Koons Volvo Cars White Marsh

Richie from Koons Volvo Owings Mills was an amazing Richie from Koons Volvo Owings Mills was an amazing sales specialist! I was little hesitant first which car I wanted to buy but he offered test dr Richie from Koons Volvo Owings Mills was an amazing sales specialist! I was little hesitant first which car I wanted to buy but he offered test drives and provided all information, respected my decision in making process, was thorough in making sure I was completely satisfied with my purchase, and followed through even after my purchase to ensure everything was perfect and running smoothly. I was very pleased with my experience at Koons Volvo Owing Mills.Richie spent a considerable amount of time.After the sale I contacted Richie on several occasions for a couple of items ,the team was able to provide and add what I was looking for. The entire team was very welcoming and friendly. Outstanding and great service from Richie Ramkelawan and team. More

Rich Sinnick is an exceptional people person. He possesses top notch skills in his ability to answer to the needs of.his customer. While at the dealership, I recall complaining of being hungry. Gues possesses top notch skills in his ability to answer to the needs of.his customer. While at the dealership, I recall complaining of being hungry. Guess what Rich offered? He was so genuine and caring that he offered me some crackers and a drink. He makes himself available to answer questions and guide you through becoming aquainted with the new car experience. I would rate him a 5 star with no hesitation. Clare More

We just bought a Honda used sedan last week, good price on market, low miles, the salesman Chuck who attended us throughout the process was very friendly, in general the whole customer service. Great expe on market, low miles, the salesman Chuck who attended us throughout the process was very friendly, in general the whole customer service. Great experience. More

Exceptional Customer Service by David Stahl I have a lot of experience in high level sales success & I must say I was extremely, above & beyond impressed with David Stahl. He has been outstandin I have a lot of experience in high level sales success & I must say I was extremely, above & beyond impressed with David Stahl. He has been outstanding to work with. His passion, knowledge & customer care shine through him exceptionally. I've bought other vehicles & had other experiences with other dealers, Carmax, etc. None of those salespeople even come close to the experience David provided going the extra mile to make sure the customer is happy. My wife got a new Tahoe as a surprise for Christmas, David went the extra mile delivered the vehicle to my house personally with a big red bow! Thank you so much, Joe More

very nice customer service,David is so nice guy he explain me about car , i was so satisfied, so i recommended 100 percent if somebody wants to go there to buy car! explain me about car , i was so satisfied, so i recommended 100 percent if somebody wants to go there to buy car! More

Ben Addington provided the best customer service I have received from Volvo in all my years of being a Volvo owner. Polite, professional and very knowledgeable about all aspects of my new car he was a joy received from Volvo in all my years of being a Volvo owner. Polite, professional and very knowledgeable about all aspects of my new car he was a joy to speak with and appreciated his expertise in setting up all my cars capabilities. Number 1 salesman and down to earth nice guy. Thank you very much for your help and assistance. 10 out of 10 marks. More

Ben Addington provided excellent customer service throughout the vehicle purchasing process. He was completely transparent about the process, answered questions in a timely manner, and went above and throughout the vehicle purchasing process. He was completely transparent about the process, answered questions in a timely manner, and went above and beyond to make sure I was satisfied. Much appreciated, Ben! More

Ben Addington I needed information to renew an expired On Call application. Ben was so friendly & professional. I want to let Krystal Koon know that Ben is an a I needed information to renew an expired On Call application. Ben was so friendly & professional. I want to let Krystal Koon know that Ben is an asset and any new Volvo's in my future will be handled by Ben. More

Ben was professional, efficient, and very knowledgeable. He made the process of buying a car quite enjoyable. We got the car we wanted at the price we wanted and BONUS there was a fully stocked kids area to He made the process of buying a car quite enjoyable. We got the car we wanted at the price we wanted and BONUS there was a fully stocked kids area to keep our kids entertained during the process. More

Great Customer Service I recently purchased a used car from Koons Volvo of Owings Mills. I found the car through CarsGuru. The car was exactly what I had hoped for. Rich, my I recently purchased a used car from Koons Volvo of Owings Mills. I found the car through CarsGuru. The car was exactly what I had hoped for. Rich, my salesperson was friendly, humorous and knowledgeable. More