
Koons Falls Church Ford
Falls Church, VA
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Viktor was very responsive and respectful of my time. He seemed very knowledgable about the vehicle and straightforwardly helpful on getting to a good deal. Very pleased with the vehicle and happy to recom seemed very knowledgable about the vehicle and straightforwardly helpful on getting to a good deal. Very pleased with the vehicle and happy to recommend Viktor to anyone who needs a Ford. More
Our salesperson, Viktor Beshidze, was very professional. He was knowledgeable, informative, thorough and attentive. Over the years, we have purchased 10 new cars, including this one. Our experience with V He was knowledgeable, informative, thorough and attentive. Over the years, we have purchased 10 new cars, including this one. Our experience with Viktor, together with the finance person, Josh Jones, equalled our best new car buying experience ever. More
An amazing buying experience. Truly 5 stars. Jeff went above and beyond in every aspect of the sale. The dealers motto is we're going to wow you and Jeff certainly did that. above and beyond in every aspect of the sale. The dealers motto is we're going to wow you and Jeff certainly did that. More
Viktor was very well informed about the car I were looking for and worked hard to get me a fair price. I walked away with a fantastic car at a great price. looking for and worked hard to get me a fair price. I walked away with a fantastic car at a great price. More
We were greeted at the door by Viktor when we walked into Koons Ford and he gave us his full attention for the duration of our transaction. He was very well informed about the car we were looking for, under Koons Ford and he gave us his full attention for the duration of our transaction. He was very well informed about the car we were looking for, understood our budget and worked hard to get us the price we were comfortable with. He provided us the details of payment options and current bonuses and was respectful of our final choice of payment without being pushy. We walked away with a fantastic car at a fantastic price. We were 100% certain we made the right choice and had no doubts after leaving the lot. All in all, it was a great car buying experience. We will recommend Koons Ford and Viktor to any of our friends looking for a new vehicle. More
I recently leased a 2014 Ford Explorer from Koons Ford in Falls Church and had a fantastic experience. I communicated with Viktor online prior to coming in to the dealership and he answered a lot of the qua Falls Church and had a fantastic experience. I communicated with Viktor online prior to coming in to the dealership and he answered a lot of the qualifying questions for me. When I met with him in person he was extremely personable and knowledgeable, giving me a wide array of options. I was trading in a Mustang and he helped me get the best offer possible to make the monthly payments on my new car right where I needed them to be. One thing that has really impressed me is that after the sale, whenever I have had a question, Viktor responds quickly and with the same professionalism he had while selling me the car. That kind of attention to customers who have already been sold will make coming back to buy another car from Viktor or referring people his way very easy to do. More
The experience was overall quite positive. I had a good idea of the type of make and model I wanted but had a few lingering questions about the particulars of the different technology packages. Victor was idea of the type of make and model I wanted but had a few lingering questions about the particulars of the different technology packages. Victor was very patient and helpful, answering my questions and giving me time to get used to the features/options in the vehicle. Victor never tried to push features or accessories I was not enthusiastic about and the price they offered conformed to what was promised on the Internet, which was excellent. Overall, despite working out the final details of the purchase, setting up the insurance and going over the financing, the entire process only took and few hours and they have continued to follow-up and been available for further questions or concerns. More
Very pleased with the quality attention we got at Koons with Souffiane's help. None of that crappy sales talk and just meeting OUR needs and WANTS, not the dealership's needs and wants! Grateful for frien with Souffiane's help. None of that crappy sales talk and just meeting OUR needs and WANTS, not the dealership's needs and wants! Grateful for friendly faces and the extended courtesies above and beyond. Thank you! More
Viktor was very helpful with my purchase. We corresponded via email prior to my appointment, and during my appointment he took the time to answer all my questions and address all of my concerns. My only comp via email prior to my appointment, and during my appointment he took the time to answer all my questions and address all of my concerns. My only complaint was the finance agent I worked with to iron out financing details. I did not appreciate him trying to sell me gap coverage on my financing. The amount I financed was significantly less than NADA trade once my down payment and trade-in were accounted for, and gap insurance was unnecessary. All in all though, I had a good experience at this dealership. More
Soufiane was busy with another customer when we came in without an appointment but he happily greeted us. He helped us through the car buying process from offering test drives to giving us a great price f without an appointment but he happily greeted us. He helped us through the car buying process from offering test drives to giving us a great price for the both the trade in and the new purchase. After a few days he called to make sure we were happy with the new vehicle and gave us good news that the dealership found us a better loan! I've dealt with a lot of dealerships and Koons Ford made it easy! What more can you ask for? More