Koons Volvo Cars White Marsh

Easy and responsive I had an easy, hassle feee experience with Koons. They were prompt at returning emails, texts and phone calls. This was my second Volvo and the servic I had an easy, hassle feee experience with Koons. They were prompt at returning emails, texts and phone calls. This was my second Volvo and the service department is wonderful also. More

Love my new XC60 I just bought the 2019 Volvo XC60 from Koons Volvo. I worked with Larry Jones he was very helpful and professional. I know I got a great deal. This c I just bought the 2019 Volvo XC60 from Koons Volvo. I worked with Larry Jones he was very helpful and professional. I know I got a great deal. This car is awesome! More

Best Dealership Experience Ever Rich Shinnick was an amazing salesperson to work with. His knowledge of Volvo and specifically of the S60 was amazing. Rich was professional, knowledg Rich Shinnick was an amazing salesperson to work with. His knowledge of Volvo and specifically of the S60 was amazing. Rich was professional, knowledgeable and helpful and significantly influenced our buying decision. After the sale, I noticed an error in the prepaid maintenance option I purchased. I brought it to the attention of Lee Charles, the Business Manager. Lee not only fixed the issue, but added an extra 5,000 miles to the coverage. Attention to detail and great customer service made us choose Koon's Volvo. More

Excellent Experience Larry was great. He had everything ready for a smooth transaction. Car was as promised and drives beautifully. I also had the opportunity about V Larry was great. He had everything ready for a smooth transaction. Car was as promised and drives beautifully. I also had the opportunity about Volvo’s very attractive lease options. I would return to this dealership to work with Larry and the management team. More

Xc90 purchase - awesome experience My sales rep Rich Shinnick was amazing to deal with: Friendly Extreme Knowledge and enthusiasm of Volvo brand Very customer oriented Managed the b My sales rep Rich Shinnick was amazing to deal with: Friendly Extreme Knowledge and enthusiasm of Volvo brand Very customer oriented Managed the buying process very well Took a long time to go over my new car and help setup this complex vehicle Also, the sales manger was so friendly and very very easy to deal with Finance guy was very helpful and recommended only very reasonable extra and didn’t try to sell me all kinds of stuff - very unusual and refreshing Recommend Recommend Recommend More

Trust The Koons staff I worked with made this process painless. Very professional and knowledgeable with no pressure to purchase a car. When I saw the car The Koons staff I worked with made this process painless. Very professional and knowledgeable with no pressure to purchase a car. When I saw the car I wanted online, I was happy that it was at Koons! I can't thank them enough for making this an exiting and easy process! More

Koons A+ Completely satisfied with Koons Volvo and our awesome salesman. Rich worked hard to find what we were looking for and delivered. All around excellent Completely satisfied with Koons Volvo and our awesome salesman. Rich worked hard to find what we were looking for and delivered. All around excellent experience! More

The best customer service Rich provides bit only the best car buying customer service I have ever experienced, he provided the best customer service of anyone I have encountere Rich provides bit only the best car buying customer service I have ever experienced, he provided the best customer service of anyone I have encountered. Rich turkey goes above and beyond and proactively looks for ways to improve the customer experience and handle issues. I look forward to buying many more cars with him and referring anyone I know! More

XC 60 The dealership was easy to work with. Rich made the experience of purchasing a Volvo enjoyable and informative. He did everything he could to answer m The dealership was easy to work with. Rich made the experience of purchasing a Volvo enjoyable and informative. He did everything he could to answer my questions and make the purchasing process proceed smoothly. Clayton was fair and reasonable. Thank you all. More

Great honest dealership with competitive pricing This dealership has great service and great quotes. I would highly recommend coming here when buying a new or used car. Volvo is a great brand! This dealership has great service and great quotes. I would highly recommend coming here when buying a new or used car. Volvo is a great brand! More