Koons Volvo Cars White Marsh

A Blessing in the car dealership! I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an up date and within my budget. Larry, my sales rep. and staff made my transaction smooth and blissful. All sincerity and gratitude, Happy Camper, Lenora More

Low key and easy shopping experience I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me narrowing down my selections and making me more comfortable with the process overall. It was very much appreciated and I will definitely be returning More

Great first time experience. As a Volvo owner for more than 20 years, I had a great first experience with Koon’s Volvo. Larry and Zach provided a low pressure experience. I As a Volvo owner for more than 20 years, I had a great first experience with Koon’s Volvo. Larry and Zach provided a low pressure experience. I also liked that the paperwork was completed digitally with an electronic copy on a thumb drive. Thank you. Chris More

Sales associates are Amazing! I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He was very patient and didn't mind explaining things in a few ways until I was sure I understood everything. It was greatly appreciated! More

Helped me make a decision Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find someth Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find something in my budget, not trying to upsell me beyond what i could afford. That is the kind of thing that will make me loyal to Koons Volvo and Larry for years to come, and i will pass that on to my children. Thanks! More

Larry Jones is amazing guy Yesterday I leaned one of my friends got a good deal on XC 90, and at the same time my wife and I have been thinking of replacing our old car with a 7 Yesterday I leaned one of my friends got a good deal on XC 90, and at the same time my wife and I have been thinking of replacing our old car with a 7 passenger SUV. I stated chatting with people at Koons and connected with Larry. I told him that I am a straight shooter who wanted to buy an XC90 if they have the right model and if the price is good. Larry was very responsive. He asked me if there is any specific car we are looking for in their inventory. I picked one and asked him if they could offer a convincing price. Within 20 min, he told me what he could offer and invite me to come to visit the store. We met that evening. Larry was very polite, decent, and not pushy at all. We tested the drive the car we wanted. My wife and I both like it and would like to choose the one with a different interior color. Larry was very patient, and helped us find another one with matching color. We reached a deal today and I am now driving the XC90. The whole process took less than 24 hours, largely attributable to Larry who quickly earned our trust. He is honest and 100% trustworthy. He is the one to go if you want to buy a car quick and with a decent price. More

Awesome experience We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal More

Friendly and Efficient Larry Jones and the rest of the team we’re great to work with at the showroom. But the follow up after the sale makes it five star. Thanks! Larry Jones and the rest of the team we’re great to work with at the showroom. But the follow up after the sale makes it five star. Thanks! More

Great New Car Experience Everyone at Koons Volvo was kind and a pleasant to work with. Blair Tyler, James, and Zach were the 3 gentlemen we worked with to purchase our new XC9 Everyone at Koons Volvo was kind and a pleasant to work with. Blair Tyler, James, and Zach were the 3 gentlemen we worked with to purchase our new XC90. We talked with Blair, via phone, text, and email, for almost a week, as he worked HARD to find the exact Volvo we wanted to purchase. We were patient and allowed him to do his thing. The end result was AMAZING. We called over 3 dealerships in the DMV area, but ONLY Koons Volvo was able to locate the exact XC90 and work the price within our established budget. When we arrived, they had most of paperwork ready for us. We chatted with them as if we were old friends. Driving home, over a hour and half drive, we kept saying WOW! WOW! Next time we need a new or used car, we have decided that we will only work with Blair at Koons. Thank you very much for a Great New Car Experience!! More

Went to "just look" and left with a car! My family and I had a wonderful experience with Koons Volvo in Owings Mill. We had been looking and researching for the perfect XC60 for a long time, My family and I had a wonderful experience with Koons Volvo in Owings Mill. We had been looking and researching for the perfect XC60 for a long time, and found our perfect car here. Sharmba Mitchell, our sales rep and was an absolute professional and saw us through the end. We originally did not plan to buy a car that day and only wanted to look around, but when we test drove a car that checked all our wish list items, we knew that we needed to jump on it. They knew we were conscience about price and were respectful of that throughout the process. Overall, it was a great experience and I would recommend Koons Volvo others in the area. More