Koons Volvo Cars White Marsh

Thank you Larry Jones to help me find a great car in white, maroon and lime! ;) I hope I will enjoy my new Volvo as much as my husband enjoy his! Jones to help me find a great car in white, maroon and lime! ;) I hope I will enjoy my new Volvo as much as my husband enjoy his! More

Great Customer Service Larry Jones was great to work with. He answered all my questions and was very responsive. This is my first Volvo, so he patiently explained most of th Larry Jones was great to work with. He answered all my questions and was very responsive. This is my first Volvo, so he patiently explained most of the features in the car. I doubt I will remember everything he explained, but he was very knowledgeable and put my mind at ease. More

Best car buying experience ever! This was absolutely the best car buying experience we have ever had! Larry Jones was amazing! He went above and beyond, and made the whole process smo This was absolutely the best car buying experience we have ever had! Larry Jones was amazing! He went above and beyond, and made the whole process smooth and enjoyable! We would highly recommend Larry and Koons Volvo to our friends and family. Thank you, Larry! We look forward to purchasing vehicles from you again in the future! More

Great experience clean and great facility with a great staff made a great buying experience. The whole process was smooth and would buy there again thanks clean and great facility with a great staff made a great buying experience. The whole process was smooth and would buy there again thanks More

Helpful and pleasant Larry was very easy to work with and always responded to my questions quickly and honestly. I found Larry and the Koons dealership to be very easy to Larry was very easy to work with and always responded to my questions quickly and honestly. I found Larry and the Koons dealership to be very easy to work with. I would highly recommend working with Larry. More

Knew his stuff Larry was very knowledge about the car. He had the answer to every question. Was an awesome test drive. Will be back when I need another car. Larry was very knowledge about the car. He had the answer to every question. Was an awesome test drive. Will be back when I need another car. More

Excellent customer service, Mr. Michelle, Lee, and James The sales men at Koons Volvo,Owings Mills have excellent customer service. They were very kind and had my best interests at heart. Mr. Michelle,sale The sales men at Koons Volvo,Owings Mills have excellent customer service. They were very kind and had my best interests at heart. Mr. Michelle,sales person, worked very hard without pressuring me. He was able to local me a vovol that was in my price range and what I could afford. Lee the sells manager was able to find me finance the next day. James, sales person, also help with the process. Excellent service. Great team work!!! These men were very kind, professional and did not pressure me nor, rushed me. During the process,they all educated me about the vehicle and was open for any questions or concerns. They treated me like a Queen. The General Manger, Koron informed me about my Gap insurance, when my car got towed. Blair gave me a call and congratulations me and offered his assistance. The very next day everything was final. This is my second time buying a car at this dealership. My first car was the Kia and now I was able to purchase a Volvo. This is the place to come to buy a car. I very impressed. . . More

No stress my Husband has a twisted sense of humor and it worries me sometimes, but when Larry Jones and Blair Tyler were quick to respond to my husbands crazine my Husband has a twisted sense of humor and it worries me sometimes, but when Larry Jones and Blair Tyler were quick to respond to my husbands craziness, I knew this was going to be stress free process. They listened to what I wanted and Larry was so easy to talk to through the buying process. I has to drive pretty far to get to this dealership, but I’d do it again with how great of an experience I had. More

Awesome Experience! I was looking for a Volvo v60 everywhere and found one I loved,I messaged Larry Jones about one Koons had for sale and then drove all the way from Pit I was looking for a Volvo v60 everywhere and found one I loved,I messaged Larry Jones about one Koons had for sale and then drove all the way from Pittsburgh to buy it. Larry went above and beyond to set everything up for me and make sure everything was in line for my my arrival. The car was waiting for me when I got there and was all cleaned and ready to go. Larry along with the finance manager stayed open later than they needed to and ensured I was taken care of. It was an extremely smooth process and I can't thank them enough!! More

Amazing, Best Car Dealership Experience We've Ever Had We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked We searched throughout the state of Maryland for our next new car -- from Annapolis to Hunt Valley, from Lexus to Audi, and from the minute we walked into Koons Volvo of Owings Mills James Brandon and Blair Tyler went out of their way to help us find the perfect car, one which would meet our (rather long!) list of requirements of comfort (I was searching for a car that would be comfortable even with a back issue), price point, and features. James knows his Volvos inside and out and throughout the process his patience, expertise, kindness and ability to work within our needs was unparalleled. Even long after we bought the car, James would sit in the car with me and help me figure out different features. Blair and James make us feel that no concern or question was too small -- buying a Volvo from Koons Volvo of Owings Mills takes all the stress out of the luxury car buying process. This is a dealership where where the relationship with the customer comes first and the customer is always valued. Highly recommend. More