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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
657 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 657 reviews

August 28, 2026

The dealership was clean, welcoming and very accommodating. The process of bringing my car in for a warranty issue was pretty seamless. Larry made my experience at the dealership a 10/10! More

by Danksmk29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

Your note about our spotless, inviting facility is appreciated. Knowing the warranty service on your Volvo S60 felt seamless means a great deal to our service team. We’re glad Larry could make your visit a perfect 10.

August 28, 2026

I have been coming to this dealership for some time and I’m very happy with care they have provided for my Volvos over the past 9 years! More

by c_rpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

After nine years of trusting our service department with your Volvo V90 Cross Country and other vehicles, we’re honored by your loyalty. It’s wonderful to know your cars have been in good hands at every visit.

August 28, 2026

Always good service- normally only updates and maintenance are required- love my Volvo and the team is always courteous More

by cggandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

Performing routine maintenance and updates with care is our service department’s standard. Knowing you love your Volvo XC90 and appreciate our team’s courteous service is rewarding.

August 28, 2026

Service team was professional making sure all aspects of my car are monitored and maintained appropriately. Two calls to the finance department to extend warranty and service contract have gone unreturne More

by DCROXIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Volvo Cars White Marsh.

August 27, 2026

Joey was very helpful and responsive He was very thorough in explaining the issues and repairs needed. He was helpful in coordinating my loaner car. More

by christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 27, 2026

The service team at Koons really stepped up when we had both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing More

by lawson.casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Koons Volvo Cars White Marsh responded

Your note about us prioritizing your most pressing service means a lot to our service team. We’re pleased we could deliver a fast turnaround and clear updates while servicing your Volvo V90 Cross Country and your other vehicle.

August 27, 2026

They are always awesome. Extremely helpful and efficient. I love bringing my car here. They never disappoint More

by jamila.guyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad you find our service reliable and efficient every time you bring in your Volvo XC60. Your continued trust and kind words mean a lot to our service team.

August 26, 2026

Koons Volvo of White Marsh presents itself well, clean environment, access to wifi & beverages during service. Moreover, the of service provided is consistent, this was evident by my service advisor AJ. More

by Ti 3VOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Koons Volvo Cars White Marsh responded

Your comments about our clean facility with wifi and beverages highlight our focus on your comfort during service. Knowing that Aj kept you informed throughout and that we addressed your XC90’s urgent signal promptly means a lot to our service team. Thank you for trusting us with your Volvo XC90.

Aug 27, 2026 -

Ti 3VOM responded

My pleasure and to the overall team, keep the partnership with each other going it shows. I'll add one last observation, the ladies that clean, they too have a pleasant demeanorn they exchange pleasantries with customers. Great job overall.

August 26, 2026

I love getting services done at koons volvo white marsh. Larry was very attentive to my vehicle's needs. More

by PROFBIOLOGYWOMAN4047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Koons Volvo Cars White Marsh responded

Your Volvo XC90 is in great hands with our service team. Knowing that Larry was attentive to your vehicle’s needs means a lot to us.

August 26, 2026

Dealership was great to work with. Clean and friendly with great service. Love the state of the art operation More

by themacks4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Koons Volvo Cars White Marsh responded

We’re pleased our modern facility and welcoming atmosphere made your Volvo XC40 service visit pleasant. Hearing you found our operation state of the art means a lot to our service team.

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