Koons Silver Spring Ford

Delightful experience from the moment I walked in the dealership in April 2011. I continue to recommend the dealership to family and friends (please see attached letter). Thanks again for a flawless dealership in April 2011. I continue to recommend the dealership to family and friends (please see attached letter). Thanks again for a flawless sales process--clarity on questions, both on the product and finance options. You've got an exceptional team of professionals at Koons Ford of Silver spring! More

Greg Ellison is the BEST car salesman I have worked with in 22 years of buying cars...Honest and extremely knowledgable! If you are thinking about buying a Mazda, buy it from Greg! in 22 years of buying cars...Honest and extremely knowledgable! If you are thinking about buying a Mazda, buy it from Greg! More

Purchased a 2001 Infinity QX4. Staff was very helpful, courteous, and responsive to our needs. They helped us select the best auto for our needs and provided great value for our trade-in. Would defini courteous, and responsive to our needs. They helped us select the best auto for our needs and provided great value for our trade-in. Would definitely come back again. More

THANK YOU ALEX PERDIKIS!!!! Koons went over, above, and THANK YOU ALEX PERDIKIS!!!! Koons went over, above, and beyond my expectations in their service department! I am thrilled with Todd, David, and the THANK YOU ALEX PERDIKIS!!!! Koons went over, above, and beyond my expectations in their service department! I am thrilled with Todd, David, and the entire service staff. I love the customer lounge, with the TV, magazines, WI-FI, and the coffee....it's STARBUCKS! Love it! I actually enjoy taking my car in for service and relaxing in their customer lounge. The entire dealership has positive energy and enthusiasm permeates throughout the store....well done team Koons of SILVER SPRING! More

Buying the Ford Focus was easy, we got a great price and the people (JayR, Debbie, and Billy) who work at Koons are GREAT! I appreciated the calls and emails and most of all buying a car without pressure the people (JayR, Debbie, and Billy) who work at Koons are GREAT! I appreciated the calls and emails and most of all buying a car without pressure from the sales crew. More

Beatrice, is the best sales person. I checked the web to purchase a Linclon and she e-mailed me invoices on three different vehicles. I called on her day off and she came anyway to shown me the cars. I t purchase a Linclon and she e-mailed me invoices on three different vehicles. I called on her day off and she came anyway to shown me the cars. I test drove the cars before making my purchase. Beatrice explained every detail of each car. She is very knowledgeable about every aspect of the vehicles. The friendliness of everyone in Koons made you feel special. The price was great. This was the best experience I ever had in purchasing a vehicle. I would highly recommend Koons and Beatrice to all my clients and friends. Debbie B. More

Billy and Jay R where just great, they respected my time and conducted most of the transaction over the phone. I showed up on a Saturday after the dealer closed signed a few documents and drove away in my and conducted most of the transaction over the phone. I showed up on a Saturday after the dealer closed signed a few documents and drove away in my new truck. I own a company that uses several trucks and have over the years purchased from many different dealers and sales people. It’s not the dealer it’s the people. Billy and Jay R are the best! More

The Salesman was kind, informative and very helpful and patient. No pressure but had a good grasp of what vehicle I may have been interested in, so it was not a waste of time for me. patient. No pressure but had a good grasp of what vehicle I may have been interested in, so it was not a waste of time for me. More

Jay R was a great sales agent. Price was a little higher than I planned to pay but him and Billy were very honest and upfront with the differences compared to their competitors. Excellent experience! than I planned to pay but him and Billy were very honest and upfront with the differences compared to their competitors. Excellent experience! More

Traveling from out of town and broke down. It was a Saturday afternoon, they got us right in, fixed and back on the road. They even offered to stay late if need be. The friendliness and helpfulness o Saturday afternoon, they got us right in, fixed and back on the road. They even offered to stay late if need be. The friendliness and helpfulness of the people with dealt with are beyond words!! To be away from home and being that well taken care of was awesome. Thank you David L., Cassandra E. and Garrett!!. YOU ARE THE BEST.... Thelma and Louise.. More