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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
347 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 347 reviews

April 01, 2026

Very professional service. Fast and reliable inspection. Affordable prices. I would recommend to anytime to anyone in need of car service. More

by Opendoorinc
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Burkhardt, Jim Coleman
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Apr 01, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for highlighting our professional and efficient inspections along with our competitive pricing. We’re pleased you feel confident recommending us for car service. We look forward to assisting you again.

April 01, 2026

Courteous staff. Easy check in..Restroom was spotless.G4wat selection of complimentary beverages.Nice waiting area More

by Barbmartin07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful that our courteous team and easy check-in made servicing your Chevrolet Equinox more convenient. We’re happy you found the restroom clean, enjoyed the complimentary beverages, and liked the waiting area. Thank you for sharing your experience.

March 31, 2026

Really good experience with the customer service! ! They went above and beyond and exceeded expectations!! More

by kzd90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claron Etherly, George Borkowicz
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Apr 04, 2026 -

Koons Volvo Cars White Marsh responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 30, 2026

On time and completed within the cost discussed. Work done while I waited in the lounge area. No complaints. More

by kendianerobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moore
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Mar 31, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with servicing your Volvo S60. We’re glad the work was completed on schedule and within the cost you expected, and that our lounge area provided a comfortable wait. We appreciate your trust and look forward to assisting you again.

March 30, 2026

Service advisor was very helpful and informative. The service required was recommended and explained. Very helpful. More

by winborneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear our service advisor provided clear guidance for your Volvo XC40. We aim to make every recommendation easy to understand and helpful. Please let us know if you need anything else.

March 30, 2026

Online reservations for pickup is unclear. Cancellation via online was not communicated to the driver. Received multiple messages after canceling. Larry was great. Made us feel welcome and re More

by nessisity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Larry here at Koons Volvo Cars White Marsh.

March 30, 2026

Larry is my guy! Honest, up front, and explains things in a way that you can understand! More

by Mike.hanifee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear that Larry’s honest, up-front approach made your Volvo S90 service easy to follow. Thank you for the 5-star rating. We look forward to helping you again.

March 30, 2026

Positive experience. waited for vehicle at the dealership. Joey was very professional and helpful explaining the services recommended and priorities. More

by cproctor.cp76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your positive experience during your Volvo XC90 service visit and for noting our team’s clear explanation of recommended services and priorities. We’re glad we could make your wait worthwhile. We appreciate your trust and look forward to supporting your future needs.

March 30, 2026

Larry is one of the most competent service advisors. I’ve dealt with over the years. I drove a new Lexus every two years and had a wonderful working relationship with my Lexis advisor. However, since sw More

by Howard Alderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kappauf, Charlie Burkhardt
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience since your Lexus days and for entrusting your Volvo XC90 to Larry. He’s glad to walk through each step, review recalls, and make sure your XC90 is ready to hit the road. We look forward to your next visit.

March 30, 2026

I always feel welcome. After trading in my 2017 Volvo XC90, I had no questions on my next vehicle- has to be a Volvo! Larry and the Koons team takes care of me and my car. More

by amandastout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Walker, Charlie Burkhardt
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Your five-star review means a lot, and we’re grateful you trust Larry and our team with your Volvo. It’s great to see you return after trading in your XC90 for the EX90. We appreciate the chance to handle your EX90 service.

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