Koons Volvo Cars White Marsh

Sales associates are Amazing! I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He was very patient and didn't mind explaining things in a few ways until I was sure I understood everything. It was greatly appreciated! More

Helped me make a decision Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find someth Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find something in my budget, not trying to upsell me beyond what i could afford. That is the kind of thing that will make me loyal to Koons Volvo and Larry for years to come, and i will pass that on to my children. Thanks! More

Larry Jones is amazing guy Yesterday I leaned one of my friends got a good deal on XC 90, and at the same time my wife and I have been thinking of replacing our old car with a 7 Yesterday I leaned one of my friends got a good deal on XC 90, and at the same time my wife and I have been thinking of replacing our old car with a 7 passenger SUV. I stated chatting with people at Koons and connected with Larry. I told him that I am a straight shooter who wanted to buy an XC90 if they have the right model and if the price is good. Larry was very responsive. He asked me if there is any specific car we are looking for in their inventory. I picked one and asked him if they could offer a convincing price. Within 20 min, he told me what he could offer and invite me to come to visit the store. We met that evening. Larry was very polite, decent, and not pushy at all. We tested the drive the car we wanted. My wife and I both like it and would like to choose the one with a different interior color. Larry was very patient, and helped us find another one with matching color. We reached a deal today and I am now driving the XC90. The whole process took less than 24 hours, largely attributable to Larry who quickly earned our trust. He is honest and 100% trustworthy. He is the one to go if you want to buy a car quick and with a decent price. More

Awesome experience We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal More

Friendly and Efficient Larry Jones and the rest of the team we’re great to work with at the showroom. But the follow up after the sale makes it five star. Thanks! Larry Jones and the rest of the team we’re great to work with at the showroom. But the follow up after the sale makes it five star. Thanks! More

Great New Car Experience Everyone at Koons Volvo was kind and a pleasant to work with. Blair Tyler, James, and Zach were the 3 gentlemen we worked with to purchase our new XC9 Everyone at Koons Volvo was kind and a pleasant to work with. Blair Tyler, James, and Zach were the 3 gentlemen we worked with to purchase our new XC90. We talked with Blair, via phone, text, and email, for almost a week, as he worked HARD to find the exact Volvo we wanted to purchase. We were patient and allowed him to do his thing. The end result was AMAZING. We called over 3 dealerships in the DMV area, but ONLY Koons Volvo was able to locate the exact XC90 and work the price within our established budget. When we arrived, they had most of paperwork ready for us. We chatted with them as if we were old friends. Driving home, over a hour and half drive, we kept saying WOW! WOW! Next time we need a new or used car, we have decided that we will only work with Blair at Koons. Thank you very much for a Great New Car Experience!! More

Went to "just look" and left with a car! My family and I had a wonderful experience with Koons Volvo in Owings Mill. We had been looking and researching for the perfect XC60 for a long time, My family and I had a wonderful experience with Koons Volvo in Owings Mill. We had been looking and researching for the perfect XC60 for a long time, and found our perfect car here. Sharmba Mitchell, our sales rep and was an absolute professional and saw us through the end. We originally did not plan to buy a car that day and only wanted to look around, but when we test drove a car that checked all our wish list items, we knew that we needed to jump on it. They knew we were conscience about price and were respectful of that throughout the process. Overall, it was a great experience and I would recommend Koons Volvo others in the area. More

Excellent Sales staff especially Larry Larry and Ariel did an excellent job and went the extra mile to make our dream of owning a XC90 a possibility! Highly recommended!!! Will be a Volv Larry and Ariel did an excellent job and went the extra mile to make our dream of owning a XC90 a possibility! Highly recommended!!! Will be a Volvo buyer for life!!! More

New SUV purchase Ben is Mr Wonderful. He went above and beyond to find “The Unicorn” I wanted. Ben is wise beyond his years, knowledgeable and truly a pleasure to work Ben is Mr Wonderful. He went above and beyond to find “The Unicorn” I wanted. Ben is wise beyond his years, knowledgeable and truly a pleasure to work with. More

GO TO KOONS VOLVO!! I leased my first Volvo EVER at Koons Volvo Owings Mills and I could not be more thrilled! From the moment I walked in to the moment I drove off I fel I leased my first Volvo EVER at Koons Volvo Owings Mills and I could not be more thrilled! From the moment I walked in to the moment I drove off I felt as if I was working with family. Larry, Claron, and Tim were extremely welcoming, friendly, and helpful. They made the whole process of finding the perfect car so easy! Lee made the paperwork process quick, thorough, and painless! Oh and most importantly what a deal! Great car for a great price no haggling or back and forth required. I will definitely be back when my lease is up! More