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Koons Falls Church Ford

Falls Church, VA

3.7
615 Reviews

1051 East Broad Street

Falls Church, VA

22044

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Showing 615 reviews

September 02, 2012

This is the second time I've gone to get service at this location on my 2012 Ford Mustang. I bought the car from Koons a year ago, and purchased a 2 year 30k mile maintenance plan, which includes 4 service More

by amcdonal86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Castilla
July 06, 2012

Internet purchased a 2013 Ford Escape Titanium using info from Ford.com which was forwarded to Koons Ford. Ordered vehicle on May 11 and took delivery June 27. Love the vehicle and my experience with Koons More

by tomg201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 20, 2012

From the time I arrived at the dealership, right on through the time I left smiling with my awesome new wheels, my experience with Koon's Ford Falls Church was nothing short of fantastic! The sale More

by Fused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Haile
May 31, 2012

I called Koon's Falls Church after seeing an advertised price for a 2012 Focus 5 door Hatchback on Autotrader.com and spoke with Phile Haile. He immediately treated me with respect, didn't rush me into a s More

by Tarret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don with Finance, Phil Haile, Joe Blanco
March 13, 2012

Don’t get too WOW’d about Koons Ford in Falls Church. In a recent car purchase and trade, we were told the “WOW” price was the lowest possible sale price for the used vehicle we purchased – so no give on th More

by HTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Too many
March 12, 2012

Soufiane really took the time to help me out and get me into a great used car that was exactly what I was looking for. Besides the help from him on all of the options on the car, the dealership took care More

by marshall330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soufiane Laamine
February 28, 2012

I bought my first car at Koons Ford and I couldn't have had a better experience. The sales person with whom I worked, Brian, was both friendly and knowledgeable. I would absolutely recommend him. When i More

by George Uzupis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Seavitt
February 17, 2012

I went to Koon's Ford to purchase a used car the end of January. This was my first time to visit Koon's. I was met in the parking lot by Sam who immediately welcomed me. He did not wait for me to approach More

by dcgsva50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Craig, Sam Tabil
February 07, 2012

Since I purchased my Ford Fusion in 2010, I have had Since I purchased my Ford Fusion in 2010, I have had nothing but problems. Not only mechanical – but, also with the dealership. My car shuts off wh More

by Ad1Sh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ Bruce and Jason Treadway
January 26, 2012

Koons Ford always goes above and beyond to make certain the customer has a pleasent experience. For sales and leacing, Jeff Ottenberg is the most efficient and pleasent person I have ever dealt with in bu More

by mstember
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ottenberg; Randy Gabler; Joe Hopson
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