service I received was very timely, professional, and thorough. I'm thankful for their inspections and suggestions. The inspection video was a nice feature. It made me feel a part of it and helped me mak More

by abigailcook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Koons Westminster Toyota responded

Thank you abigailcook5! We hope to be of service to you again!

September 03, 2026

Staff is very professional and nice, and the shop seems super efficient. I've dealt with both Jacob S., and Angelo L. and found both of them to be great to work with. Angelo is very knowledgeable and patie More

by acanappagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub, Angelo
Sep 11, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 02, 2026

The folks at Koons Toyota are always forthright, friendly and professional. They go the extra mile to ensure my satisfaction which I truly appreciate. More

by grmichelle2385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Baadte
Sep 07, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

September 02, 2026

Misty was great to work with and communicated every step of the process to me. I only use Koons Toyota because of their customer service. More

by roeder_jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
Sep 07, 2026 -

Koons Westminster Toyota responded

roeder_jeff, thanks so much for rating us so high! Be safe on the road!

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