Koons Volvo Cars White Marsh

Excellent customer service, Mr. Michelle, Lee, and James The sales men at Koons Volvo,Owings Mills have excellent customer service. They were very kind and had my best interests at heart. Mr. Michelle,sale The sales men at Koons Volvo,Owings Mills have excellent customer service. They were very kind and had my best interests at heart. Mr. Michelle,sales person, worked very hard without pressuring me. He was able to local me a vovol that was in my price range and what I could afford. Lee the sells manager was able to find me finance the next day. James, sales person, also help with the process. Excellent service. Great team work!!! These men were very kind, professional and did not pressure me nor, rushed me. During the process,they all educated me about the vehicle and was open for any questions or concerns. They treated me like a Queen. The General Manger, Koron informed me about my Gap insurance, when my car got towed. Blair gave me a call and congratulations me and offered his assistance. The very next day everything was final. This is my second time buying a car at this dealership. My first car was the Kia and now I was able to purchase a Volvo. This is the place to come to buy a car. I very impressed. . . More

No stress my Husband has a twisted sense of humor and it worries me sometimes, but when Larry Jones and Blair Tyler were quick to respond to my husbands crazine my Husband has a twisted sense of humor and it worries me sometimes, but when Larry Jones and Blair Tyler were quick to respond to my husbands craziness, I knew this was going to be stress free process. They listened to what I wanted and Larry was so easy to talk to through the buying process. I has to drive pretty far to get to this dealership, but I’d do it again with how great of an experience I had. More

Awesome Experience! I was looking for a Volvo v60 everywhere and found one I loved,I messaged Larry Jones about one Koons had for sale and then drove all the way from Pit I was looking for a Volvo v60 everywhere and found one I loved,I messaged Larry Jones about one Koons had for sale and then drove all the way from Pittsburgh to buy it. Larry went above and beyond to set everything up for me and make sure everything was in line for my my arrival. The car was waiting for me when I got there and was all cleaned and ready to go. Larry along with the finance manager stayed open later than they needed to and ensured I was taken care of. It was an extremely smooth process and I can't thank them enough!! More

Amazing, Best Car Dealership Experience We've Ever Had We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked into Koons Volvo of Owings Mills James Brandon and Blair Tyler went out of their way to help us find the perfect car, one which would meet our (rather long!) list of requirements of comfort (I was searching for a car that would be comfortable even with a back issue), price point, and features. James knows his Volvos inside and out and throughout the process his patience, expertise, kindness and ability to work within our needs was unparalleled. Even long after we bought the car, James would sit in the car with me and help me figure out different features. Blair and James make us feel that no concern or question was too small -- buying a Volvo from Koons Volvo of Owings Mills takes all the stress out of the luxury car buying process. This is a dealership where where the relationship with the customer comes first and the customer is always valued. Highly recommend. More

Koons Volvo the best car dealer I have ever worked with I purchased a used vehicle from Koons Volvo and I have never had such a pleasant experience. My salesperson Larry Jones was so friendly and helpful, I purchased a used vehicle from Koons Volvo and I have never had such a pleasant experience. My salesperson Larry Jones was so friendly and helpful, explained everything that was happening and made sure my wife and myself were comfortable while we went through the process. He made the whole experience uncomplicated. I have to say the best car buying experience ever. Thank you Larry for your excellent customer service. More

Ben Addington A very pleasant experience with Ben. He was knowledgeable, professional and worked with me to get the best possible vehicle that suited me and my pri A very pleasant experience with Ben. He was knowledgeable, professional and worked with me to get the best possible vehicle that suited me and my price range. Ben also took the time to go over all that my new Volvo S60 offers AND he filled up my gas tank. I would send anyone to Koons in Owings Mills and especially to Ben. ~Shayne More

Excellent Dealer and Service We purchased a Volvo through Larry Jones and love it! I have shopped all over between PA, MD and DE and couldn’t ask for a more friendly , knowledgea We purchased a Volvo through Larry Jones and love it! I have shopped all over between PA, MD and DE and couldn’t ask for a more friendly , knowledgeable dealer! This team goes out of their way to offer the best service. I highly recommend buying your next vehicle through Koons Volvo!!! Thanks again for everything 😊 More

Great experience at Koons Volvo! We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made th We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made the financing portion as painless as possible. And thanks again to Jeff and Tim for everything. We’ve bought four cars from Koons since 2016 and we have no complaints. More

Outstanding service! My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons V My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons Volvo. I witnessed the most professional service department in sales department ever! From the moment that I walked in the store I was happily greeted and treated with dignity, respect, and intense. Love. I almost forgot I was at a car dealership. Each member of the staff carefully listened to my wants and found the perfect car that met my wants and needs. I am completely satisfied and overjoyed with my brand new Volvo. More

Great experience and customer service by James Brandon Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend a toner customer to go this dealer and buy a car More